Puerta Azul Reviews

Very good location and friendly staff.

There is a Chinese "welcome" at the entrance of the hotel. The staff is very enthusiastic. The room was upgraded to the second floor. The light on the first floor is poor. Azl, the receptionist, immediately moved it to the second floor. You can walk to the scenic spot. Recommended.

The location is good, not far from the old town and can be reached on foot. The hotel is very distinctive, very clean, and the breakfast is average.

The overall evaluation can only be described as average, but basically acceptable in all aspects.

Great location in this beautiful city! Very friendly and helpful staff, easily reachable by car, typical blue furnishings, fantastic heating!

Beautiful hotel

A very simple but clean hotel approximately 10 minutes walk below the town. The rooms are all traditionally furnished with comfortable beds and ours had a decent size seating area with a sink and fridge. There is secure underground parking beneath the hotel. Breakfast was included which was nicely prepared with an egg. cooked as you like it.

Staff need to improve on customer service. Compared to other Riad we stayed staff were very helpful with luggage & welcoming.

Plain hotel. Dirty entrance. Lots of loud noise echoing in the hall & lobby that was audible in the room. On main road with traffic noise. Scrubby location. Shower leaked all over the floor. Toilet seat fell off. In the bathroom, no counter space to put stuff. The construction was visibly shabby. Rooms were painted as in kindergarten. No charm at all. Thought it was clean & staff was nice.

Cozy , small hotel. Excellent service, good location; parking onsite; breakfast excellent; room and amenities excellent

I highly recommend staying at this wonderful hotel in the magical city of Chefchaouen. All the staff were wonderful. Even before we arrived Aziz the manager was very helpful with advice on getting a taxi to the hotel. We were warmly welcomed by Aziz and Mauaad and were given a choice of rooms which was greatly appreciated. All facilities in the room were helpful and an electric kettle was provided as per my request. TV worked well and had Netflix. The interior was gorgeous and authentic! The breakfast was delicious and we really appreciate Yasin’s hospitality every morning. Btw, Yasin is also an artist so look out for his lovely paintings in the dining area. I’d like to thank Yasin, Mauaad and especially Aziz for being so supportive when my husband was down with food poisoning (from lemon juice at a stall in the town centre). Aziz came to check in on us and was concerned I hadn’t eaten all day as I didn’t want to leave my ill husband. He insisted on bringing me a delicious meal - on the house - which was so kind of him. This is what made our stay memorable. The excellent service, especially by Aziz, that we received was greatly appreciated. It felt like we were with family! Much gratitude for everything! The location of Peurto Azul is perfect as it is a ten min walk to the Kasbah and main town square. It is uphill but wasn’t an issue for us. You can also get a taxi. I’d recommend booking in advance as the rooms here are taken up quickly! I’d advise staying in Chefchaouen for at least two nights to also go and explore the National Park including The Gods Bridge. Don’t miss the sunset from the Spanish Mosque. This beautiful blue gem of a city was a magical experience. It was the incredible people who will make us come back again! 🙏💙

We only stayed one night. The room was beautiful. The staff (including the kitchen staff at breakfast) was very accommodating. Even after we checked out and were waiting for our ride, the hotel manager served us tea and cookies while we waited. That was a very nice touch.

Very clean and comfortable hotel in the town. Enjoyed the included breakfast each morning. Big room and modern bathroom. The room had metal rolling shades over the windows, which was nice to muffle street sounds. Not a far walk to the medina, but at night we took a short taxi ride back. Parking garage attached and included.

A beautiful, very clean property at the edge of the medina. A very convenient , easy 8-10 minutes uphill walk to the medina, or a 1 US$ taxi ride. We prefer this type of property with easy parking access, more spacious rooms, and modern and clean bathroom facility, in comparison to the usually cramped, musty, older riads within the medina. The breakfast is generous and excellent. The manager Aziz and his younger assistant are warm and hospitable, treating the guests like their own family. A wonderful , unbeatable choice for Chefchaouen !