Quality Inn & Suites MidAmerica Industrial Park Area

The person at the desk was rude but thats not a big deal there was black mold in the shower area the washer and dryer were broken no morning breakfast overall a nasty place tv remote did not work asked for another one that one did not work he came to the with another one that one did not work he told me the tv sound cannot be adjusted they said they programed the tv to work at the same volume we are older and need the tv a little louder but not to loud to disturb the next room

I absolutely loved the fact that the staff was super friendly and helpful except for on my last day there was a new housekeeper. She knocked on my door at 8 30 am to inform me that check out was at 11. Please I knew that. But other than that I was happy

It was a pleasant stay. The bed felt clean, the room seemed clean, breakfast was good. It was quiet, easy access from the road we were travelling and my brief interaction with staff was pleasant as expected - nothing extra that was good or extra that was negative. The ONLY negative, was the bathroom. There was no toilet tissue holder - which doesn't seem like a big deal, but on the wall near that general area, there was black smudgey short streaks on the wall. Next to the toilet your mind tends to imagine ONE thing when you see black smears... The wall down to the floor just seemed dirty (besides those streaks). But, with those streaks you just imagine dirty hands, and now you have to pick up the toilet tissue (rather than just pull it from the roll) and you imagine other hands touching the tissue and... it's just unpleasant. Having a clean bathroom area is such a big deal when you want your guests to feel your hotel is clean. I hope this location will take some time and go through their rooms to make sure they're presenting themselves well.

Spiders in the room. The beds are very uncomfortable. The water pressure was deplorable at any hour of the day. Tree outside my window with any sort of wind would bang against the glass.

Bathroom was dirty, especially the toilet, when we walked in. Trash and specs of cement or dry wall on the floor by the left side of bed and underneath the air conditioner.

DO NOT STAY HERE! This was, without a doubt, the filthiest hotel I have ever stayed at. If every room was not sold out in Pryor, we would have left and gone elsewhere. It's so bad that we debated sleeping in the truck instead of the room. There is black mold on the ceiling of the bathroom, the tile is disgusting and cracked, and the toilet runs. The sheets, duvet cover, comforter, and mattress cover were all stained in the same places, which means that they were not changed from the last guest before we were given the room. We had to have them all changed. The carpet was not vacuumed under the furniture. The AC was broken and we had maintenance come to fix it. She just jiggled the power cord underneath the unit. Turns out that this issue was ongoing for a while but never fixed. She said it happens all the time. If it happens all the time, why not just fix it? The best part of this fiasco was our toilet. It was constantly running when we checked in and you had to jiggle the handle to get it to stop. We told the manager about the issue the morning after we checked in and he said he would fix it. They managed to stop the toilet from running, but they caused a leak. We told the same manager about the leak the next day and his solution was to turn the water off to the to the toilet! We had no toilet for 3 entire days! They adlertise a swimming pool and a gym but both were out of order. One of the employees told us the pool had been broken for 5 years!

The staff was courteous, friendly and helpful. The facility was not clean, not maintained and in need of repair. Stay here as a last resort.

My first room was so bad (smell of funk, urine and mold) I asked to have my room switched. I have never had a hotel room smell so bad. Then they gave me a “suite” because there were no other rooms available. That room was “ok” but it didn’t feel clean. I never took my shoes off because of the floor. There where somewhat shady guests. It felt like a low-budget hotel. The elevator smelled of cigarette smoke

Went to check in with my confirmed reservation after a 20 minute wait at the front desk to be told they have no rooms and there is nothing they can do about it. There was no cancellation policy and I am sure I would have been charged if I was a no show. Bad business. No more Quality Inns for me.