Fairfield Inn & Suites Boston Logan Airport/Chelsea

Excellent location with the good transportation system in Boston to reach the entire city including the airport. Stop 3 min. Good, varied breakfast. Good facilities with gym and heated pool, long hours. Fatal services: they do not clean or make the room during the first 3 nights of your stay and you have to request in advance that they do it for the 4th and/or successive nights. Well equipped and comfortable rooms. Excessive price even though it is USA. Reception staff... not bland, the following... and in a city where the Spanish language predominates, they don't speak it. The bar and room staff almost all speak English and Spanish, in addition to their kindness... Perhaps they should exchange salaries and functions from one another and the hotel would improve remarkably.

The room facilities are good, but the service attitude is very poor. The room was not cleaned for two consecutive days, and the room was not cleaned according to the appointment made one day in advance to clean the room the next day. The room door was photographed at 10:55 in the morning when we checked out on the last day The sound of the mountain was so frightening that I dared not open the door. After 11:5, the person who confirmed the pick-up arrived before he dared to open the door. Strongly urge Ctrip not to recommend this hotel.

Good service and spacious rooms