Abba Garden

Abba Garden Reviews

Abba Garden

C. de Sta. Rosa, 33, Esplugues de Llobregat, SpainView Hotel Details
Abba Garden
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Abba Garden Guest Reviews

4.1/5
Very Good
64 review
Verified reviews
Location4.0
Amenities4.0
Service4.1
Cleanliness4.1
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Positive reviews(52)
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Negative reviews(12)
Markas Brazin
Abba Room
Stayed in Jun 2022
Couples
1 review
5.0/5
Outstanding
Posted on Jun 30, 2022
very good very nice i like everything it had to offer me
HAOTIAN
Abba Room
Stayed in Jun 2023
Business travellers
4 review
3.2/5
Posted on Jul 5, 2023
On the first day, the lights in the hotel were broken and flickering. I didn’t explain this problem to the front desk of the hotel, but the next day I saw that the lights in the room were fixed, and the service was OK.
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Ylenia Gifuni
Abba Room
Stayed in Jun 2022
Couples
1 review
3.5/5
Posted on Jul 7, 2022
Large, spacious rooms equipped with all comforts. Very nice facility. The swimming pool and the bar on the ground floor are available for snacks, breakfasts and quick lunches. The only drawback is the location of the hotel: the area is residential and quiet, but from the subway leading to the center (Zona Universitaria stop) to the hotel you have to walk 15/20 minutes uphill and, to shorten the road, cross a beautiful public park but that closes the gates at night. A convenient alternative is to get off at the previous metro stop and take a bus that stops a few meters from the hotel. Basically I would not recommend it for those who have the prerogative to move and easily reach the center and the main attractions of the city, but it is suitable for those who want to combine relaxation in the structure with travel.
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Jose David
Abba Room
Stayed in Mar 2023
Other
14 review
4.0/5
Very Good
Posted on May 6, 2023
I only stayed one night, a quiet place to rest, friendly reception
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Guest User
Abba Room
Stayed in Nov 2022
Family
1 review
3.7/5
Posted on Dec 13, 2022
The hotel is close to St. Mark's square and is also close to a transport stop (vaporetto/alilaguna). The reception staff is attentive and helpful and tries to solve any incident. The buffet breakfast is basic but ok. The beds are comfortable. The facilities are basic, but sufficient to spend a few days in Venice. Some items in the room needed to be checked by the maintenance team upon our arrival. It is a recommended hotel.
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Guest User
Family Room
Stayed in Aug 2023
Family
1 review
4.7/5
Amazing
Posted on Aug 12, 2023
Nice and clean hotel, friendly staff
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Sharon N
Stayed in Apr 2024
Business travellers
2.0/5
Posted on Apr 12, 2024
This hotel is far from public transportation and city. The room key card never works and the key card has to be activated each time you come back to the hotel. The gym opening hours is not suitable for hotel guests who need to exercise before going to work. The staff at the reception are not friendly. I had a very bad flu and had used up nearly all tissue. When asked if I could have a tissue box replacement, was asked to wait for next day. In desperation, I pulled as many tissues as I can from the tissue box at the reception as I had a running nose. The reception staff commented to his colleague that I was weird. Fortunately my friend heard and told them otherwise. Not a hotel that cares for their guests.
Response from Property: Dear Sharon, Thank you for taking the time to share your review. We are saddened to learn that the location of our hotel seemed inconvenient due to the perceived distance from public transportation. However, we do offer a complimentary shuttle service to the nearest metro station and other points of interest to ease the transit for our guests. It is most unfortunate that you encountered issues with the room key card. This is certainly not a typical experience at our hotel, and we provide assistance at the reception to quickly resolve such matters. We regret any inconvenience this may have caused you. Regarding the gym hours, we strive to accommodate the schedules of all our guests and we regret to hear that our extensive hours were not suitable for your needs. We value the health and well-being of our guests and will take your feedback into consideration. We are truly sorry to hear about your interaction with our reception staff. Providing courteous and compassionate service is a cornerstone of our hospitality, and it is disheartening to hear that we fell short in this instance. We are committed to ensuring all our guests feel cared for and will reinforce this with our team. Your comfort and satisfaction are of the utmost importance to us, and we apologize if we were unable to meet your request promptly during your time of need. Please rest assured that it is always our intention to assist our guests as efficiently as possible. We hope to be able to welcome you back for an improved stay. Kind regards, Julián Llorca abba Garden Manager, Manager
Adanna
Stayed in Mar 2024
Other
3.0/5
Posted on Mar 18, 2024
It has very dated facilities - a bedside without any plugs for example?! And is quite distant from downtown or any dining/shops but close to the university and 8 mins from the metro. The staff are okay but we had a couple of weird exchanges.
