Boundless Bliss Hotel

The Bountless PISS is a better name. The person we spoke with was Suzy. We called on Fri 2.23 the day before our arrival to confirm we had a room. Sue agreed she had our confirmation. When arrived via $40 cab she told us she didn't hv a room. She said she'd issue refund and we could secure a room in town. While waiting in small yard for a cab to pick us up, another customer from Boston arrived. He had also booked on line, but Sue said she could not honor the price, but would refund or he could pay over $100 more. He had rental car and agreed to increase. Cab still had not arrived. Four college guys arrived and received their less than "remodeled" room. They had booked a room with ocean view but Sue only had a view of ****s. They paid over $2300 for a week. Doubt they stayed if they could earn a refund. When our cab, $40 for 4 miles delivered us to the Westward Pasage, we shared our plight with the manager. She said a couple from Europe had the same experience with the Boundless PISS two weeks ago. Beware and stay clear of Suzy and this run down property that is lacking in honesty and morals

Beware – this is a one star hotel, but not even that. Also be aware, although they talk about the views it is in an inconvenient location that you will need hire car to get to anything interesting from. There is also absolutely no facilities at this hotel. There’s no pool, no laundry, no restaurant. In the morning, the water had run out so we could not have a shower or flush the toilet. And there weren’t any towels provided anyway. The kitchen had a fridge, but nothing else except a stove, which was not plumbed in and did not work. Also, there was no cups and a couple of mismatched plates only so it was not possible to heat up a meal or even have a cup of tea/coffee. As soon as we checked in from the airport after our afternoon flight, all the hotel staff disappeared immediately and were still not there at 8:30 am in the morning the next day – so the “24 hour front desk” on the website is not correct. Overall, the hotel is in and appallingly, poor state of repair and should not really be available for booking.

Beware this is a one star hotel, but not-even. After checking in, following our arrival from the airport, the hotel staff all disappeared immediately and there was still no one there 8 o’clock the next morning. This is not a 24 hour front desk as it says on the website. The hotel (if that’s what you call it) is in an unacceptably terrible state of repair. Our room did not have any running water in the morning so we could not use the toilet or have a shower, however, there weren’t any towels anyway. There was also no way to have any food or hot drinks because there was no toaster, microwave, kettle nor any cutlery although there were a couple of mismatched plates. There was a gas stove which was not plumbed in. To be honest, the family felt uncomfortable even getting under the covers, because the cleanliness was highly questionable, and in the morning, when we could see the floor realised how dirty it was. The accommodation was so poor that we forfeited the extra night and went and stayed somewhere else. It’s not a quaint little hotel that it tries to present itself as, it’s a rundown hovel that is no better than a tent and a long way from anything interesting if you don’t have a car. Avoid avoid avoid.

Hidden gem amongst the other super high-priced hotels around. Not walkable, (Could step it if you wanted to) but alot of places close by taxi downhill. The room was clean, nice bed, and surprisingly cozy and quiet with the bustling town just below. Patio area was large and had furniture to sit and chill outside in the perfect weather. Hostess was great and inviting, took care of all my immediately concerns. Love the property!

The property owner, Suzy, is wonderful!! She was so kind and helpful, and she even helped us to find the hotel when we first got to St. Thomas! We are very thankful to have gotten to know her!

Depending on the road you choose to get up to the hotel can be iffy. But the place is stunning with every patio/balcony having a view. Parking on site. No elevator.

I booked this hotel for the pool, breakfast and view! When arriving my family of 5, 2adults 3kids were late due to a plane delay. The manger was beyond in convened due to us checking in late. She told us she was unable to keep our reservation we would have to stay else where. Mind you it’s 10pm at night new place, not knowing anything about St. Thomas I literally started crying. Then she informs my husband and I that if we do choose to stay there that we would have to pay an additional $100 for each kid a day. That was NEVER stated anywhere! This hotel was nothing like the pictures, there was trash everywhere, overgrown ****s, and a very piss poor manager!

The hotel location provided excellent views but was not close to any amenities. The manager was responsive to our needs throughout our stay. The kitchen was functional with a gas hot plate; the cooking supplies varied between the rooms and were pretty worn. It was a nice place to stay.

Nothing like the photos. Had to book a last minute hotel as I am a pilot. Showed up and walked around trying to find somewhere to check in. Office was a patio on the side of the building. I get checked in and am told my room is under renovation currently. There’s things everywhere all over the front porch of the room. Pictures and mirrors on the floor in the room. The bathroom had no working hot water or fixtures on the wall. The handle to the shower was laying on the ground. I repeatedly told the owner/manager and she acted surprised like she didn’t know any of this. In reality I was the only person staying at that hotel on a very busy Christmas/New Years time of year. She didn’t care she just wanted money. I couldn’t book another hotel as almost everything except the ritz Carlton was sold out and my boss is paying for the room so I was kinda stuck. I found a few bumps on my back and arms after I got home, probably bed bugs. My flight ended up leaving 2 days early. So I called and asked that we meet in the middle, refund me the last two days and I’ll just be on my way no issues. She said no , Good luck. Avoid this property. If the property owner or manager had atleast offered to move me to a new unit or actually check in on me to see if it was ok and working maybe I wouldn’t write this review. No ownership, responsibility or care for her work and I don’t think anyone should go there if you can help it. The view was pretty nice tho