Hilton Garden Inn West Edmonton Reviews

Stayed here for the second time. It is very close to Ximao. The hotel has a good breakfast.

The hotel is far from the city and less than ten minutes drive from the West Edmonton Mall. The shopping mall has a large space, but it is not as huge as imagined, mainly because the landscape water system outside the business occupies the line of sight. The hotel is located on the side of the road, the surrounding environment is relatively secluded, there is no other business or place for walking. The internal facilities are OK, the room is quite satisfactory, the semi-buffet breakfast on the side of the lobby is good, you can eat well.

Five-star praise, worth recommending.

The hotel is getting a little old.

The service was good and the room was clean. The service at the front desk is very in place, and they will provide it directly if they are missing. There is a gym and swimming pool, and the location is also very good.

The rooms are clean and tidy, spacious and comfortable. It is only 2 kilometers away from Ximao shopping mall, very convenient

The hallway was noisy till almost 11 and the guest as soon as we get out of the elevator and in our room the guest is eating and they all setting in the hallway, parent and their teenage kids, i think they had a tournament somewhere but i couldn't believed seeing this. i contacted the front desk but no one answer the call, and no one also call our room back poor services and management. The cable not much show to choose. We didnt book this place again went back to Edmonton for holiday for 3 days we book another hotel.

There was a hockey tournament going on and the kids in the hotel were unbearable noise wise but that’s kind of expected, but there also wasn’t anything done about it. Other than that the hotel was great parking fantastic good area. Would go back

The staff went above and beyond for my Brother’s special needs. They were very helpful and polite. The accessibility room was exactly what we needed and I hope they don’t update the beds do a box base as we had to use a lift and the bed that was in there worked perfectly!! I stayed in the king suite and it was fabulous!! Thank you !

As I needed an accessible room for my brother who is in a wheelchair, they were the only hotel that was able to meet our needs, Their accessible room was excellent!! Lots of room.. the beds were able to accommodate the lift! I hope they never change to the boxed beds, my room the king suite was excellent as well, very comfortable! Both rooms were clean!! The staff was amazing, helped with all my questions before I arrived, handled the lift delivery and went above and beyond to help us!! Thank you so very much, I will definitely stay there again!

The service and every interaction with the staff was great. The bed wasn’t particularly comfortable and the sheets pretty rough.

Very clean hotel, the staff really make you feel at home! the lounge and restaurant are top notch with fun and friendly staff.

very nice room ,super comfortable bed and noon check out was good ..fair price too

First of all the safe in the room didn’t work the hot tub jets didn’t work the coffee machine didn’t work