Premier Inn London Hendon (The Hyde)

friendly staff Bedberg appears, but we changed rooms. It was all right. The breakfast was delicious.

Good communication to Hendon Central and Golders Green with bus 83. Nice supermarket / restaurant next door. Sainsbury just 5 min walk. More shops, restaurants and pubs closer to colindale. Nice rooms, loved the air conditioner. Good breakfast.

The staff at this hotel could not have been more helpful. When I realised I had brought the wrong phone charger to London, the member of staff let me borrow his so I could charge my phone. The staff were also flexible in letting me book in for breakfast on the morning. The rooms were pretty standard for a Premier Inn, you can always rely on a comfortable bed and a well equipped bathroom even if it is a bit basic. As much as the staff were great, and there was nothing wrong with the hotel, I am not sure I would stay here again because the area did not feel safe. During my stay, someone had their van broken into in the car park outside of the hotel.

Room smells dusty, carpet dirty especially under beds. bathroom gutts is moldy. No extra pillows (booked as a family room). Vent in aircon is dusty as well. Parking for guests are limited. Reception not that welcoming. I cant recommend staying in this hotel.

I have stayed here numerous times over the last 4 months. The customer service is absolutely amazing. The staff are always so helpful, especially Aulona and Ransalu The food isn't the best but ok as far as hotel food goes, the chefs have been known to be fairly loud having arguments in the kitchen, which is distracting when trying to enjoy a peaceful evening meal. The occasional hair in the bed doesn't help but is easily rectified by the helpful staff. But overall it is a very good hotel to stay at.