Floral Hotel·Xinyu Guesthouse Reviews

Response from Property: Time makes people appreciate the charm of waiting, and space makes people feel the charm of happiness. Thank you for your choice and recognition, and come often when you have time~

Response from Property: Dear guest, thank you for your recognition of Xinyu B&B. Your like is our greatest support. You are welcome to come to Chaozhou next time.

Response from Property: Dear guests, every summer vacation is a peak travel period across the country. Crowded people and high housing prices are common phenomena. Our homestay prices are also adjusted based on the overall market price. The layout and size of the room, including the glass ceiling you mentioned, are consistent with the details described in the photos. I believe you chose our B&B after seeing the photos and carefully considering it. We are very happy to see your comments. All the room layouts of the B&B have not been changed since it opened in May 2020. I have never been clear about why we have almost zero negative reviews in the B&B in the past three years. This year With so many bad reviews, are we really doing a bad job? I have been reflecting on this issue. Although we have been in business for only three years, we have been doing maintenance. In March of this year, the floors in all our rooms were replaced with brand new ones, including the curtains. This year we hired two aunties. We are responsible for hygiene and want every guest to have a cleaner and hygienic environment. It's hard to agree with others, I have nothing to say

Response from Property: Rooms with the same original intention have completely different reviews! All our sheets are changed for each guest. They were washed today and used tomorrow. There are some stains. Similarly, if it were me, I would take photos to collect evidence and ask the landlord to change the sheets. We did not receive a request to change the sheets immediately. The bathroom There is urine, is it possible? I feel like vomiting after reading this. Why didn't we receive your message? Why didn't we ask the cleaning lady to clean it immediately? Please don't deliberately make a prank. The Internet platform is also a place governed by law. If you have any dissatisfaction or suggestions about our B&B, you can tell us at the store at any time and we will solve it for you 1,000%. After all, you spent the money We have to pay you, but we must serve you well, but the malicious rumors about our B&B are really uncomfortable. The only thing I feel sorry for is that it is a rainy day, and the old house is a bit damp, but as a local, I can be very responsible To be honest, due to the geographical location and weather conditions, there are no dry rooms in Chaozhou. I hope you can objectively understand the reasons due to the geographical location. We are also doing our best to do it as well as possible. Each room has a desiccant and dehumidifier. I just want friends who come from out of town to feel that the room is more comfortable ~ I still want to say to you and friends who read this review again, no one is perfect, and no store is perfect, but we will really try our best to do our best. To deal with the questions raised by customers in the store, finally, I wish you a happy life every day ~

Response from Property: Dear guest, thank you for your love. It is a kind of fate that you choose our B&B thousands of miles away. We cherish it very much and welcome you to come and play often when you have the opportunity~