Campanile Hotel (Chaozhou Ancient City People's Square) Reviews
Campanile Hotel (Chaozhou Ancient City People's Square)
Boni Building, 418 Xinyang Road, Chaozhou, ChinaView Hotel Details
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Campanile Hotel (Chaozhou Ancient City People's Square) Guest Reviews
4.7/5
Amazing
1891 review
Verified reviewsLocation4.6
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(1891)
Positive reviews(1833)
Reviews with photos/video(294)
Friendly front desk staff(362)
Awesome amenities(237)
Classy environment(206)
Large rooms(117)
Delicious breakfast(109)
Convenient parking(70)
Perfect for kids(45)
Great location(15)
Negative reviews(58)
Chin ying
Deluxe Smart Room (Double bed)
Stayed in 2024年3月
Friends
2 review
Outstanding
Posted on 2024年3月22日
Overall good
I got a free upgrade & the room is good.. all using AI
Service excellent was serve by 前台陳妙慧
Thanks come back again
Josof Syed
Superior Double Room
Stayed in 2024年1月
Couples
6 review
Outstanding
Posted on 2024年1月30日
Excellent hotel with modern room. Amazing breakfast, very close to some great hot pot
Response from Property: Dear valued guest,Bonjour!Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed our modern rooms and amazing breakfast. We are also pleased to know that our location was convenient for you to enjoy some great hot pot nearby.We appreciate your kind words and hope to have the pleasure of welcoming you back soon.Best regards,Campanile Hotel Chaozhou Ancient Town Xihu Branch
Steven
Executive Smart Room (Double bed)
Stayed in 2023年8月
Business travellers
13 review
Great
Posted on 2023年8月4日
Location is a bit far out from walking. Attraction area.
Check in & check out was fast.
Was up grade to better room which is more spacious and clean. Which they using technology for lighting, curtain, toilet, TV. Cleanliness room ,as only the aircon take few hour to let the room cool down which a bit down part for me. Overall is recommended hotel to stay.
Response from Property: Dear customers! Welcome to Chaozhou, China! Thank you for praising the hotel! The hotel is located on Xinyang Road, the main road in the city. It is 2 kilometers away from the ancient city of Chaozhou, 1.4 kilometers away from the West Lake of Chaozhou, with convenient transportation, there are Fuan Road, Xirong Road, Lvrong North Road, with many food and many supermarkets within one kilometer. Thank you very much for your choice, and welcome to come next time
Kelkoo
Featured Room (2 beds)
Stayed in 2023年6月
Business travellers
29 review
Amazing
Posted on 2023年6月18日
The name can be a bit misleading as it is not that close to the old town - Plan around a 20-30 min walk to reach it. There’s also not much food choice around, mostly construction stores. Hotel is clean, service is nice, breakfast is okay.
Response from Property: Dear customers! Welcome to Chaozhou, China! Thank you for praising the hotel! The hotel is located on Xinyang Road, the main road in the city. It is 2 kilometers away from the ancient city of Chaozhou, 1.4 kilometers away from the West Lake of Chaozhou, with convenient transportation, there are Fuan Road, Xirong Road, Greenrong North Road, with many food and many supermarkets within one kilometer. Thank you very much for your choice, and welcome to come next time!
Otautahian
Superior Double Room
Stayed in 2022年6月
Solo travellers
57 review
Very Good
Posted on 2022年6月5日
My room was a nice size with huge windows. It takes about 20 minutes to walk from the old city from there.
If your phone is in English, when you connect to the wifi it tells you to input your room number and name, but this won't work. Change the login in screen to the Chinese option and it will ask for your phone number, then send you a verification code. That is how you log in.
