Krystal Palace Douala
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Douala
Krystal Palace Douala
Health Protected
Boulevard de la Liberté, Douala, Littoral, Cameroon
Show on Map
Located in Douala, Krystal Palace Douala is within a 15-minute walk of Eko Market and La Nouvelle Liberte. This luxury hotel is 1 mi (1.6 km) from Cathedral of Saints Peter and Paul and 1.5 mi (2.5 km) from Espace Doual'art.Show More
We Price Match
4/5Cleanliness: 4.0
All 18 Reviews
Amenities
Outdoor Swimming PoolSaunaSpaMassage RoomFitness RoomParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBarNightclub
All Amenities
Surroundings
Airport: Douala International Airport
(8.9km)
Train: Gare de Bessengue Deido Station
(2.3km)
Landmarks: La Nouvelle Liberté
(870m)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
4
Junior Suite
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
4
Premium Double Room, 1 Queen Bed
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
3
Luxury Double Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
5
Premium Double Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
4
Standard Double Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
6
Deluxe Double Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
5
Standard Twin Room
2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
3
Executive Double Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews(18)
4/5
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service4
Nicolas
February 19, 2024
Don't be fooled by the reception desk, that is the best customer service you will receive. After that, customer service goes down the drain. The people working at the buffet except for 1 single waitress were all rude and looked like they did not want to be there at all. 3 days and 2 nights and i had NO HOT WATER. Not even luke warm. I had 2 roaches just chilling in my room and i was on the 2nd floor. If you get stuck in the elevator you might pass out from heat as the fan DO NOT WORK. I told the hotel about this and they still did not provide a discount or anything. When i arrived i had high hopes for this hotel but it was getting worse day by day. I was very happy to leave and go to a hotel that has functioning water and people that were happy to work. I have no intention of going back to Douala and even less of going back there.
M A
December 24, 2023
Stayed there for a couple of days the hotel was very clean and the room was spacious, the staff were all the time smiling and helpful, the food is ok you have a choice between buffet and menu, the swimming pool is clear and refreshing. I really had a great time.
Nuru M
May 10, 2023
A wonderful hotel with excellent customer service. I enjoyed the local art collection in the room and spaces. The local dishes were delicious. There should be arrangements for USB phone and laptop charging.
HumbulaniS2
October 17, 2023
Hotel stuff are extremely friendly. The buffet was good. Enjoyed all the different type of dishes I had. Barbeque nights are also good. The rooms are big and spacious. Hotel caters for both leisure and business travels. For a French speaking country the front desk are well spoken in English which makes checking easy
Viv E
December 30, 2022
We just survived a 24 hour trip back to Texas and I literally can't hold my thoughts about this place! Our stay at Krystal was AMAZING. From the very first day we arrived, the reception was so warm. Boy oh boy, that glass of juice brought to us when we were checking in was so refreshing! Our bags were taken out of the car and up to our room in a timely fashion. The staff were very pleasant, polite and they all spoke English aswell. We had the executive suite and it was quite spacious. The jacuzzi was on point! My son LOVED it. We always looked forward to breakfast! The variety was countless! From the various bread choices, to , crepes ,freshly squeezed natural juice etc All in all, we loved our stay!
Kalesiboh
December 31, 2023
The staff are very polite and nice
Bisong N
March 11, 2023
The stay was short but nice. Clean rooms and very welcoming people. At first, I was skeptical about staying in this hotel due to its location on the map. I was well received and given a personal tour of the hotel by Anne who made sure I knew where everything is found. Her service was so professional and the reception was available whenever I had questions. I immediately felt at home. Good food and 24 hour room service. I will definitely be back on my next trip to Africa.
Guest User
January 31, 2023
Great Hotel located in the heart of Douala with amazing amenities and a world class restaurant, would definitely recommend. The rooms are spacious and the hotel lobby is impressive. Had an amazing stay!
Guest User
January 31, 2023
The best luxurious hotel in central Africa . Le lunch buffet is so good with African and European foods , large variety of desserts from best tropical fruits to large selection of French patisseries. The rooms are nice , you will have the best sleep you have never had . No noise , no daylight light ; just your zzzzz
Property Policies
Check-in and Check-out Times
Check-in: 14:00–20:00
Check-out: 09:30–11:00
Front desk hours: 24/7
To check-in, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.
Breakfast
TypeAmerican
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | XAF 10,504 (approx. S$ 23.31) per person |
Adult | XAF 14,443 (approx. S$ 32.05) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Show More
Health Protected
Clean
- 4/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 53
Located in Douala, Krystal Palace Douala is within a 15-minute walk of Eko Market and La Nouvelle Liberte. This luxury hotel is 1 mi (1.6 km) from Cathedral of Saints Peter and Paul and 1.5 mi (2.5 km) from Espace Doual'art.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A shuttle from the airport to the hotel is complimentary (available 24 hours).
Make yourself at home in one of the 237 guestrooms featuring minibars. Satellite television is provided for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and complimentary newspapers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A shuttle from the airport to the hotel is complimentary (available 24 hours).
Make yourself at home in one of the 237 guestrooms featuring minibars. Satellite television is provided for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and complimentary newspapers.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Sauna
SpaAdditional charge
Massage Room
Fitness Room
ParkingFree
Airport Pick-up ServiceAdditional charge
Airport Shuttle Service
Bar
Nightclub
Tennis Court
Restaurant
Meeting RoomAdditional charge
Children's Pool
Children's Playground
Water Slide
Kids' Club
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Spa
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
Show More