I booked 2 nights and intentionally booked a place with a view of the Namhan River, but the electricity went out on the last day because of the rain. I tried to understand that the electricity went out on purpose and that it was an unavoidable natural phenomenon, but the response afterwards was the worst. They moved my room to a nearby motel, but it was 2km away from my original accommodation, and it was pouring rain at midnight, and there was not enough parking space, so I was driving around in circles and it was really frustrating. When I went into the room, the stench was so bad that I had a headache. I don't know if it was the bathroom, but the smell was so bad that I thought I was sleeping in the back room. The room condition was also... It was a typical motel where it was small, smelled bad, and the bathroom was in the hallway. I didn't want to go to a place like this, so I paid more money to make the reservation, but they kept saying useless things like they were sorry and would provide service next time, and they didn't say anything about a refund at all. From what I've heard, it seems like this isn't the first time they've had electricity go out, so if you're going to stay here, it would be good to take note of this when making your reservation.
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