The light went out on Thursday night until early Friday morning. There was no generator and I sleep with medical equipment. There were not notices, apologies, no one to answer the phone or response to inquiries the next day. Friday evening I asked the young man working the desk did they have a card, he said no. I asked for a 800 number he did not know. I asked about the black out nothing. I asked for sheets he gave me sheets that felt like sand paper. The room was clean except behind the toilet, there was urine stains and hair. The water smelled like sewage the first night, but was better the next day. Overall o would rate the stay a 3. The staff was nice , but I’m still wondering about the blackout that was not addressed.