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Windward Passage Hotel
3.2/5102 Reviews

Windward Passage Hotel

Charlotte Amalie|0.31km from St. Thomas Seaplane Base
Let me start by saying that the fact that over 50% of the reviews are either 4 or 5 stars is comical. Those are either people associated with this hotel, or people that have never stayed at a 5 star resort. This is a motel quality establishment. There is nothing wrong with motels; however the reviews are not reflective of this fact. The check in is a nightmare. They have only one person working the front desk and it is not a very efficient person. We stayed two nights in this hotel, a week apart. One was on the day that we arrived to the USVI and one when we returned from our charter. Both times were at least 45 minutes to check in and both times we had issues with the room. On the first stay, we were told our room was not ready although it was an hour after our check-in time. I told them it was not acceptable and they found me a room. The room was not terrible but the bathroom looked like it had never been remodeled. It had cracked tiles throughout and the grout was filthy. Our friends were also staying in the hotel and their rooms were not as bad so we just bit the bullet and stayed the night. The hotel has no amenities other than a small pool and an outdoor bar with a very limited selection. The staff is not friendly or helpful. They only provide two towels for a double so we went to ask for two more. The housekeeping staff literally told us to go to the laundry to get them ourselves. Of course we went to the laundry there was no one there so we had to call to complain for them to bring us extra towels. On our second stay, we again had to wait close to an hour to check in. They told our friends that their room would not be ready for another hour and half. In other words, at 7:00 P.M.! They raised hell and ended up getting a corner room where you could hear the music blasting until 3:00 A.M... Our check-in went smooth, and we lugged all our luggage to the room (because there is no one there to assist with luggage). When we got to the room the air conditioning was not working! I called the front desk and they sent maintenance about a half our later. He checked out the unit and told me that it needed to be replaced so we would need to move rooms. After about an hour of sweating our tails off in that room they knocked on the door and to inform us that they found us a new room. I asked them if they could at least take our luggage up to the new room, as we were literally sweating in that room. They said that we had to take them ourselves. They could not even find us a luggage cart to help us move our luggage. In closing, I would not say to not stay at this hotel; although I would never stay there again. I am just stating that if you decide to stay there, just understand that you are staying at the equivalent of a lower level Motel. The staff is inept and unfriendly, with the exception of the bartender that was extremely nice. The amenities are the equivalent of a Motel 6, and the location is not great either.

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Reviews for Charlotte Amalie Hotels

