Holiday Inn Express Changzhou Center(Changzhou Qingguo Lane) Reviews
Holiday Inn Express Changzhou Center(Changzhou Qingguo Lane)
No.7-401 Laimeng City Commercial Street, Changzhou, ChinaView Hotel Details
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Holiday Inn Express Changzhou Center(Changzhou Qingguo Lane) Guest Reviews
4.6/5
Great
1567 review
Verified reviewsLocation4.6
Amenities4.5
Service4.7
Cleanliness4.7
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All Reviews(1567)
Positive reviews(1523)
Reviews with photos/video(113)
Delicious breakfast(129)
Easy to get around(107)
Friendly front desk staff(91)
Large rooms(54)
Located in the city centre(51)
Perfect for business trips(32)
Convenient for shopping(23)
Stayed multiple times(12)
Negative reviews(44)
Guest User
Twin Bed Room
Stayed in Apr 2024
Family
2 review
Posted on Apr 19, 2024
AC is not functional, window open small. No air flow in the room.
Response from Property: Dear Guest,Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely,IHG Social Listening Team
Qing
Special Queen Room
Stayed in Oct 2023
Solo travellers
9 review
Posted on Oct 8, 2023
Hotel located at city center area, close to lot of bars restaurants. Rooms interior and carpet are out of date.
Response from Property: Dear Guest,Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can make the necessary changes. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,IHG Social Listening
Aliii
Standard Double Room
Stayed in Apr 2023
Solo travellers
14 review
Outstanding
Posted on Apr 5, 2023
Location is superb, close to everything you need to see in Changzhou. It is also very near to the metro station so if you want to go to Xinbei district, it is so easy and comfortable. There are a lot of restaurants nearby, especially some good Korean and Japanese restaurants in the shopping mall.
Response from Property: Dear guest, Thank you so much for your review and your sharing! Holiday Inn Express Changzhou City Center is located in the downtown area and traffic condition is very convenient. We provide safe and reliable environment, warm and comfortable rooms, clean and refreshing hygiene, delicious breakfast to help you eliminate the tiredness of the journey, start a full of vitality day.Thank you for choosing and staying at Holiday Inn Express Changzhou Center, we are so glad that you enjoyed your stay and we are looking forward to welcome you back soon.Best Regards, IHG Social Listening Team
Dzung
Twin Bed Room
Stayed in Aug 2023
Business travellers
19 review
Great
Posted on Aug 11, 2023
the hotel is near the center and easy to access many places. Highly recommend🙂
Response from Property: Dear guest, Thank you for the ”Highly recommend” on your recent stay with us. We are so glad that our hotel’s location made your journey happy. We strive to make every guest experience at our hotel a relaxing and memorable experience. We are so glad we were able to accommodate you. Hope to see you soon. Best regards, IHG Social Listening Team
Wolfgang
Standard Double Room
Stayed in Feb 2023
Business travellers
89 review
Amazing
Posted on Feb 8, 2023
Always enjoy to stay there
Very friendly staff, good breakfast and location
See you next time
Response from Property: Dear guest, Thank you so much for your review! We are glad to learn that our breakfast,staff service and location make you happy. Thanks again for your feedback and support. We look forward to welcoming you. Have a nice day! Warm Regards,IHG Social Listening Team
farid
Standard Double Room
Stayed in Jan 2024
Business travellers
18 review
Outstanding
Posted on Jan 13, 2024
Good for stay on changzou
Response from Property: Dear Guest,Thank you for taking the time to share your valuable feedback with us. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Sincerely,IHG Social Listening Team
Anonymous User
Family Room
Stayed in Oct 2022
Family
1 review
Outstanding
Posted on Oct 16, 2022
Friendy staff and location very good!
Response from Property: Dear guest, Thanks for choosing to stay with us and taking your time to write a review regarding your recent visit to our hotel. We are delighted to know that our convenient location and staff service provided were well to your liking. It's certainly something that all of our staff takes pride in. Hope you can choose to stay with us again.Sincerely,IHG Social Listening Team
Sherinfordh
Standard Double Room
Stayed in Jul 2021
Friends
21 review
Amazing
Posted on Jul 4, 2021
The location is very good, in the downtown with many malls and shops around. Starbucks, KFC, McDonalds are right next to the hotel. This hotel is big, really big. Finding room is like in the maze😲 I was quiet happy with the room size😀 The staffs are very friendly and cooperative. I would recommend this hotel if anyone would like to stay in the downtown.
Response from Property: Dear guest, Thank you for choosing to stay in the Holiday Inn Express Changzhou Center. We're glad to get your affirmation and support.Guest satisfaction is not only the eternal pursuit for us,but also is our greatest happiness and motivation. Our passionate and professional staff is committed to making our guests feel at home. As you said, the location is very good, commercial facilities, shopping and eating is very convenient. The developed transportation has provided the enormous convenience for your trip.We will continue to work hard and look forward to your next arrival at any time.Wish you a good mood every day! Thank you! Sincerely,IHG Social Listening Team
Agrawal
Twin Bed Room
Stayed in Aug 2023
Business travellers
17 review
Great
Posted on Aug 9, 2023
Nice room
Response from Property: Dear guest, Thank you for your stay in our hotel and your inspiring comments. As a member of Intercontinental Hotel Group, we offer free breakfast, free internet access, cool shower and high-quality sleep etc.. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. IHG Social Listening Team
Guest User
Standard Double Room
Stayed in Jun 2023
Friends
1 review
Outstanding
Posted on Jun 17, 2023
very good
Response from Property: Dear guest,Thanks for choosing to stay in our property. As a member of Intercontinental Hotel Group, we offer free breakfast, free internet access, cool shower and high-quality sleep etc.. We bring a friendly, personal touch to every interaction, making you feel reassured and ready. Because if something matters to our guests, it matters even more to us.We look forward to your next trip!Sincerely,IHG Social Listening Team
prandelli daniele
Standard Double Room
Stayed in May 2021
Solo travellers
11 review
Posted on Sep 23, 2021
so, so...one night may be enough ....
