Hotels near Sanborns, Ciudad Juarez

Istay is very clean and has all of the amenities that you need for the day. The staff is very friendly and helpful with everything. The location is great for a walk through the town. I would love to come back for another staycation.

The staff was so helpful. I love the room so clean. I love how so elegante the lobby is. Also they speak English too. The breakfast was so good. Also the bar made great drinks i like the bloody marie highly recommend. You know I think it is a good idea to use your door key to turn on your electricity in your room

Nice hotel I could stay again if I needed it pretty close to everything only thing I didn't like was the pillows that where to hard other than that room was pretty big and clean and the check in was around 3:30 pm so I was expecting the room before that time

Excelente servicio, personal muy atento, las indicaciones perfectas y sobre todo la comida del restaurante una delicia. De verdad muchas gracias hotel colonial. Tengo convenio con ellos, algo muy muy bonito. Gracias Cd Juárez Chihuahua

Let me start with the negative points. Most hotels I stay at provide refrigerators in all rooms. For some crazy reason, this one does not have them in rooms with 2 queen beds. The only way I could get us a room with a fridge for our party of 3 adults was to book one with one king bed and a sofabed, which I did. (For future visits, I really wish they’d put refrigerators in the other rooms.) When we returned to the hotel after dinner and a show at 10:20 p.m., and we started getting ready for bed, we realized that the sofa bed had nothing for sleeping—no sheets, no blanket, and no pillows! I called the front desk. They said they would send someone up. However, they called back and said the people who could handle that had left. I said we could make up the bed if they would provide what we needed, but they said they did not have the sheets, etc. Over the next 40 minutes, there were three or four calls, during which we were offered to move to another room (who wants to do that just as you are getting ready for bed?), and the room still would not have what we needed! Or we could have 2 queens but no refrigerator. They even offered an “upgrade” from the “deluxe room” we had to a suite, but it would still have one king plus a sofabed with NO SHEETS, NO BLANKET, and NO PILLOWS! Finally, around 11:00 an employee arrived with a set of sheets, blanket, and pillows. He and I made the bed together. If, when I called the first time, they had said, “We’re sorry,” and immediately sent up what we needed, I would have been a little annoyed, but not so much. But spending 40 minutes in complicated negotiations in a foreign language is not my idea of settling down to go to sleep. I thought they owed us a rate reduction for the inconvenience, and I requested that the next morning. My request was passed on to the manager. When we checked out (after 2 nights), I learned the answer was no. The desk clerk said that manager had said it was not the hotel’s responsibility to have beds ready for guests(!), “we are not a full-service hotel,” and that they had had no idea that we would need the sofabed. (The reservation was for three adults. Did they think we would have a ménage à trois in the regular bed?) Other than the above, everything else was great! This is a new hotel. Everything in the room and public areas looked brand new. The mattress and pillows in the regular bed were very comfortable. My friend reported that comfort in the sofabed was so-so. Lots of light in the bathroom, and the shower was great. I would describe the fridge as half-size, larger that most hotel refrigerators; it even had a small freezer. Location is excellent, much closer to the border (think taxi fares!) than the hotels near the U.S. consulate. Some excellent restaurants, including Rocco Cantabria, are a few minutes’ walk away. There is a small Oxxo convenience store at the gas station across the street, and a Farmacias Guadalajara location a few blocks away (which we did not visit) is open

Excellent service. Breakfast better than most us Hampton inn, with good Mexican dishes made from scratch. Cozy lobby and nice personnel. Issues, while rate, had been managed professionally by the staff. Tariff is also quite reasonable. The pool is perfect to spend summer time and you can go by foot to world class restaurants and night life. Very well placed

I stayed 4 nights in this hotel for a work trip; when I arrived, as it is fashion for this ”new normality”, I received a doctor, or I hope it was, and took temperature and a dose of anti-bacterial gel; The room was very comfortable and the room was very comfortable. maybe I could bet for packing with some sticks and ornament plants and lighting part of the lighters... As for the room, it is pleasant, a quite comfortable bed, a desk to work, a cable-signal TV, i.e. passing, The hotel was very comfortable and very comfortable. The SARS-CoV-2 pandemic is the subject of this SARS-CoV-2 because it is the format that it is taken to the room, perhaps this is the reason that it gets something cold and because it doesn't know as rich as when I was in the dining room. It is a very recommended hotel in which guest****.

Recently renovated hotel, so everything feels new .... very comfortable and clean room, ... some details that bothered me; I had not touched a hotel that would force you check-in until 4 pm, reserve a two-bed room and I had not touched me at any hotel that told you they would charge you for a third adult, I annoy the comment (although we were only two), and the last touched me a few people who were drinking alcohol in the front parking ... for all the other OK.

This hotel has served us with very much respect definitely recommend everyone here is friendly & make sure your doing good with any thing if any help they are more than happy to help. Mr.Carlos Centero has treated us very well in our stay with our morning breakfast since our first stay!

My family and I stayed at this hotel for a discounted rate through a friend, for a total of 8 days and 7 nights. We had adjoining rooms which was very convenient and fun. We felt safe on the fourth floor however our rooms were right next to the elevators and once a big group of kids/adults checked in the noise level went up. You can hear slamming of doors. We requested that maintenance unclog the sink in one of our bathrooms but they never did and it was pretty nasty to have the water never fully drain correctly. One of the rooms had a light fixture go out and start smoking but maintenance did come for that and made sure it was safe. The breakfast that is offered downstairs is overpriced with limited selection. The beds were comfy but the pillows were too soft/small for our liking. The room service is convenient and great customer service, really elevated the hotel experience. Overall, we enjoyed our stay and would consider this location in the future.