Hotels with Gyms in Dong Da

We booked 2 Villa rooms for my family. My wife, my son 15, my daughter 11 and I. Checked in on time and very well done. Room has only 01 key each, a bit inconvenient but fine. The room has private Jacuzzi but only turn on when I requested to reception/house keeping. Sauna also only switched on when we showed up. It took a few min before we can enjoy the services. Large pool on 1st floor and good. No parking allowed for guest under ground garage but I'm asked to park at open air grass front yard which is fine. No cutlery prepared at breakfast, no tea or coffee offer at breakfast buffet. Food is good with both local and international. Focus coffee has good beverages but staff are not welcoming. The hotel has a great view over Dam Vac lake Overall, I grade this hotel/resort 5 stars for facility but 3 stars for services.

I waited to check in for a long time during hot weather but the hotel did not turn on the air conditioner. When entering the room again, the air conditioner is also not cool and has an extremely unpleasant paint smell. The room is quite small and wifi is constantly missing. I don't understand why a 4 * hotel does not have buffet and they tell me that the hotel does not have enough guests to do buffet. I think the Pho and the drinks there are quite good and can try it out.