Super 8 by Wyndham Chester/Richmond Area Reviews

Location is great but other hotel guest noisy and rates don’t match the rooms!

The room was in bad condition, bed sheets had holes in them, the finish of the bath tub was peeling, the toilet seat was loose and one bolt was missing. The room smelled of cigarette smoke yet it was presented as non smoking. We asked for a different room which we got and that one was better. Yet 2 hours later someone was trying to enter our room. We found out that staff had assigned the room to another person. That was corrected.. We would not go back there.

Upon arrival the hotel was disgusting. In the room it didn’t look bad until I looked at the head board and it was a dirty used syringe I immediately checked right back out just nasty

Should not be listed by *******. This is my 3rd time that Ive had substandard lodging recommended by *******. Torn carpets, ripped bedspread, cigarette smell in nonsmoking room.

The staircase was oozing with the smell of pot and some sketchy folks were hanging out there.No elevator that i could find. The key did not work and had to be redone. Then the toilet would not fill up and flush. They only provided 2 towels: when i called the office noone would answer. The beds were comfortable but the blankets were riddled with cigarette burns. (non smoking room). The carpet needed a very good cleaning. I would have asked for another room but our other room was just as bad. We went down for the continental breakfast.in the morning,.which entirely consisted of an empty fridge, empty cases to hold pasteries, a few sllices of white bread and butter , no jelly, and two types of cereal. Nothing else was set out. Plain bread and cereal is not a continental breakfast, and this was early (hardly anything was simply put out to eat -the spaces to hold food was clearly empty). We will NEVER stay at a super 8 again without fear of the same experience.

I really had a bad experience. The hotel was old with a really bad smell and forget about sleeping it was so noisy all night. I wanted to leave the when I got there but the front guy said that I was there for a long time and did not wanted to give me the refund. I even offer to pay only one night but he said no I had to stay there the 3 nights I booked because he was not going to refund me. I don’t recommended this hotel at all.

DIRTY!! Window could be opened from outside on ground floor, breakfast/coffee was to be available at 6. Desk clerk watched us go in and out from a little after 5am. At 6am went to get coffee before leaving and was told it would be about 10 minutes when he was not busy before this. We left. Would not recommend to anyone!!!!

I did like my stay at this hotel. But what I didn't like was the entire state that I was there they only had ice in the machine one time. Every hotel is supposed to have ice in their machine everyday. And front desk act like they didn't even care. The men at the desk. The lady was so nice , that she went to the back where the kitchen was and got ice for my kids and I. Also they didn't want to give you no bath clause more towels Hardly. . But overall my stay was okay other than those two things

Couldnt find our reservation finally when we got to our room we ended up checking out 10 mins later it was fillty

The property was located behind a closed restaurant and hard to see from the street. Missed entrance sign initially. Bathroon in lobby out of order. Breakfast was very meager. Desk clerk/manager was pleasant.

Not so great.. pics made it look nicer than it was. Room was musty and smelled like cigarettes. Very noisey

We had reserved a non-smoking room. The room smelled of smoking. There were burn holes in the bedspread and blanket. The bedspread was also stained (a strange white stain). The breakfast was mediocre, and the breakfast room had old air conditioners, counters, etc. piled in corners. When I complained to the front desk about the smoke smell in the room, the woman said sorry, we can't stop someone from smoking in a non-smoking room.

Nicer then other motels ive stayed in

Hotel looks it is in renovation faze. Bathtub was bad and water pressure so low. Breakfast only cerial and mini muffins . Not to bad , value wise can find better