Datong Xinyu Crown Hotel

The room is big enough and stylish. I will stay here again. The attitude of the staff in the restaurant who checks the room card needs to be improved. The breakfast is delicious and they don't have to be as straight as if they were checking a crime. Others are quite satisfied.

The geographical environment is okay. The May Day room rate is 1018, which is nothing. The so-called 108 breakfast is a bit too much, and the overall experience is not very good.

The hotel is at most a four-star hotel. The entrance lobby is very small and the carpets in the aisles smell. The room windows and bathroom decoration materials are of low quality. The large head of the shower was barely usable.

Checking in during the May Day holiday, we were not notified in advance that there was a wedding room on the floor we were staying on. Breakfast time was at 9:30. We went out at 9 o'clock to prepare for dinner. After waiting for the elevator for ten minutes, we had to take the freight elevator downstairs. When we arrived at the restaurant, the staff reminded us that dinner would close at 9:30, which was still ten minutes before 9:30. The dinner plates were basically empty, and all the stir-fried vegetables, fruits, and even a cup of soy milk and milk were gone. This is a breakfast worth more than 100 yuan in a five-star hotel, and it doesn’t even have anything to drink. The waiter said they would add it later, but they didn’t even get a cup of soy milk until they started clearing the channel at 9:30. Your hotel has known for a long time that rooms will be full during the May Day period, so it must at least have measures in place to deal with the holiday in advance. I couldn't wait for the elevator for ten minutes and couldn't get breakfast. I think this is not the level of a five-star hotel.

I was given a noisy room with my children. The breakfast does not match the hotel star rating. Festival tourists meet those who are getting married without making any arrangements in advance. I waited for the elevator for 20 minutes and didn't get it. The hair dryer in the room facilities made abnormal noise.

The room was okay👌, but the smell of smoke in the room was too strong. Even after I sprayed a lot of perfume, the smell of smoke still lingered for a long time! The breakfast was good and the breakfast waiters were great! Like 👍 But after checking out, the hotel called me and told me that I brought a laundry bag and it would charge 20 yuan because I had dirty clothes in it. Just take it! But I don’t understand. I’ve stayed in so many hotels and I’ve never seen laundry bags charged for money. I don’t know if there is such a rule in the hotel industry! Other hotels have violated this rule and have never collected fees!