There are tens of thousands of hotels in Chengdu, and they are willing to spend more than 400 yuan to choose Atour. It must be based on brand trust and recognition, experience different services, and have certain requirements for the hotel, but the actual check-in is counterproductive: 1. I just want to drink some water after check-in I found that the cups used by the previous resident hadn’t been replaced. The aunt who came to replace the cups actually only changed the cups but not the lids. We only replaced them after three requests. Usually, we probably deal with them loosely and loosely, so the expression of disapproval speaks for itself; 2 .The zipper of the suitcase was accidentally pulled off the ground, but there were fingernails and hair strands on the ground. It was hard to find without looking down. I don’t mind if this happened to other fast chain brands, but this is Atour! 3. After changing the cup, I found that there was no mineral water in the room in advance. The front desk came to the other waiter with a proud face and advised: Don't explain! Are you arrogant because of Atour? 4. After giving feedback to the Ctrip platform, I was fine with the hotel’s apology, and promised to send breakfast coupons, but the restaurant did not receive the notice of the breakfast coupons at the front desk the next day, and it took me a long time to explain a lot . 5. Water stains from the spray of the sink can be seen everywhere! Based on the above, it is conceivable how chaotic the management behind it is. A series of things that only happen in low-end hotels have happened to Atour. I wanted to take my family to relax and have a good experience, but the result was very different and very unpleasant. ! No matter how much the price is, what I want is to spend money to experience the out-and-out service with symmetrical value, not to seem to make up for it after the fact and think that it is done well and in place, but in fact there is no intention at all! This kind of hotel has a feeling of being neglected and despised. It is not good to spend money to buy it, so you must give a bad review!
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