Guest User
Superior Room (2 beds)
Stayed in 2024年4月
Friends
10 review
Outstanding
Posted on 2024年4月20日
The hotel room is very big, and the balcony offers a view of the seaside. I took a photo of the sunrise the next morning, which was perfect.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for taking the time to review Campanile Hotel Chaozhou Ancient City. Pictures 1, 2, and 4 are the hotel's room and exterior pictures. The hotel is located in Chaozhou City and you can't see the seaside. It is only 40+ kilometers away from Nan'ao Island. These pictures are bits and pieces of your journey. Thank you for sharing. May every step of your journey be filled with joy and happiness. In the vast sea of people, we look forward to meeting you again every time, looking forward to your next visit, and wish you a happy life!
Guest User
Featured Room (Double bed)
Stayed in 2024年4月
Solo travellers
4 review
Outstanding
Posted on 2024年4月18日
The hotel is so considerate. There are midnight snacks prepared in the evening. It is perfect for people who have been out all day! The room is clean and hygienic, the service is thoughtful and comfortable, and the surrounding facilities are quite complete. It is the first choice when visiting Chaozhou. It is great!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for taking the time to review Campanile Hotel Chaozhou Ancient City. I offer my sincere greetings, and hope they will turn into morning light and morning dew, refreshing and comforting your heart. Xiaobo is more confident on the road of growth with your company. There is a kind of happiness given by friends; there is a kind of warmth given by friends; there is a kind of help given by friends; there is a group of people who are worth cherishing, and that is Campanile people. May every step of your journey be filled with joy and happiness. In the vast sea of people, we look forward to meeting you again every time, looking forward to your next visit, and wish you a happy life!
Guest User
Superior Double Room
Stayed in 2024年4月
Couples
4 review
Outstanding
Posted on 2024年4月13日
The service is very considerate. A souvenir was given upon check-in. The hotel's warm lighting is very cozy, and there is free midnight snack to eat.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of our hotel. We are glad that you have a good impression of our front desk service and souvenirs, and we are also pleased that you are satisfied with our supper service. We have been committed to providing comfortable and considerate services to every guest, and hope that your stay in our hotel will make you feel happy and satisfied. We look forward to your visit again, and we will continue to provide you with better services. Thank you!
Saiwengshima11
Deluxe Smart Room (Double bed)
Stayed in 2024年4月
Family
15 review
Great
Posted on 2024年4月7日
The location is very good, parking is convenient, about two kilometers away from West Lake Park and the ancient city. The room is large, fully equipped with smart curtains, air conditioning and lighting. It is the first choice in Chaozhou city!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for taking your precious time to review Campanile Hotel Chaozhou Gucheng Branch. I offer my sincere greetings, may they turn into the morning sun and morning dew, and moisten your heart with coolness and comfort. Xiaobo becomes more confident as he grows up with you. There is a kind of happiness that is given by friends; there is a kind of warmth that is given by friends; there is a kind of help that is given by friends; there is a group of people worth cherishing, and that is the people of Campanile. May every step of your journey be filled with joy and happiness. We look forward to meeting you every time and your next visit. Wish you a happy life!
Guest User
Executive Smart Room (Double bed)
Stayed in 2024年5月
Family
5 review
Outstanding
Posted on 2024年5月3日
The room is quiet, the facilities are complete, and the service is great!
Original TextTranslated by Google
Response from Property: After checking your eyes, you are a person of taste＜(▰˘◡˘▰)＞Thank you dear Campbell friends for sharing your stay experience, thank you for showing the good of this hotel to other guests! Xiaokangkang aims to provide modern people with a more textured hotel experience and a higher quality of life enjoyment, just to provide you with a unique hotel experience
Guest User
Featured Room (2 beds)
Stayed in 2024年3月
Family
4 review
Outstanding
Posted on 2024年3月23日
The room is not very big, but it is very clean, and the toilet is also smart. When staying in a hotel away from home, cleanliness and hygiene are the main considerations. The waiters at the hotel front desk are very enthusiastic and well received.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation and support of our hotel. We are very happy that you have affirmed our hygiene and service, which is also the goal we have been striving for.
