Hampton Inn Danville

The staff was very accommodating, friendly and professional. The hotel was clean and a continental breakfast was offered. If in the area, I will stay there again.

Problem that was had was solved by the regional calling me. Hotel is always clean and the people are helpful.

The staff was extremely friendly. The room was nice but there were hand and foot prints on the wall. The water in the shower was warm at best and the tub drained slowly so you were standing in dirty water while showering. Breakfast was okay but a little lighter then I expected from the Hampton Inn.

What a lovely surprise! I was greeted upon arrival with WELCOME HOME! Everyone was so friendly and accommodating. My room was so spacious and clean. I enjoyed the free coffee and treats. When I left I was so surprised to have a to go bag with water and goodies! That is really EXCELLENT customer service and going that extra mile makes guests want to come back! I will see you again during my next visit to Danville. Thank you! You all are doing a terrific job!

While the hotel was nice, they were not accommodating with a reimbursement for the non-working tv because I booked through ******* and not directly with the hotel.

The overall property itself was clean and modern, you can tell it was remodel a few yrs ago. My issue was the poor communication and the lack of concern desk staff showed upon my checking in issue. After a long 6 hr drive, the hotel wasn’t able to completely honor my reservation. Upon check in I was told the remaining king bed room I reserved didn’t have a working tv. I was offered a double bed room, if I don’t want the room without a working tv. Or the option to completely cancel my reservation, all of the options are completely acceptable. It was way it was passively relayed to me, kind of a take it or leave it. A simple phone call would have sufficed, informing me of what’s going on before I has arrived. The area itself doesn’t have many options in terms of higher quality hotels, this is one of the better lower expectation hotels that’s still over charging for the area. That interaction for me brings them down to a 3 star rating.

Shower lever wasn’t attached all the way so could barely get the shower on, no soap to shower with, and a coworker’s room had all the hookups for a tv and wall mount…just no TV.

Property was nice paid for king room had to accept double due to all rooms mot having 📺. Would not stay again for this reason.

Staff was kind and professional. Room was clean. Food was ok.