Hotels near Casa Gloria, Cholula de Rivadabia

This was a run down, not very clean hotel. They were remodeling the entry way and we had to pass by workers to get in or out. My room was cold (no heater) and smelled strongly of bleach. They had left open a window in the shower, which I didn't see until the next morning when I when to take my shower. No one told me that I had to lock the door to the room with the key from the outside when I left - my room's door was actually ajar when I returned (nothing was stolen) because I didn't know that you have to lock it with the key. I had two double beds - the coverlet of one was stained. Maybe this place will be nice in a few months if they are remodeling it all, but don't go anytime soon (February 2023). I did not feel welcomed and the desk staff didn't speak English. The location is good, but that is all.

Very good impression of this hotel, cost-effective, better and cheaper than Mexico City Airport. Well, the airport is for connecting flights. There is a bus from Mexico City Airport to Puebla. It takes ten minutes to get off the bus and take a taxi to the hotel. The traffic is very convenient. The breakfast is local, but the scrambled eggs and broccoli are very suitable for the Chinese stomach. Hahaha The fruit is very fresh. The room we booked does not include breakfast. We paid for the card in the morning. The waiters are very good, but not much English, but the basic communication is still no problem

I've stayed here several times as I've been coming to Puebla more and more for business. I was there 2 nights this week and the staff was great. I am a Hilton Diamond member and they had good Diamond recognition. They upgraded me to a corner Junior Suite (Room 734) which was great as you had a great view both directions. It was spacious, comfortable and had a desk to work on. The bed was ok and the it had working AC. Although, during the afternoon it really had to push to keep the room at the temperature I wanted. At night it always worked well. It seems like it just struggles when it's the hottest and sunniest during the day. That could be solved if you can open the windows but you can't. The only thing that wasn't working is the fridge. They really really should get them back working. I'm not sure if they don't because of COVID but the fridge didn't work at all. They had a working electronic safe which was convenient. Shower pressure worked well and lots of hot water. The internet speeds weren't that quick but it did work. It seems like they always improve the lobby area. They have a business center and now they have a Starbucks window right when you come in which is nice if you like those drinks. For my Diamond benefit they allow points or a continental breakfast. I choose the breakfast which was eggs anyway you wanted, toast, access to the fruit bar and the various juices and coffee or tea. You can pay 150 pesos more and upgrade to the full breakfast buffet. There is plenty of free parking in their secure parking lot. I requested a late 4 PM check-out as my flight left late but they said the latest I could stay was 2 PM as they needed the room. The front desk staff was polite. When I couldn't get something printed in their business center, they asked me to email it to them and they printed it out for me. On the night I flew in, I was very tired and didn't want to go out and they have room service from the restaurant below. The food is totally decent. They brought it up quickly and you can charge to your room.

I am a big fan of InterContinental hotels and have stayed at least once at all of the other ones in Mexico and almost all of them in Central America as well. I was in Puebla for a weekend visit and wanted to try this one out as well. I am sad to say that this hotel seems to be completely overlooked by InterContinental's quality control people because it is a dump--at least the rooms, that is. The rooms have old, worn, and stained carpeting, and the bathroom was a nightmare. Gross, cracked sink with faucets from who knows when, bathtub with a curtain and similarly old, yucky-looking faucets. The bathroom door was all banged up, marked up and basically ruined. Paint chipped all over the place in the room. Ancient air conditioner (although it worked, thankfully!) No place to store towels so they just set them all on the sink. The only good thing about the room was that the bed was the typical InterContinental bed which was very comfortable, clean, and lovely. The hotel employees are very nice and courteous and the public areas of the hotel (except for the old elevators and long, yucky-looking hallways that need repainting) are decent. The hotel's social media focuses basically just on places that actually look decent and some of the rooms that maybe were renovated? But you will likely end up in a room straight out of the 1980's (or longer ago) and not in a good way. This hotel urgently needs remodeling or to be changed from an InterContinental to a Holiday Inn or something. Even though the prices are good--there's a reason why. Don't stay here expecting a ”normal” InterContinental hotel experience. Sorry, to say it but hopefully the hotel will get the care it needs.

We had been driving since Tepic until 2:30 a.m. and could not find a hotel on our route until we got to the Holiday Inn, Puebla. Exhausted, we were grateful to arrive and be able to park our loaded car out front. (It wouldn't fit in the parking garage with the roof rack loaded.) The front desk staff was so accommodating and professional. Check out was 1:00 p.m., so we had ample time to rest before continuing our travels. The room was clean and comfortable, with a nice, big, hot shower. We are IHG members and received excellent service.