Hotels near Fayetteville Plaza, Fayetteville

Clean and quiet. Would recommend to others.

We got to this hotel in the middle of the night after a long day, driving 12 hours on top of that and needed sleep for the last 12 hours of our trip home. We walked into our rooms - they smelled like we walked into an ash tray, smelled like there was a fire in one room. I can't even begin to describe the different smells blended together; I literally threw up! My one friend ended up sleeping in the car, the smell was that intolerable. The air filtration, or lack thereof, burned the sinuses. We could not use the bathroom; the tubs were disgusting and had numerous cigarette burns and god knows what else. The toilet was broken, literally could not flush and no toilet paper provided in the one room. As one review stated, it really did feel like there were bed bugs. ”Pool is Open” was completely laughable; it looked like it was full of hazardous waste. Management's response and attitude was totally unacceptable, as if they blamed us for staying in the room and not requesting another crappy room at 3:30 AM. Their offer of a %10 refund was also ridiculous. Zero compensation! So many health and safety violations at this hotel; I wouldn't even let my pet in the room! I am ashamed to even have to give this hotel a 1 star rating. DO NOT STAY HERE

My stay was great. I found the staff to be particularly helpful and friendly, especially Alec (or Alex) at the front desk. I had an incident and he went out of his way to be helpful. That means a lot when you travel often on business. The rooms are comfortable, clean and plenty of room. I’d appreciate it if you forwarded him this email so I can personally thank him.

I thought The hotel was nice and the room was nice. Everything was clean and the staff was very polite. The only problem I found was thin walls because I could hear people around me. Overall though it was a good stay.

Love the at home feeling 😊 My needs are always met no matter what. They try to help anyone best way they can !😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊👅😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊-purdie

The dirtiness of the property as well as the smells all around was a letdown but even in the room the floors were not properly cleaned.. you see clear dirt on the corners and the floors. Too much money for what it was

I need to start off by saying Farrah displays everything an organization is looking for when it comes to customer service! She is polite, empathetic, and was truly a joy to encounter when we arrived at 3:30a. My rating could have been given for her alone, but it isn’t, my great experience didn’t stop there. Every individual we encountered greeted us, was so polite, and professional. The facility was clean, truly a wonderful place to stop or stay. I want to be clear, I gave an excellent rating not because all was perfect, I actually did not get my confirmed connecting rooms, but excellent and flawless are not the same thing. The way the staff handled the error and communicated with me showed they cared, she went above and beyond in her efforts to accommodate me and my family, and that’s excellent service. Thank you Homewood Suites of Fayetteville, you made an impression on my family and I, you represented yourselves, organization, and your city well!

The hotel is very new, the room is small but the layout is comfortable and reasonable, the breakfast is rich and the popularity is very strong. The sound insulation is not very good, the height of the floor is slightly lower, and the old feeling is that people are walking upstairs.