Allison House 16

The staff was very nice, polite and helpful. Our room was very clean and comfortable. Every day they cleaned and refilled the water and replaced the coffee, sugar and tea.

lovel

Our room was great. We didn't see any staff. Would have been nice to have some breakfast. The bus service was ok.

I’m not sure where to start with this one. Never have I been so bemused by a place to stay. The photos on *********** simply are not the reality, not even close. When you arrive, you use a ring doorbell to communicate with the host (who is not on site) and they give you a code for a locker to get your key. We were able to park privately on the drive, so that’s one positive that I’m trying really REALLY hard to cling onto, not only in the name of a balanced review but also to preserve my sanity. When booking the room, the bathroom was described as “private”. It’s not private at all. You have to walk across the hallway to get to it, and it’s accessible by anyone. Proven by the fact that when we arrived the loo roll was mostly used up and someone else’s public hair lay there in all its glory on our “private” shower floor. The bed was soiled with what looked like (I pray I’m right here) some kind of food. When I pulled back the covers the fitted sheet was littered with tiny black hairs, almost like animal hair. We immediately tried to call the host on the number provided, it just sent us repeatedly round in a circle of “press 2 for Allison house 16”. We then went back to the front door and had to use the ring doorbell to get hold of the host. In fairness they did come over to the site, after some persuasion. They informed us there were no other rooms available to move to which had a private bathroom. In order to get a refund we would have had to contact the booking site. The host agreed to change the bedding and clean the bathroom. Even without the above issues, I wouldn’t recommend this place. It’s unclean, average location (over a mile to the city) and the facilities are just about acceptable. Tiny room, poorly decorated and a small bed. All in all, very disappointing.

Perfect for my family, we needed a triple room. There was a bus stop about 100 metres from the property.The bus's came every 8 minutes It was quick and easy to get into the city and also access the old city. There are quite a few great restaurants close. Also two laundromats and a great hairdresser.

We spent 2 nights at this Bed & Breakfast. No facecloths, no toiletries, very bare minimum of towels and coffee. Didn’t see one staff member until we were checking out on the last morning and when we phoned through that morning to find out where to access breakfast, we were told they don’t offer breakfast, despite the booking stating otherwise. As other reviews have mentioned, your room key is used to gain access to the building and room, therefore everyone has access to every room which left us feeling uncomfortable from the get go (considering there were no staff about to keep an eye either.) Nothing but a basic double room for £300..felt ripped off.

The self check in worked very well. The room was very pleasant. The property is in a residential area consequently to find breakfast involved quite a walk

hotel well located in relation to the city centre. The room ? clean although not huge. I only point out that in case of booking, make sure on the beds, at the time of booking we have specified two adults plus one little girl but in the room we only had a double bed. Another flaw is the absence of services, what should be the owner didn't even call us a taxi