Featured Hotels near Casa para Todos Park, Cuenca

I've been in Cuenca around 10 times already and been to at least 8 different hotels and airbns, but Selina Cuenca is just perfect. The location of the hotel is the best, you are two steps away from cuenca old town, in front of the river, you cross the river through the multiple bridges and bam you are in the downtown cuenca. The hotel is beautiful, rooms, terrace, everything.

Superb smart city hotel with good facilities and decent size rooms with all you need. Clean and polished look. Perhaps could do with a few more decorations in the room. Heater was great at drying wet clothes. I do miss curtains at hotel windows but black out blind works very well. Nice rain shower too. Hotel is close to a shopping centre as a bonus. Good location to visit Cuenca centre as well as out of town highlights. Excellent 10th floor pool and jacuzzi. Plus steam and exercise room. Great views of the city from here. Restaurant not big but people spill out to the seating area just outside near reception. Nice big breakfast selection as well as evening meal. Bar is small ish but has all you need. Seating nearby. Be good if bar was away from the main doors but not end of the world. Good views of the city on this level too. Pleasant and helpful staff.

After a stressful drive from Guayaquil, we arrived to friendly, welcoming staff, delicious snacks, and hot tea. In our room there was a personalized card from the general manager and a beautiful spread of desserts. The hotel also went out of their way to accommodate a playpen and blanket for our 7 month old which she surprisingly slept amazingly in every night. We were able to see the river from our window which was very peaceful. The hotel is very quiet and relaxing. Although it was a short trip, we truly enjoyed our stay at Oro Verde Cuenca and are already planning our return!

Aleros is situated in the historic center of Cuenca, so you can reach most interesting places on foot. There is a beautiful patio in the building, and the rooms are spacious and cozy. The staff is very helpful and friendly. They serve a simple, but good breakfast. Although it was written on the website, there was a laundry service available, that was not the case. But there’s a laundry place just down the street, so no problem.

We picked this hotel for the location and great reviews. The location is good, but the customer service at the front desk is very bad. First, at checkin they could not find my reservation until I provided a printed copy. Then the person replies “Oh, you booked thru the website.” Like that’s different from the usual way??? I don’t know. We go to our room, it’s nice, but the lamp on one side only works if you find the correct position for the cord. We see a bracket on the ceiling for a smoke alarm, but no smoke alarm. The safe in the closet is locked. On our way out to dinner, we stop at the front desk and ask them to unlock the safe while we are out to dinner. He says he will do it ‘right away’. I also ask about laundry service, and the front desk person says there is a price sheet in the closet. We thank them and leave for dinner. We return to our room after dinner. Safe is still locked. The guy at the front desk sees us return, and suddenly remembers he was going to unlock our safe “right away.” He comes up, unlocks the safe and leaves. There are no instructions to set a code, and setting a code is different from safes I’ve used in other hotels. I look for the laundry price list. Nope, nowhere in the closet. I hike back down to the front desk and try to explain there is no laundry price sheet in the closet. He follows me back up to the room, looks in every drawer in the closet. No price sheet. He tracks one down for me. Yes, these are minor inconveniences, and they were addressed (finally) but at unnecessary inconvenience to us. Thus the 3 star review. Hope other guests have a better experience than I did in my first two hours at this hotel.