Angsana Chengdu Wenjiang

It was a very good stay. Special thanks to Xiao He and Xiao Wang for their attentive and professional service. The hotel environment is also very good. It is perfect for a family to spend a weekend here.

My family and I like tranquility. The location of Angsana Wenjiang is quiet in the bustle. The surrounding scenic spots, food and drinks are very convenient. When we enter the hotel, we feel a sense of tranquility. I like it very much. I was pleasantly surprised that the hotel is a pet-friendly hotel. There is a pet park, a small play area for children, a pump track, and a pet grooming area. There are quite a lot of choices at very affordable prices, a craft beer hall, and an area for Western-style weddings. It is very useful. feature. The hotel has many small animals, including rabbits, dwarf sheep, ponies, peacocks, and the hotel star Chun Chun (a big golden retriever). The children were very happy to see it, and they are also in line with the Banyan Tree Group's commitment to environmental protection, nature and sustainability. Echo, love and nature coexist harmoniously. The hotel opened in February 2023, all facilities are new, and the rooms and bedding are impeccable. During my stay, Dylan provided a responsive service with a smile, prepared pet supplies very thoughtfully, and provided professional services whether it was room changes, incense or various issues. I personally like to stay in hotels and am very picky about various hotel facilities, and I have many requirements. This Angsana hotel in Chengdu really wins my heart. It is very suitable for people who work long and stressful hours to take their families for a short vacation to relax physically and mentally. Suggestions: Improve the taste of the hotel's coffee, which is indeed very average; more choices in breakfast dishes will be closer to the group's brand standards; if it can be separated from the sales area to ensure the privacy of hotel guests during their stay, it will further enhance the connotation value of the hotel brand.

I had a great two-night stay at Angsana Chengdu. The cozy room was clean and smell-free, the bathrooms were separated into three parts, the environment was beautiful, the air was fresh, and Ruby’s service at the front desk was warm and thoughtful.

I made a temporary hotel reservation after going to Science Fiction City. Based on my inherent experience with Banyan Tree, I chose Angsana Wenjiang. Generally speaking, it is quite satisfactory. The details are as follows: 1. Location: The hotel is located in a villa area being built by Vanke. The surrounding area is actually relatively deserted. There are no other close entertainment options except the hotel. The hotel entrance is located on a trail, making it inconvenient to enter and exit. 2. Parking: The parking space in the hotel is very tight, but the reason should be poor management. According to observations, there was a huge amount of traffic at three o'clock in the afternoon, but at night, there were not many cars actually left. Since the hotel has fireside tea making facilities and some children's activity facilities, when the weather is fine, some guests may simply come to have afternoon tea. Lingyouwa is not a hotel guest, but most of the underground parking spaces are occupied by them. The concierge at the door suggested that hotel guests park their cars in the Vanke Community, which is a road away from the hotel. This is actually very unscientific and makes the hotel residents uncomfortable. The customer came back carrying the suitcase. Before check-in, the experience has been greatly reduced. At least the hotel guests must park on the ground floor, and the temporary guests can park a little further away, and the concierge training is obviously not in place. 3. Front desk service: This is the whole process that can be given high marks. The check-in speed is fast, and the protagonist Emily has a strong sense of service, which is in line with the qualities that a five-star hotel chain staff should have. The person is also very flexible and can bring She is friendly and can actively introduce the hotel and take a proactive attitude in the hope of helping guests. I believe that the overall training at the front desk is in place, and Emily will get good reviews from any hotel she visits. 4. Children's activity facilities: Since we are traveling with children, we use children's activity facilities. Generally speaking, they are quite satisfactory. The hotel only has an outdoor activity area, which cannot be used on rainy days. The hotel's special children's activity area should be a professional pump. Dao, this is a selling point. Of course, it is also targeted at a certain group of customers. The two cute pet feeding areas, one for two lambs and one for pony, are not very interesting to the senses. 5. Activity Center: This is a very unsatisfactory link. The activity center is equipped with four staff members, but none of them feel that they have played a big role. It is called the Children's Activity Center. A group of young girls completely lack intimacy and do not take the initiative to introduce them. What kind of activities are there? The four of us are having fun together. Every guest needs to ask questions about everything. Professional? Serve? In addition, the staff did not know whether the leader emphasized during the training that they must not charge less. According to observations, when any guest asks about everything, the amount must be emphasized first. To be honest, in this kind of hotel, it makes people feel uncomfortable. There is a feeling of being short-sighted, which actually arouses my desire to throw money at people, which is also very high👍 6. Catering: Our family likes to sleep in for breakfast, and it is fate that we met here, so I won’t comment. I had lunch and dinner, Chinese and Western food. The quality was quite satisfactory, and there were not many choices of dishes. However, the meal delivery speed will be faster if you order the hotel mall package, and it will be slightly slower if you order a la carte. The service staff of the restaurant are generally online. 7. Hardware: Basically OK, because there are many hotels of the same type and style, so it doesn’t feel very special to me. It has everything it should have and is relatively new. Our room has a terrace. It is recommended that the balcony room be equipped with it. A large umbrella can increase the usage of the terrace even on rainy days. Some people may not like the dark bedding, but I think it still looks very high-end and elegant when paired with the overall style. 8. Lounge: There is a beer hall in the hotel. I think the reviews are pretty good. However, because I had children with me on the night I checked in and it rained, I didn’t go there to experience it, so I won’t comment on it. If calculated on a 100-point scale, the overall evaluation would be barely 80

The environment is first-rate and comfortable, and it feels like a vacation. The front desk staff has a friendly service attitude. The disadvantage is that the hotel is located in a remote location, so it is definitely suitable for self-driving tours! Will definitely stay again.

I chose Angsana for New Year’s Eve in 2024. The housekeeper Sophie added WeChat in advance and greeted her at the door. She enjoyed the privilege of checking in in the room and avoided queuing at the front desk during holidays. The air conditioning in the room was turned on in advance, and the decoration was as expected, but I still missed seeing the familiar Angsana logo. I turned down the bed in the evening and was given starfish sandbags as a surprise. We had both dinners at the restaurant, which tasted pretty good but was a bit expensive. We ordered two cocktails on New Year's Eve, and it was a bit cold sitting in the lobby bar. The girl thoughtfully packed them for us and brought them back to the warm room, where we drank while taking a bath. Overall, I feel that this Angsana hotel has good value for money.

Angsana Chengdu has a great experience for one night. The quiet courtyard, unique garden landscape design, warm rooms, and the beautiful, enthusiastic and professional Emily at the front desk make us tired from the Spring Festival trip have the urge to calm down and stay for a long time😃😃Kids Also experienced cycling, which was great

This is my second time staying here. I booked a family room, but in fact the package package I enjoy is not as many as the regular room types. We gave our feedback to the front desk and gave us cute pets to feed. The attitude was pretty good. This hotel is generally very good, with environment, facilities and services. After all, it is a Banyan Tree brand. However, there is one detail that I have to mention. You have to pay for the breakfast buffet omelette. This is the first time we have experienced this in so many five-star hotels. After all, the omelette was okay when I first stayed there, but I don’t know why it’s like this now.

It can be said to be a very pleasant surprise. First of all, the hotel environment is very suitable for people like us who travel long distances with pets. The dogs have an environment to relax and play, and the owners have a comfortable room to rest. Secondly, the staff are very warm and enthusiastic. Special thanks to a staff member whose online name is He Mini, who helped my husband buy Valentine's Day 💐 in advance and delivered it to the room, which gave me a big surprise. (The hotel cannot accept takeaways, so this The staff were very helpful) I will go there next time