Guest User
Stayed in Aug 2023
Family
0 review
4.0/5
Very Good
Posted on Aug 1, 2023
I'm just back from a 4 night break. 2 adults, one teenager. The hotel itself is beautiful, stunning breakfast with a wide choice of foods. The swimming pool is fantastic. Bar area is clean and tidy, but food and drink is expensive. Staff mostly friendly - (taller man man on bar with white shirt very friendly and helpful) Location isn't ideal , there is good transport links bus and metro, but walk back up to hotel after a long day exploring is a killer. No other restaurants or bars close by, but there it a lidl a couple of minutes walk away Lastly, rooms definitely need an update. they are clean but outdated.
6/11
Response from Property: Dear Becky, Thank you for taking the time to let us know your opinion of your recent stay. We are delighted to hear that you enjoyed our beautiful hotel, stunning breakfast buffet, and fantastic swimming pool. Our team takes pride in offering a wide variety of food choices and maintaining a clean and tidy environment for our guests. We appreciate your feedback regarding the bar prices and room updates. Please note that our bar prices are in line with other hotels in the same category in the area. As for the rooms, we are constantly renovating and updating our facilities, including replacing carpets with parquet flooring in the rooms. We apologize for any inconvenience this may have caused during your stay. Regarding the location, we understand that the walk back to the hotel can be tiring after a long day of exploring. To make it easier for our guests, we offer a shuttle service from Monday to Friday, which takes guests to the nearest metro stop and back. Additionally, there are bus lines available on the same street as the hotel, connecting to the main points of the city. We also have a Lidl supermarket just a few minutes away for your convenience. Thank you again; we hope that you will return in the future. Best regards, Julián Llorca abba Garden Manager, Manager
Chi-Yu Jeremy
Stayed in Mar 2024
Other
4.0/5
Very Good
Posted on Mar 16, 2024
Easy check in and check out, friendly and accommodating staff
LPChester
Stayed in Sep 2023
Business travellers
3.0/5
Posted on Sep 19, 2023
Stayed here in September 2023w Rooms in the hotel are a bit old and dated, although clean. No coffee or water facilities in the room as well. Nice terras and pool. Staff was friendly. We had dinner here and the food was ok (but not fantastic). In the end ok hotel if you need to do business nearby
Response from Property: Dear Chester, Thank you for choosing to stay with us. We are glad to hear that you found our hotel clean and appreciated our friendly staff. Our terrace and pool area are indeed highlights that many guests enjoy during their stay. We apologize if the room did not meet your expectations in terms of modernity and amenities. We are continuously working on improvements and renovations to enhance our guests' experience. Regarding the coffee and water facilities, our Abba Premium and Abba Deluxe rooms do offer a Nespresso coffee machine for added convenience. Additionally, our 33rd Gastrobar is open daily for guests to enjoy a variety of beverages and snacks. We appreciate your feedback on the dinner and will take it into consideration to improve our food quality and variety. We look forward to seeing you again in the future. Kind regards, Julián Llorca abba Garden Manager, Manager
Guest User
Stayed in Jan 2023
Couples
0 review
3.0/5
Posted on Jan 31, 2023
The hotel is simply OKAY, but we wouldn't stay again. FACILITIES - The pool was beautiful and peaceful - one of the reasons why I'm not giving a lower review of the hotel. We loved relaxing by the pool and there were always lounge chairs available. We also used the Jacuzzi which was a nice treat. The restaurant is nice. LOCATION - The walking distance to the nearest metro is 15 minutes in a very hilly area. It's okay to get there but a nightmare walking back in extreme heat. If you are a tourist I recommend you stay closer to the ventre if Barcelona. We are young and fit and we found it a little intense. The hotel is also right next to a hospital. We saw lots of ill patients and this made us feel so sad! On the plus side there is a Lidl near by - very handy. Definitely go buy water in bulk and store it in the fridge - Life saver. ROOM - Not good. Very disappointed. The aircon in the room was broken, it was a nightmare! We would open the windows in the day but the cleaners would close these and put the broken aircon on again, making our sleep very uncomfortable. We avoided spending ant time in our room. If you are lucky you might get a balcony or nice view but we didn't. We also expected a double bed but had 2 singles pushed together. SPA - WARNING - THERE IS NO SPA. I booked a massage but it turned out it was going to be in our bedroom... and in our room with no aircon. Plus the masseuse was delayed by an hour so I actually happy to cancel as I didn't feel comfortable anyway. STAFF - The staff were also excellent and had good English, including in the restaurant. The restaurant were amazing with my allergy but had limited options. The staff were always kind and helpful - another reason why I've given it 3 stars not 2, because I know they work hard. OVERALL- It seems to be more of a business hotel then a tourist hotel. We did get a bargain with our stay but just wouldn't stay again.