Regarding the smart toilet you mentioned, we are also very grateful for your praise. We have been committed to providing guests with more intelligent and convenient facilities and services, hoping to make guests feel the warmth and comfort of home in the hotel.
Finally, thank you again for your support and feedback. We will take your questions seriously, actively improve and enhance the quality of service, and provide guests with a better accommodation experience. I hope you will come to our hotel again next time, and we will definitely let you feel our sincerity and intentions.
Bill
Featured Room (Double bed)
Stayed in 2024年3月
Business travellers
26 review
Outstanding
Posted on 2024年3月22日
The hotel is located close to the city, and is convenient for dining and shopping. There is a laundry room on the third floor of the hotel and a gym on the ninth floor. The restaurant serves breakfast with rich dishes and the front desk service is friendly.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for taking your precious time to review Campanile Hotel Chaozhou Gucheng Branch. I offer my sincere greetings, may they turn into the morning sun and morning dew, and moisten your heart with coolness and comfort. Xiaobo becomes more confident as he grows up with you. There is a kind of happiness that is given by friends; there is a kind of warmth that is given by friends; there is a kind of help that is given by friends; there is a group of people that are worth cherishing, and that is the people of Compaq. May every step of your journey be filled with joy and happiness. We look forward to meeting you every time and your next visit. Wish you a happy life!
Guest User
Featured Room (2 beds)
Stayed in 2024年3月
Business travellers
13 review
Amazing
Posted on 2024年3月24日
The environment is very good, the space is large, the room is no worse than a star hotel, the disposable cups are worth learning, the space is a bonus,
The only drawback is that the toiletries are very poor. My skin feels very uncomfortable after washing and it dries out. Everything is good, but this needs improvement!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation and feedback on our hotel. We are very happy that you have affirmed our environment and rooms, and we are also very sorry that our toiletries did not meet your expectations. We deeply reflect that this is our own problem and we are deeply sorry for it.
We understand your dissatisfaction. We have conducted a comprehensive inspection and replacement of toiletries to ensure that every guest can enjoy high-quality toiletries. At the same time, we will also strengthen the quality control of toiletries to ensure that every guest can enjoy better service.
We attach great importance to your feedback. We will continue to work hard to improve our service quality so that every guest can feel our sincerity and care. Thank you again for your feedback. We look forward to your visit again and let us provide you with better service.
Guest User
Deluxe Smart Room (Double bed)
Stayed in 2024年3月
Couples
4 review
Outstanding
Posted on 2024年3月13日
The room is comfortable and warm, the front desk service is good, and there is a young lady who is very patient ~ I will choose Compaq again next time I come to Chaozhou
Original TextTranslated by Google
Lingxi
Superior Double Room
Stayed in 2024年3月
Other
27 review
Amazing
Posted on 2024年3月10日
The location of the hotel is very good. Transportation and meals are very convenient. The room is neat and clean, but not as big as expected. The staff are good at service, enthusiastic and sincere. They also give small gifts. The breakfast menu is quite rich, but there is no heat, air conditioning, washing cups, and tea cups. They are all disposable. The gap between the standard and the four-diamond standard is too big. The smart toilet does not heat.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation and feedback about our hotel. We are very pleased that you were satisfied with our location, room cleanliness and staff service. At the same time, we are also very sorry that you encountered some problems during your stay. We have deeply reflected and believe that these problems are caused by our hotel itself. These are areas we need to work on improving. To address these issues, we have taken specific corrective measures. 1. Replace the glass mouthwash cup 2. Increase the number of heaters to solve the air conditioning problem 3. Turn on the heating mode for all smart toilets. 4. Kung Fu tea sets are placed in a more conspicuous position to ensure guest comfort and environmental protection. We will also strengthen training and improve service quality to meet higher standards. Finally, we sincerely apologize to you again and hope you can understand our shortcomings. We will do our best to provide you with better service so that you can feel our sincerity and improvement during your next stay. Thanks!
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