The Clover Hotel, Ascend Hotel Collection Reviews

We stayed 2 nights. Outdoor pool was closed and the water in Indoor pool was so cold.Just continental breakfast, they have a nice restaurant, but it was closed too.

Clean and well-equipped

Pool was cold. Had no towels provided for pool so we had to use our bath towels, when asked for new bath towels they had us turn in dirty before we could get more. If you need extra pillows bring your own. Man at the front desk was not polite to us when we asked for these items. The shower had only cold water. Bed was comfortable.

Breakfast area could use an update and improved "traffic" flow. Hot water was in short supply. It was difficult to regulate room temperature. Location was good and staff was friendly

We had two rooms here, one for myself and my partner, and one for my parents. One of the rooms was inside the building, with an indoor corridor. It was quite nice and felt much safer than the other room, which was more like a motel room, where the door to the room led out to the parking lot. The rooms themselves were very clean and nicely appointed with refrigerator, coffee maker and microwave. However, one of the rooms did not have hot water in the morning. The manager explained that was because the hotel was fully booked and that there would be more hot water in about an hour once the boilers refilled. I think a hotel should have hot water for all of its rooms at all times or something is wrong with the infrastructure. The complimentary breakfast is adequate but nothing special. I think this hotel is decent for its price point, particularly due to the friendliness of the staff and its cleanliness.

The staff was polite but we asked to have the TV fixed twice and no one every came to our room to service the TV and we had no hot water for showers.

Not Recommended. They kept my $100 deposit after I tipped them $50 and blamed it on ‘stained sheets’. I’ve been staying at hotels for 20+ years and have NEVER lost a deposit or had management hang up on me when I call to ask about them keeping my deposit. Was even threatened by staff that they would report me for harassment bc i kept calling to ask about them keeping deposit and instead of an explanation they just repeatedly hung up on me. the hotel also very outdated and the pool doors leading outside were kept locked by an actual bicycle lock. carpet looks 20+ years old & we were the only guests they had on a weekend and they still pushed their only customer away for life. nobody available at front desk during stay bc staff outside smoking cigarettes and vaping in the lobby nonstop. there are many hotels to choose from in the area so avoid the Clover.

all around terrible experience at the Clover. the hotel overall needs major renovation or a complete tear down and rebuild. also the managers are very rude and unprofessional in dealing with their guests. Upon checkout, the manager went to review our room (which I have NEVER had happen at ANY hotel, ever) then the manager was very rude in telling us that they would not refund our $100 deposit and blamed it on ‘stained sheets’. sheets which were stained before we even checked into the room in question. We tipped the night gal $50.00 for being helpful and accommodating because she was working alone all night and seemed like she needed more help but had we known the manager was going to keep our $100 incidental deposit we for sure would not have tipped the night shift worker or stayed there to begin with. I have stayed at hotels all across the country for over 20 years and this was the only time I have ever had hotel management ‘check’ our room while we were checking out of the hotel and then instantly tell us they were keeping our deposit! The manager started accusing us of staining their sheets and he said the room was dirty! hello it is a HOTEL and it is your housekeepers job to clean rooms after guests check out! the whole hotel was very dirty, carpet at least 20 years old they used a bicycle lock to lock the pool doors & the key card setup they have is so old that they don’t even unlock doors half the time. AVOID the Clover hotel & read reviews they keep EVERYONES DEPOSIT!

Room was nice, but fan for heater was very noisy. Also design of toilet room was ridiculous...nearly take off a toe trying to close the door. Breakfast was average. Price wasn't bad.

Great price, large room and clean. The free breakfast is basic, bland, and blah, but it's free.

The Clover was very clean and comfortable. Out of the way and quiet. I'd stay again.

The staff at this hotel is absolutely amazing. The young woman at the front desk was so kind and went out of her way to provide the best service. The young man this morning was equally as kind. Even the maintenance man I met in the hallway was kind. The fitness room was well appointed, clean, and functional. The hotel itself is a little older and has been updated in some areas, but is rather dated in others. After taxes this room was $** for our one night stay. I find that to be an incredible value! I have stayed in $160/night hotels that were not nearly as nice as this one. But, primarily, I would like to commend the staff who do an awesome job. Thank you!

Front desk was friendly and helpful, room was clean, bed comfy, quiet, convenient with outside door for loading and unloading suitcases, breakfast had many good items, staff there was also helpful, hotel is bigger than it looks, hotel hallways in goodcondition, decorated for Notre Dame has gorgeous indoor pool (didnt use) and also an outdoor one! Price was extremely reasonable- would stay again. Cons: indoor pool room heater broken, stepped on two nails IN OUR ROOM, fortunately the side and not the point!, room tub plug laying on the side of tub upon arrival (broken) heater unit is noisy

I had read all the previous reviews and I think some people were just in a bad mood! It was a great location for my stay, friendly and easy check in. Questions answered upon request and even the front desk person came to my room to reset the TV. I will stay again!