Response from Property: Dear Samantha, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our pool facilities, perfect for cooling off on a hot day. It's great to know that you enjoyed your dining experience and received friendly and professional service from our team members. However, we are sorry for any inconvenience due to the air conditioning system and wish you had let us know at the time so we could take immediate action. We would like to take this opportunity to confirm that our Wellness area offers a sauna, jacuzzi and Turkish bath, and out hotel offers a massage service that is provided inside the guest's room. This information is indicated on our website and we would be happy to provide any further assistance. Nonetheless, we regret any inconvenience. Moreover, our privileged location allows our guests to enjoy the tranquility of our surroundings during their stay. We are well-connected with main tourist attractions of the city and our free shuttle service drops our guests to the nearest metro stop in 20 minutes. Our free shuttle service is available from Monday to Friday from 7.30hto 10.30h and 15h to 20h. On public holidays, our free shuttle service is available from 10h to 13h and 15h to 20h. Outside of these hours, there are public buses that stop in the same street as our hotel and follows the route closer to the subway station. Please don't hesitate to reach out to our team and they would be happy to assist you with transport options and nearby attractions. We hope we can provide you with an improved stay in the future. Kind regards, Julián Llorca abba Garden Manager, Manager
Guest User
Stayed in Aug 2023
Other
0 review
5.0/5
Outstanding
Posted on Aug 1, 2023
Very Nice and very clean hotel. Some of the best breakfast we have ever had. Very helpfull and nice People’s and very nice and clean pool We would for sertain like to visit this hotel again. Morten & Jeanette. Denmark.
Response from Property: Dear Morten, Thank you for this review about your pleasant stay with us. We do our best to ensure that our guests have the best experience possible with us. Our entire team is delighted that you had a wonderful stay, and we appreciate your kind words about our quality service. It would be a pleasure to have you return on another occasion. Best regards, Julián Llorca abba Garden Manager, Manager
Guest User
Stayed in Jun 2023
Couples
0 review
5.0/5
Outstanding
Posted on Jun 30, 2023
Great friendly welcome from all staff. Great place good, swimming pool etc remove location issues but last stop on the metro is easy transit! Meals all superperb! In fact exceptional! Breakfast was better than premier inn and the best breakfast abroad I've had! Superperb staff all excellent but particularly Lucio and Paola!
Response from Property: Dear Paul, Thank you for this review about your pleasant stay with us. We truly appreciate you choosing to stay with us. It is a pleasure to know that our team members and service met your needs and expectations. Moreover, we are glad that our location was ideal for your needs and to know that we helped start your day off on the right foot with our tasty breakfast buffet. We are also very glad that you enjoyed your dining experience. It would be a pleasure to have you return on another occasion. Best regards, Julián Llorca abba Garden Manager, Manager
Faruj
Stayed in Jun 2023
Family
4.0/5
Very Good
Posted on Jun 29, 2023
Nothing to do around the hotel The shuttle runs until 8:00 o’clock pm only too early