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We stayed at this hotel on our recent trip to Lausanne and it was an average experience. The hotel is modern with lots of airy spaces all around due to the size of the place. It shares the building with a few offices, aquatic park and some event/catering facilities. The rating of each area of our stay is as below. 1. Room: Very modern and spacious with all the facilities including a small safe. The bathroom was clean and nice the way we preferred. The downside was the ventilation in the room. The AC was blowing warm air despite it being a warm day and stopped working completely in the middle of the night which meant we had to open windows and listen to traffic noises on the motorway on the side. 2. Staff: The best part of the hotel. The lady who checked us in was extremely helpful and pleasant and greeted us with a smile every time we went to the reception. Explained things about the city and facilities and went through a proper check in. 3. Breakfast: Needs improvement especially if you're charging CHF22 per head for a full breakfast. The coffee was bland and my wife who's a vegan with gluten allergies didn't have options for breakfast apart from the fruit salads. Some fresh tomatoes and veg (not fried) with salad would have been better to make it inclusive. 4. Location: Fairly on outskirts of the city but we didn't mind as we drove in. Parking was CHF18 per night and you can park at the basement and access the hotel using the lifts. Overall an average rating and the pricing was reasonable for the room.

The concept behind this hotel is superb, enabling friends and families to be close to loved ones in the hospital. Opening it up to others is simply excellent. We stayed at this hotel for 2 nights, and thoroughly enjoyed the experience. The staff were extremely helpful and informative. The room was very clean and airy and well appointed. It’s true there was no air conditioning, but we didn’t find this to be a problem at all, despite the 30degree heat during the day. We just had to ventilate the room sensibly. The breakfast was excellent and we even tried the restaurant for an evening meal one night - this was also to a very good standard. Would not hesitate to return to this hotel in the future.

Overall, we had a fantastic stay the hotel Le Rivage in Lutry. The location is great and the staff was mostly very nice. However, the place needs some major repairs and the internal communication is pretty much non existant. Despite several phone calls and emails before our stay, the extra bed was not set up, the tables in the restaurant were not reserved, etc. Everything was quickly fixed but the lack of communication between the departments remained obvious throughout our stay. Dinner was very nice although quite pricey for the portion sizes and unfortunately, no menu or half-board was offered.

Excellent location, beautiful hotel, clean, large rooms with all the comforts. nice staff. Good breakfast buffet. Recommended by location and for the structure. Accompanying a great shop of handicrafted chocolate. 2 steps from the lake.

Crét-Bérard: a place of dream, beauty, source of inspiration, at an affordable price, where nothing will disturb your rest in clear, clean and beautiful rooms, where the food in abundance fills your papillae, and where the staff - at The hotel is very comfortable and very comfortable. Indeed, one day, when I arrived, he just answered my greetings and that did not even look at me. And after having made a service I thanked him, I heard him say in my back: ”Thank you not!” But perhaps he had not heard or retained my thanks... That says, This exception cannot keep all the well-affirmed about Crét-Bérard.

Due to unfortunate circumstances, our reservation in Du Marche was cancelled by ***********. When we were informed by Dean in the reception that there was hassle with our booking, we were standing there tired and feeling helpless. He patiently explained where the miscommunication occurred, told us he can give a room with private bath (as we wanted it) but only for one night (instead of our plan to stay for 2 nights) as they are fully booked the next day. He gave us *********** customer service number, lent me his internet so I can find a hotel that is available for 2 nights and was helpful in every way possible seeing how we were really disappointed and exhausted (it was 14:00 and we have not eaten any meal yet, coming from Chamonix). I give this hotel 5 stars for Dean's customer service. We could have enjoyed out stay in this hotel, if it was not for some unfortunate incident. Thanks, Dean.