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Our room was very nice, clean and large. The location of the hotel with the private beach was of course the absolute highlight. The staff was super friendly. Kayaks etc. could be borrowed for free, which is also a big plus. Unfortunately, there was only boiled coffee at breakfast, you had to pay extra for the rest - I find it really sad at the price. Likewise, the staff is sometimes very slow. When I sit alone at the pool bar and have to wait 15 minutes for my coke + have to point it out again, it's really a shame.

Great pool with a great view - despite the water is not the clean. The room is nice, however the automatic lights in the bathroom is a inconvenient at night… breakfast is good. Due to the design of the hotel, it is very noisy from 6:30am and is a real barrier to a good sleep. Not too far from the center - 100php with tricycle.

The resort is in a great location with a small but quiet beach and a nice house reef outside. Beware that some units require walking up a lot of steps and the ones set away from the beach have a lot of mosquitoes around. The staff are super friendly and nice although the service of the hotel could be more attentive i.e when lying on the beach you don’t get asked if you want drinks. Room cleaning was only done once in our 7 day stay and only because we asked for it. Towels are not automatically offered to beach goers all the time. The restaurant is pretty slow with almost an hour for food to arrive sometimes. The food itself can be nice depending on what you order. Some is pretty good actually…others a bit average. Pricewise, this isn’t a cheap hotel and I feel that if you compare the price to resorts in other tropical beach locations around the world, you get much better service in other places like Sheratons, Marriotts and Hiltons etc. that said, overall I would still recommend Matinloc for the great beach and reef.

The environment is very beautiful, the rooms are large, and the facilities are very user-friendly. For example, there is a flushing faucet at the door of the room, so you can rinse the sand off your feet before entering the house. The service is particularly good, every waiter you meet will greet you warmly. Pay attention to needs and provide services at all times while eating. The only downside is that the food in the restaurant is on the salty side. The three dishes I ordered for dinner were all very salty, and all the salty foods at breakfast were also very salty!

A real mixed bag here, the location is good and the rooms are large, clean, beds comfortable and the ac works well. The staff are friendly. Those are the positives. The food, breakfast in particular is atrocious for a hotel in this price range the restaurant staff idle about playing on their phones. The rooms were cleaned very late in the day on several occasions. The internet is weak from the rooms.Whilst the front desk staff are friendly they are pretty clueless and on wanting to escalate certain issues I am told that the management are based in Puerto Princessa. With good management and a complete overhaul of the menu and some internet boosters this could be a great hotel.

Beach front hotel but this isn’t a beach to layout on. It’s where the boats dock but farther down the shore. Very pretty views so I can’t complain. Location was perfect. It was a quick walk to the madness but far enough to be able to sleep at night. Staff helped us with tuk tuks and let us use their phone as we didn’t have calling available. We stayed 4 nights? We didn’t ask for room service during our stay. One thing not unique to this hotel that I personally am not fond of is the lack of bedding. All the small hotels just have a sheet. For me, I don’t care if it’s 100 degrees, I need a blanket on top of me! I knew this before traveling so I brought my travel airplane blanket but still not big/thick enough. Anyway, nice hotel and great location. Breakfast included was typical pancake, toast, fruit, egg, and a few Asian dishes. Can’t complain about being fed.

I stayed at this hostel 4 nights on 12 bed room. Good place to party, nice view and far from town. You must take a tricycle or rent a motorbike. Wifi not so good. there is no wifi inside the room and no line connection. They have island hopping tour, van transport etc. Also have restaurant down there. Overall i will stay here just for sleep.

I have been here before and I am happy to be back! The day to day maintenance was impeccable. Shared bathrooms were always clean. Angelo from the front desk was very helpful. He recommended attractions we can go to and helped us with our inquiries. The breakfast was good. This place is also near the area with many restaurants and quaint cafes.

It is a hotel very close to the beach and close to the excursions that leave from the port, many places to dine, nice pool. I had problems when I arrived with the internet connection, TV working badly, hot water, etc; finally, due to insistence, they upgraded me to a bigger room but with cleaning and maintenance problems as well. Forgettable breakfast. I think it is a hotel with great potential due to its location and facilities, but they should pay attention to the details of cleaning, maintenance and so on, instead of naming everything in the hotel (even the toilet tank cover), manage it with Someone who has been in a large hotel chain to see all the shortcomings as today it seems to be run by families with no experience in hotel quality.

Still have some things to work on.. They didn’t started on top when our pre-booked shuttle didn’t showed up at airport. Waited an hour until a security guard at the airport helped us order a tricycle. Some misunderstanding between booking office and the reception was the answer, but they paid for our tricycle. It was a nice and modern hotel. Not a resort for pool relaxing because they only have few sun beds and always occupied. Even towels were few. Always in laundry was the answer. The rooms were tiny and dark. Always humid and moist. All our clothes and even bed linens felt wet. The food was tasty and good. But as in many places the service isn’t very fast. Long waiting times, from order to waiting even if they weren’t crowded. They were really keen on the allergies and made some offer to try to fix things. Even if they had spring rolls med of rice paper on the menu, of course the rice paper were out of stock they didn’t got new for our whole stay. As much others. No Cola Zero. Out of French fries and so on. They’re not quick to clean used glasses around pool area. Our tv didn’t work. They had not a great interest in trying to make it work. Our door lock same thing.. Good thing is the free shuttle to ElNido, LioBeach and the airport. Upon checkout I got the question how the stay was, my hesitation in answer and that it didn’t fulfill my expectations I didn’t got any reaction or questions how they could have done better. Don’t ask the question if you don’t want the answer.