Staycity Aparthotels West End

The front desk staff were friendly and welcoming, and the room was cozy and comfortable. The space was very spacious, enough to accommodate a family. It came with a washing machine and a kitchen, though you'll need to buy your own condiments for the kitchen. It's a bit of a distance from Edinburgh city center, but a taxi ride is under £10, making it very convenient. Public transport is also an option.

The room largely matched the description and offered good value for money overall. However, the fridge in our room was broken and wouldn't close properly. After speaking with the front desk, they fixed it while we were out on the second day. It worked for a few hours, but then stopped closing again, so we had to wedge a piece of paper in it. Also, the drain tends to clog easily, so if you're not careful, the bathroom can flood. The heating was good, it was clean and relatively quiet, and had well-equipped kitchen facilities. There's a supermarket within walking distance. There's also paid underground parking available (14 pounds/day). You need to check with the front desk first, then drive a few meters forward, press a button, and the front desk will open the gate for you to park. Edinburgh isn't very big, so if you're up for it, you can walk to the castle and the Old Town. Public transport nearby is also convenient.

The room was fantastic, fully equipped, and we could even make our own breakfast. The numerous security measures at the room entrance made us feel very safe. It was quiet at night, and we could walk to all the attractions. There's also a supermarket nearby. We'll definitely stay here again.

Absolutely terrible! The duvet was moldy, and the pillows were yellowed! They ran out of shampoo and told us to go buy some ourselves at the supermarket! That's just unacceptable! Seriously, don't go there! To top it off, we had agreed on an early check-out, but then the next day they claimed we hadn't arranged it. The service is incredibly poor, and they have zero credibility. Just awful!!!