Featured Hotels near Costco Wholesale, Cleveland

The hotel has very good breakfasts. Clean, staff always ready to help. Quiet. Nice pool. We liked! They even extended the room for a day!

The city center is too crowded, it is convenient to go anywhere here, go to the center of Cleveland and the Chinese supermarket Chinese restaurant gathering area for about 15 minutes, covered by a quilt is not a blanket.

We stayed in this hotel in March 2022 and it wasn't bad at all. We had no shower gel, and no maid service but they said that was because of Covid. Okay. We just stayed there again this past weekend, for 4 nights, and the place has gone downhill a lot in 6 months. No one mentioned there was no maid service now unless you're staying a week or more. You must get your towels from the front desk. Add to that, they were still out of shower gel and we had to once again get in in a cup from the front desk. The young blond woman working the desk in the day is helpful, at least she responds and smiles when you look her way or need help. But the women at night were engrossed in their phones, never even looking up. It looks sloppy and very unprofessional. The male housekeeper in my hallway (third floor) had his hip-hop music so loud, I could still hear it once I got in my room. Our room was also across from the electrical/mechanical room so the men would talk loudly outside our door. (Note the room number 350-AVOID). Trash sat outside rooms because, once again, there was no maid service for under a week, and most of it was there my entire 4-night stay. I also made note of a plastic fork in my hallway EVERY day I was there, even AFTER housekeeping had cleaned some of the rooms for guests who had checked out. There was also trash in the elevator daily. The carpeting in the halls was dirty, too. Our room was somewhat clean, but I could write my name in the dust on the TV stand, and the kitchen needed a major cleaning, as well as the refrigerator. We needed ice but there was no ice machine, so you had to make ice in your freezer. The pillows smelled of oily hair, which was a huge turn-off. And our room description said we had a ”recliner” but we had a sofa with a lounge side. Big difference. Of course the frosting on the cake was the fire alarm going off on Sunday morning because someone down our hall didn't know how long to pop popcorn. SMH This hotel is drastically, and I mean DRASTICALLY overpriced at $133-151 a night. I would say $59 TOPS would be the max, once I got a peek at the place. Anyway, I would strongly urge you to avoid this place and seek one of the hotels in Beachwood off Chagrin Blvd. That's where we'll be on our next visit.

As a Diamond Honors member, I stay at a lot of Hiltons. The staff here in general are not the best – I’m not the type who needs to be patronized and hate insincere hotel greetings, but on many occasions during my stay I walked by the front desk when no one else was around and the staff did not bother to look up and say hello or goodbye as just a common courtesy. Poor training or no motivation?  Also, I asked for my room to be made up specifically because I was running low on shampoo, soap and conditioner – they came and did the room but did not replenish any of the supplies as requested. So I asked a second day if they could replenish the supplies, they came and dropped off about 3 body creams (which I already had and did not need), no conditioner and two shampoo. They also did not replenish the coffee or coffee cups when used cups and empty creamer were sitting right next to where they left the shampoo. This is just plane laziness and ticking off tasks rather than really listening to guests.  Also, I was really looking forward to using the hot tub, which was out of order. When I asked if it might get fixed during my stay, the guy laughed and said it had been out of service for well over one year. What possible excuse can there be for not being able to fix this for over a year? If you do not plan to have it, why have it sit there embarrassingly out of service and to disappoint guests?  It shows a poor commitment to maintaining the hotel, also noting that the clock in the pool area was not running and on two days I had to run back to my room to use my towels as there were no clean towels by the pool. Just plain sloppiness.  Lastly, as a Diamond member, we used to get free breakfasts no questions asked. Now there is some new choice system which was poorly communicated – I apparently received honors points instead of free breakfasts, but only learned this on check out and was not given a choice. So I got surprised with a large food bill when I assumed I would be getting free breakfasts. Very disappointing if you are taking things away from customers and poorly communicating about this, this change is not a good one for customers and NO, you are NOT offering us more flexibility if we are not aware of the choices, you have only added complexity and disappointment. When I complained about this at check out, the front desk person had zero compassion, never apologized or thanked me for being a Diamond member. Nothing huge was wrong but there were certainly enough small things wrong and clear signs the staff here fall short of what I expect when I visit a Hilton.

Great stay and location. Cover was dirty upon check in.

Hotel location is very good, the room is very clean. From Detroit to Niagara Falls, stop by. The small city is very European, and the nearby shopping and dining is very convenient. We found a Japanese restaurant nearby, only a four minute drive away.

We wanted a hotel close to Playhouse Square, as we had tickets to a play at the Conner Palace. There was a choice between this hotel and the Crowne Plaza. This one was less expensive, although still pricey. Although not the worst hotel, it is nothing to write home about. It was clean and the room was functional. The desk clerks, upon check-in and check-out, were pleasant enough. However, when I called down to the front desk to say my wi-fi password wasn't working, the girl who answered got a bit snippy with me. Who knows, maybe this was not the first time she took this complaint. Well, through no help from her, I figured it out myself: you had to manually type in the password completely, rather than use the ”autofill” feature. We stayed two nights and upon check-in, we were informed that we would not receive maid service. If we needed anything we were instructed to ask at the front desk. This didn't bother us, because we usually refuse maid service anyhow and the front desk staff was very accommodating when I asked for extra coffee. But, if you are the type to expect daily maid service, don't go here. When we went to the breakfast bar on Saturday morning, there was nothing there except juice and coffee, so don't expect a Continental breakfast. There is convenient self-parking, as opposed to valet parking at the Crowne Plaza, but it is not free. All-in-all, not too bad of a place, but mostly you are paying for the convenience of the location.

The hotel is a building with a bit of history, the corridors and rooms are quite large. There is a complimentary breakfast and dinner, and there are a few glasses of alcoholic drinks in each room, free popcorn. There is a parking fee of 28 US dollars per day at the entrance of the hotel. There are many other parking garages around the hotel, usually about 10 US dollars a day. Overall very good

Very good hotel, the hotel is close to the Cleveland Museum of Art, convenient for children to visit, there is a parking lot, 10 cars for parking, the hotel brother stops 30 knives. To be honest, breakfast is more suitable for European and American guests, but the attitude of the waiter is super good, the younger brother at the front desk is also super handsome.