Response from Property: Dear guest, Thank you for choosing our hotel.We're so sorry that We didn't give you a satisfactory experience.In order to provide a cost-effective stay experience for all guests, we are willing to listen to the suggestions of each guest. If you have any suggestions for the hotel, you can contact us at any time. We will try our best to meet the needs of guests.looking forward to meeting you next time, wish you a good mood every day! Thank you! Sincerely,IHG Social Listening Team
Baililanghua
Standard Double Room
Stayed in May 2024
Couples
7 review
Outstanding
Posted on May 11, 2024
Located in the center of Changzhou, the hotel is surrounded by shopping malls and the Qingguoxiang scenic area, which is very convenient for shopping and dining. The room is clean and sanitary, the service is also warm, and there is free underground parking for driving.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Holiday Inn Express Changzhou Center (Changzhou Qingguoxiang Branch). Our hotel is located in a bustling area in the city center, adjacent to the beautiful Hongmei Park and the thousand-year-old Tianning Temple, and close to the two main city business districts of Lemon Metropolis and South Street. It has a superior geographical location and convenient travel. Thank you very much for your recognition of the location of our hotel. At the same time, we are also very honored that our service and room hygiene can also be praised by you. The safe and reliable environment, warm and comfortable guest rooms, clean and refreshing hygiene, and enthusiastic service are all the characteristics of our hotel. I just hope that you can live comfortably and happily in our hotel. During your stay, you can also enjoy a refreshing bath, quality sleep, high-speed Internet, free Chinese and Western breakfast, self-service laundry, free parking and other services. We will continue to work hard and look forward to your opportunity to stay in our hotel again. I wish you a pleasant journey and a smile on your face! Holiday Inn Express Guest Care Team
Guest User
Standard Double Room
Stayed in May 2024
Family
2 review
Posted on May 2, 2024
I'm really speechless. There are two Holiday Inns, both with the suffix Qingguoxiang. Is it intentional or something? I ended up booking the wrong one. The facilities are so different.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Holiday Inn Express Changzhou Center (Changzhou Qingguo Lane). Xiaozhi deeply apologizes for not meeting your expectations during this stay. As a mid-range select service hotel under the InterContinental Hotels Group, Holiday Inn Express is committed to providing you with a simple and smart travel experience. Refreshing baths, quality sleep, high-speed Internet, free Chinese and Western breakfast, self-service laundry, free parking and other services are the characteristics of our hotel. At the same time, we are also committed to providing you with a safe and reliable environment, warm and comfortable guest rooms, clean and refreshing hygiene, and enthusiastic service, so that you can live comfortably in our hotel. We have also always paid great attention to the maintenance of hardware facilities, and have recently renovated and renovated some facilities. In the future, we will also speed up the pace of updating to bring guests a better and more comfortable stay. I sincerely look forward to having the opportunity to stay in our hotel again, and wish you a pleasant journey and a smile on your face! Holiday Inn Express Guest Care Team
Anonymous User
Standard Double Room
Stayed in Apr 2024
Solo travellers
2 review
Outstanding
Posted on Apr 24, 2024
I came to Changzhou for 5 days and changed other hotels in the middle. Later, I changed back and booked it again. After all, the price-performance ratio here is very high, including breakfast. It is in the city center, with convenient transportation and many food options downstairs. I am very satisfied.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Holiday Inn Express Changzhou Center (Changzhou Qingguo Lane). Xiaozhi feels extremely honored to receive your support and recognition of our hotel. For a long time, we have been committed to providing guests with cost-effective environment and services, and strive to achieve this goal through continuous improvement and optimization. A safe and reliable environment, warm and comfortable guest rooms, clean and refreshing hygiene, and enthusiastic service are the characteristics of our hotel. During your stay, you can also enjoy a refreshing bath, quality sleep, high-speed Internet, free Chinese and Western breakfast, self-service laundry, free parking and other services. In addition, our superior geographical location provides you with convenient travel conditions. We sincerely look forward to having the opportunity to stay in our hotel again, and wish you a pleasant journey and a smile on your face! Holiday Inn Express Guest Care Team
Tianmideruixue
Standard Double Room
Stayed in Apr 2024
Business travellers
11 review
Posted on Apr 12, 2024
Very bad, not worth the price. The first room smelled like sewer. The second time I changed rooms, I got a big lump on my leg. I'm always on business trips, not that delicate! It's really a mess.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Holiday Inn Express Changzhou Center (Changzhou Qingguo Lane). Xiaozhi deeply apologizes for not being able to provide you with a pleasant stay experience this time. We have always attached great importance to the environmental hygiene of the hotel, and we have strictly inspected the environment and cleanliness of the room. At the same time, our hotel also has regular disinfection measures, and the room is also equipped with mosquito repellent, but it still caused you inconvenience. We once again express our sincere apologies to you. We attach great importance to your opinions and feelings. Regarding the issues you have reported, we have already fed back to our management depar**ent. We will definitely strengthen the inspection of guest room hygiene and in-room facilities, and will also strengthen disinfection measures, and strive to create a warm, comfortable, safe and reliable stay environment for every guest. I hope that this stay has not affected your consistent confidence in Xiaozhi. We will work harder and look forward to you having the opportunity to stay in our hotel again. I wish you a pleasant journey and a smile on your face! Holiday Inn Express Guest Care Team
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