Popular West End Hotels

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Latest Reviews for Edinburgh Hotels

Edinburgh City Suites

Edinburgh City Suites

3.7/520 Reviews
West End
Three friends visiting for the festival - our basement apartment was perfectly and centrally located near haymarket, but not too noisy. Huge and really well equipped and with 2 bedrooms, each with a sofa bed and also 2 bathrooms. All that you need, including iron, 2 hair dryers, a few toiletries and tea coffee milk etc to get you started or tide you over for a couple of nights. Plus lovely big kitchen dining living area. Highly recommend and was great value for the standard of finish and the fact it was the busiest weekend of the year! Would recommend and will return.
Destiny Scotland - Distillers House

Destiny Scotland - Distillers House

4.5/550 Reviews
West End
The hotel location is very good, very close to Edinburgh Castle and Princes Street, it is a little far away from Royal Mile Street, but can be reached on foot, the town is very suitable for walking. The hotel implements unmanned management, and you can open the door and the room door yourself according to the password you check in. We are a family of 5 staying with children and living suites. The rooms are large and clean and well-equipped. You can cook your own meals. Tableware and pots are fully equipped (but I do n’t see a microwave). We are accustomed to the British diet. The house even provides equipment such as vacuum cleaners and washing machines, which is in line with our home habits. The price is slightly higher, but for the case of five of us, it is still a lot more cost-effective than booking two single rooms, especially it is really good to be able to cook by ourselves. In particular, we need to remind everyone that the hotel will send you an email 7 days and 1 day before the check-in, which will contain the room number and password for the check-in. If you booked on Ctrip, because they may have booked through other channels, the reserved mailbox is not ours, we cannot receive the mail, we must contact Ctrip customer service one day in advance, get this information, and then Can stay. Because the apartment is unmanned, it will be inconvenient to communicate if there is a temporary problem.
The Caledonian Edinburgh, Curio Collection by Hilton

The Caledonian Edinburgh, Curio Collection by Hilton

3.9/540 Reviews
West End
Our assessment of our 3 night stay at the Waldorf was mixed. The hotel was very nice and as a Diamond member we were upgraded to a castle view room. The complimentary breakfast was very good and the front desk staff were generally helpful. We did have a problem one night with the light fixture leaking water from the ceiling. This may have been due to a rainstorm one night and staff brought a bucket to catch the leaking water. The biggest problem, however, occurred after checkout. At the time of checkout I was told that the hotel printer wasn’t working so they would email me my receipt. Since all 3 nights were paid for with HH points I asked if there was a zero balance and was told yes. Later that day I received the final bill and was charged over $1,000 on my credit card for all three nights. I immediately called the hotel and was told by in house reservations staff that my reservation had been cancelled when I didn’t show up. I reminded them that we had been staying with them the last 3 nights and had no problem at checkin on the scheduled day. In fact I confirmed our arrival time several hours before checkin. So they didn’t know what the problem was but would talk to the reservations manager when they were free. In the meantime I called the Hilton diamond desk and again was told that someone had cancelled my stay with points and it had been rebooked by someone as a cash stay and they were not sure what the problem was. My points had even been put back onto my account by someone. By now I am a bit irritated. I finally receive a call back from the hotel reservation manager who tells me that the Waldorf had a computer glitch on our arrival date and that all hotel reservations had been cancelled and had to be manually reentered by hotel staff. However, Hilton hotels have no way to make reservations using points so they made them as a cash payment. Thereby the $1,000 bill. Now glitches are bound to occur sometimes. However, all of this angst could have been avoided by telling me at checkin about the problem and I could have immediately rebooked the room using points while standing at the front desk. The hotel did ultimately reverse the charges and apologize. However. this shouldn’t happen at a property like the Waldorf.
Destiny Scotland Apartments at Canning Street Lane

Destiny Scotland Apartments at Canning Street Lane

4.4/523 Reviews
West End
My recent hotel stay was a bit of a mixed experience. While the hotel was clean and well-equipped, there were several issues that detracted from my overall satisfaction. Before arriving, I had communicated with the hotel via email and was told that they could be reached via WhatsApp. However, upon arrival, I was unable to get a response from the hotel on WhatsApp. Additionally, there was no reception area, and check-in had to be done over the phone, which required multiple long-distance phone calls and extra fees. The day before check-in, I received a last-minute email from the hotel requesting a deposit, but they did not provide any information on how to make the payment. Not all of the staff were willing to provide assistance, but the last person I spoke to was patient and helpful, which allowed me to check in smoothly. One major safety concern was that there was a step outside the bathroom, but the floor was not marked, making it easy to trip and fall. Another hazard was the transparent coffee table in the living room, which caused several stumbling incidents that could have led to injuries. Overall, while the hotel was clean and well-maintained, the issues with communication, extra fees, and safety hazards detracted from my experience.
Sheraton Grand Hotel & Spa

Sheraton Grand Hotel & Spa

4.3/5130 Reviews
West End
Great location right in town centre. Staff always helpful and polite. Rooms a good size, nice modern and stylish. Bathrooms great size and had bath and shower. Spa is also nice if a little pricey for use of the outside hydro pool but added to our experience. Concierge great at arranging taxis and helping with luggage. Breakfast was quality and well worth the money with Al a carte and buffet both included no need to choose. Set us up for the day. Would recommend worth every penny made our Edinburgh experience very memorable.
Haymarket Hub Hotel

Haymarket Hub Hotel

3.7/52 Reviews
West End
Stayed here over the bank holiday in August 2019 yes it was pretty warm but this hotel room was something else! These rooms are very small, no bigger than a double bed, and the shower room literally just has room for a small shower and toilet the sink overlaps the toilet! Unfortunately the air con just didn't work and the window couldn't be left open as it's a pretty noisy spot. We also had a room that was at the entry to the hall and everytime the door opened it smashed against the wall the head board was on. Very handy to get every where from here but unfortunately won't be returning the rooms are just so small

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Hotel Information for Tourists

Number of Hotels5,876
Number of Reviews22,981
Lowest PriceS$ 54
Highest PriceS$ 2,442
Average Price (Weekdays)S$ 350
Average Price (Weekends)S$ 454