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The key is that the environment is very good, recommended, and the price is reasonable. Hygiene: very clean and hygienic. Facilities: The facilities are also OK. Environment: The environment is very good, spacious and bright. Service: The service is very good and polite.

For almost two years I have been staying at this hotel. Centrally it is in a good place. It's within walking distance to a greak bakery across the street, a coffee shop half a block, an Oxxo one block and some good restaurants all within walking distance. The bellmen are great and pretty friendly with one remembering me because I leave a coffee maker for my personal use. Front desk pwople are usually pretty friendly and professional. The outside of the property and parking area are well kept and clean. There is free parking on site for guests. The rooms are very clean an well stocked with free water daily, good towels and clean bedding. I've found housekeeping very friendly. Theres one housekeeper, an older lady whos very sweet about stocking the room and any extras needed. I'll be sure to get her name when Im back in Sept. There are a few misses though. And this isnt meant to slam the hotel just some ideas to make it even better. The mattresses can be harder than most I've slept on traveling. I think this is a México thing as Ive stayed at other properties around the country and theyve all had hard mattresses. It would be nice if there was a loyalty program to encourage repeat stays. There's no coffee pot/maker. Like I said before I bought a coffee maker and leave it for my use when I stay. Providing even a one cup maker would be great. One last thing to make the room great, an iron and iron board. A lot of my shirts need to be ironed. I could buy the stuff and leave it but that might be a bit much. So now I bring a small steamer with me and it works well. Despite the small things listed, as long as staff are friendly and rooms and property are well equipped and clean I will continue to stay here.

Located on the Reforma Avenue, the hotel is less than 1 km from the Museum of Anthropology and the Angel Independence Column. It is conveniently located about 8 minutes on foot from Metro Line 1. The breakfast at the hotel tastes good and has local features, but the variety is small. The buffet breakfast has two options, the regular version and the local special edition. Unfortunately, even the second one is not very rich. I tried the dinner at the hotel and it tasted very good. The price is slightly more expensive than the average restaurant. The red velvet cake sold in the hotel's bakery tastes good and is inexpensive and worth recommending. The hotel's swimming pool is relatively small, the gym is not very big, and there are few people in the evening.

The front desk service is very good, and the hotel restaurant is also great.. But the pick-up service is too expensive! By the way, the shower in the hotel really needs to be replaced! WI-FI is not free, it may be a pain point of Marriott, the charge is reasonable.. but the paid WI-FI is fast, watching videos without lag.. I still recommend everyone to stay here

Excellent customer services. In particular wish to mention the courteous and friendly services of Sandra, Andrea, Sergio and Ernest. The room was clean and tidy by Sylvie. Enjoyed good Mexican food. Best of all the location of the hotel being very close and near to the City Centre and to the very many cultural and historical Mexican sites. Thank you very much, Vincent & Delsy

It is a spacious and quite comfortable hotel. A little more cleaning was needed in the room, in furniture and especially sheets.

My room was spotless and the food was outstanding. With all the food options close the hotel, I found myself going back to eat on property, especially for dinner. It is a lovely little hotel with helpful staff all around. I felt safe and well cared for during my stay there and would recommend to anyone traveling to Mexico City for business or pleasure.

As someone who grew up in Mexico City, I definitely recommend Bemate Masaryk!! Polanco is one of, if not, the safest spaces in the city. You can walk with your child at any time and there is always people walking with dogs and children. Bemate is in the perfect area for walking to any local restaurants and boutiques. The biggest pointers of the hotel are the air conditioning, the great water pressure for the shower, and the staff are very accommodating and welcoming. Monse, our room attendant, always left the room clean and tidy and was very willing to work around our schedule. Definitely recommended.

I stayed here back in June as a solo traveller as I needed to get to the British embassy early the next morning. When I arrived the receptionist staff were really kind and helpful, they told me the direction to the embassy which was a help as I was a little anxious being alone in such a huge city, it was only afew walking yards away. The room was beautiful, spacious had everything i needed and a huge comfy bed I wish I had longer to stay there. When in mexico city again I would stay in this hotel.