Searching for hotels near St. Thomas Seaplane Base? Compare room rates and reviews to find your ideal stay.
Starz Hotel
3.1/5100 Reviews
Very nice, modern, and clean hotel with great staff, located where the real people of St. Thomas live. Understand that this is no sketchy neighborhood. Rather, an adventure to the experienced grandtourer with plenty of great places to eat the real food of St. Thomas without the unnecessary and pricey fanfare. The only thing to make sure, and do make sure, is to get a room away from the close-by club, where its rowdy owner refuses to turn the music down on weekends after 11pm until like 2:30am. I talked to the staff about this and they offered to put me in a different room right away while explaining that they are litigating the matter in court. Keep this detail in mind and you'll find yourself in a much better hotel than most other similarly priced places in St. Thomas.
Windward Passage Hotel
3.2/5102 Reviews
Let me start by saying that the fact that over 50% of the reviews are either 4 or 5 stars is comical. Those are either people associated with this hotel, or people that have never stayed at a 5 star resort. This is a motel quality establishment. There is nothing wrong with motels; however the reviews are not reflective of this fact. The check in is a nightmare. They have only one person working the front desk and it is not a very efficient person. We stayed two nights in this hotel, a week apart. One was on the day that we arrived to the USVI and one when we returned from our charter. Both times were at least 45 minutes to check in and both times we had issues with the room. On the first stay, we were told our room was not ready although it was an hour after our check-in time. I told them it was not acceptable and they found me a room. The room was not terrible but the bathroom looked like it had never been remodeled. It had cracked tiles throughout and the grout was filthy. Our friends were also staying in the hotel and their rooms were not as bad so we just bit the bullet and stayed the night. The hotel has no amenities other than a small pool and an outdoor bar with a very limited selection. The staff is not friendly or helpful. They only provide two towels for a double so we went to ask for two more. The housekeeping staff literally told us to go to the laundry to get them ourselves. Of course we went to the laundry there was no one there so we had to call to complain for them to bring us extra towels. On our second stay, we again had to wait close to an hour to check in. They told our friends that their room would not be ready for another hour and half. In other words, at 7:00 P.M.! They raised hell and ended up getting a corner room where you could hear the music blasting until 3:00 A.M... Our check-in went smooth, and we lugged all our luggage to the room (because there is no one there to assist with luggage). When we got to the room the air conditioning was not working! I called the front desk and they sent maintenance about a half our later. He checked out the unit and told me that it needed to be replaced so we would need to move rooms. After about an hour of sweating our tails off in that room they knocked on the door and to inform us that they found us a new room. I asked them if they could at least take our luggage up to the new room, as we were literally sweating in that room. They said that we had to take them ourselves. They could not even find us a luggage cart to help us move our luggage. In closing, I would not say to not stay at this hotel; although I would never stay there again. I am just stating that if you decide to stay there, just understand that you are staying at the equivalent of a lower level Motel. The staff is inept and unfriendly, with the exception of the bartender that was extremely nice. The amenities are the equivalent of a Motel 6, and the location is not great either.
Galleon House Hotel
3.7/5100 Reviews
Very good, satisfied!
Bunker Hill Hotel
3.9/5102 Reviews
This small family run hotel nestled high on the hills of Saint Thomas is a delightful maze of rooms and outdoor spaces, in a great location overlooking Charlotte Amalie and turquoise Caribbean waters. It’s easy to walk to the shopping areas of town and if you don’t feel like walking during the day there is often a taxi driver on site. One of the friendliest, most service oriented hotels I’ve stayed in recently. There is a restaurant on site for dinner, serving delicious food and drinks and breakfast is included in your hotel room rate. A convenience store is across the street. The bed was very comfortable, the air conditioning worked very well, and there was plentiful hot water. As a senior traveler I felt very safe and cared about here. This is my new go to place in Saint Thomas and I highly recommend it. My thanks to Anita, Laverne and Thomas for taking such great care of me and making me feel so welcome.
Pirate's Pension at Bluebeard's Castle by Capital Vacations
4/5100 Reviews
We felt as though we could have eaten off the floor. Clean, quiet, and just gorgeous. We did not want to leave. This place is our hideaway. You’ll want your own water on the island for taste preferences, but overall best stay we could have imagined.
Castle Villas at Bluebeard's by Capital Vacations
4/5101 Reviews
Over priced $310/night and bad service. Nice view but old rooms, young lady in reception little rude/bored, luggage room and bellboy not working. Check in 16.00 and check out at 10.00 or pay penalty $25/hour. No complimentary water in the room and store ckoses at 21.00.

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Hotels Quick Overview

Number of Hotels39
Number of Reviews1,102
Lowest PriceS$ 123
Highest PriceS$ 1,064
Average Price (Weekdays)S$ 358
Average Price (Weekends)S$ 351

More about St. Thomas Seaplane Base, Charlotte Amalie

If you want to stay at the best hotel in Charlotte Amalie, Trip.com is here to help! New and popular hotels in Charlotte Amalie recommended by Trip.com. Charlotte Amalie is not a big city. When traveling here, you can choose to stay in hotels around the city center. Charlotte Amalie may not be a metropolis, but there are still great hotel options on Trip.com.

There is no civilian airport in this city. You can visit a nearby city first, and then head to Charlotte Amalie using other means of transportation. Visitors often choose to travel to Charlotte Amalie by bus.

There are not many hotels in Charlotte Amalie. Guests are advised to book in advance. Charlotte Amalie has high quality and low-priced hotels. You can spend one night at a nice hotel for only 192 SGD. There are 2 three-star hotels in Charlotte Amalie at an average price of 198 SGD per night. There are 1 two-star hotels in Charlotte Amalie at an average price of 108 SGD per night. Hotels in Charlotte Amalie offer great value for your money, so a high accommodation budget isn't necessary. Galleon House Hotel is one of the most popular hotels in Charlotte Amalie. The Landmark Apartment is also one of the most frequently chosen hotels.

The most famous attractions locally are The Butterfly Garden.

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