Qingcheng Mountain Samatha Yinmachuan Hot Spring Resort

Very good experience, the Japanese design of the lobby smells of wood; you can also feed the sika deer in the store, they are not afraid of people at all, very good; like Mini Butler, contacted and interacted early in the morning, always pay attention to our itinerary

The housekeeper Ren Lele is very considerate and provides all kinds of help almost anytime online. He deserves praise. The hotel environment is very beautiful, with a small Japanese garden and two deer. You can get peanuts to feed the deer at the front desk. The room is not soundproofed. It is next to a small road and it is quite loud when cars pass by at night. The hot spring is very comfortable, but you can also see the hot spring on the balcony on the second floor from the street outside, and there is no privacy. The breakfast is a disaster. I don’t understand why the hotel has this semi-self-service format. The waiter was too busy when ordering, and then you have to wait a long time before the meal is served after ordering. Hot drinks are all made of powder. At least milk should be prepared with fresh milk. The taste of breakfast is also very average. Breakfast ruined our hotel experience these days. One day, in order to go out early, we went downstairs to order at 7:20, because it was said that the meal would be served at 7:30. I thought it would be better to order earlier so that we could be served on time and go out earlier. As a result, we still had to wait until about 7:45 for the meal to be served. We got up early and caught up late.

The room is clean and tidy. The tea supply is very warm. The landscape layout of the park is unique and very photogenic. The water in the private courtyard bath is changed quickly, and it is very convenient to take a bath with a bathrobe. The receptionist Xiao Hao is professional and enthusiastic. The whole experience is relaxing and comfortable.

Overall evaluation: The overall design of the hotel is very strong, the concierge reception is also very enthusiastic and positive, the check-in at the front desk is very fast, and the sukiyaki for dinner is delicious. Hygiene: The room hygiene is very good. The restaurant brought us into a private room during dinner, but I saw hairs near the window where I sat, which affected the senses. Service: The overall service is relatively online, but the uniformity of service details needs to be enhanced. If there is an SOP like Marriott or Hilton, it should reduce the arbitrariness of many details.

I was attracted by Yinmachuan Hotel on the Internet before, and it exceeded my expectations after I arrived. Both the facilities and the food were great. There are hot spring pools indoors and outdoors, and the environment is so beautiful! Special thanks to Xiao Hao at the front desk for helping to reserve the room. The service was great!

Before checking in, I actually hesitated for a long time. Because my original itinerary was to go to Dujiangyan, I was thinking about whether to go back to the city or choose Yinmachuan after leaving Dujiangyan at night. Fortunately, I chose Yinmachuan. It takes 35 minutes to drive from Dujiangyan. It is the off-season at the end of March and there are very few guests in the hotel. Xiao Xie at the front desk specially upgraded our room to a small courtyard. The temperature is ten or twenty degrees. It is so comfortable to soak in the hot spring in the courtyard. . The room is very clean. I have very high requirements for hotel hygiene. This stay can fully meet my needs. The bed is super big and has enough space to sleep with a baby. The entire hotel really gives people a sense of tranquility in the mountains and forests, and the entire design has a very Japanese feel. The winding paths lead to secluded places, with birds chirping and flowers fragrant. When used here in Yinmachuan, it is no exaggeration at all. The hotel has free kimono and Hanfu, but I didn’t wear them. I took my baby to see the sika deer, and my wife wore a kimono and took pictures. It was originally a one-night trip, but because of this unexpected surprise, I did not hesitate to stay an extra day. In addition to the hotel's hardware, what surprised us was the hotel's service. Service is the most important criterion that determines the quality of a hotel. Thanks to Xiao Xie at the front desk. We wanted to drive to buy instant noodles at night, and Xiao Xie offered to buy them for us. This was really touching. I feel your hard work and I will come back again.

The room is very big. There is a separate room for children, which can be changed into tatami. I think it is no problem for a family of four to live here. The hotel is very close to Jie Zi Ancient Town. It only takes about 7-8 minutes by car. The hotel service attitude is very good, very enthusiastic, very detailed, and very humane. Thanks to the service staff Xiao Hao for the reception and arrangement, and the detailed answers to the questions. I can feed the sika deer when I wake up the next day. It is highly recommended for parents and children.