Featured Hotels near St Mary＇s Church, Cardiff

The bed was comfy and the shower very good. Unfortunately that’s where the good parts end. Room was ok, carpet not particularly clean and the room was not serviced. When I asked I was told that the beds were not made but towels and tea/coffee were replenished- this had not happened. We were all awoken at 5am with the unbelievable noisy bins being emptied. Food average and for a hotel not badly priced. Breakfast ok but little choice as far as healthy options were concerned.Staff very helpful and friendly on the bar but did not have a clue about drinks. Left white wine out on the counter so it was not cold and at £11 a glass this was not on. The bar was noisy in the evenings with loud music or sport on the screen so not relaxing at all. Overall this is set up for working people where the company pays for the stay so guest generally not too bothered about the quality of the stay. Would not stay again unless I had to on business.

Lauren was amazing - found us a room that we could check into around 7am when our flight was cancelled a couple of hours earlier. Lauren even printed our new boarding passes for us. Lovely staff member. Room was small but fine, no extra pillows were available though. Bathroom shower was lovely - very powerful :) Air con said 18 degrees but I’m not sure it was quite that cool. Location is excellent and great value for money. Again, kudos to Lauren! Remember - no restaurant on site but PLENTY of options on the doorstep!

It was a nice stay. The front desk staff was very helpful and friendly. The parking space was full but he helped us find a parking space. Would definitely stay with them again.

I stayed in hotel indigo on the 5th - 7 th October and my stay was absolutely awful I stayed with my family and we was put into 2 different rooms on completely different floors my room was on 5th floor and my family members was on 1st floor, Each room was absolutely vile, clannishness of the rooms was absolutely disgusting, dust everywhere, my shower and room wasn’t cleaned to the standards it should of been cleaned to as a guest who’s staying. They didn’t empty the bins, they didn’t even clean the sink left all my tooth paste. Anyway back to the clannishness of the room, the head board to the bed was so dusty I could pick it off myself with my fingers and there was little hairs in my shower and first I thought I’d leave it until it got worse and I started to look around the room few days later now I’ve stayed in another hotel and realised actually how bad the cleansing actually is at hotel indigo so now I’ve decided to actually report it, im not one to moan at reception it’s something I’d personally keep to myself but I’ve realised how bad this hotel actually is though I’d leave a little review. I will attach photos that I did take.

Here is a delightful venue for visiting Cardiff. We enjoyed a one night stay in a comfortable, spotlessly clean room followed by a freshly cooked delicious full Welsh breakfast. The owners and their team were friendly and most helpful. Ideally situated within a 10/15 minutes walk to the city through Sophia Gardens yet far enough out to be on a reasonably quiet main road. Plenty of non city centre pubs close by. Perfect venue for the cricket ground. We will return.

We stayed at the Hilton Cardiff for four days at the end of March 2023. We really enjoyed our stay! The people at reception made us feel very welcomed, and couldn’t have been nicer! ALL of the people who work here were extremely friendly and helpful. We wanted to give a special thank you to Mark, the night manager. He was always cheerful - at the beginning AND at the end of his shift in the morning, which is not easy! He even kindly got us a bucket of ice very early one morning when my wife hurt her knee as she was stepping out of bed and the bed rolled away from her. We spoke to Mark about the incident, and hopefully, by now, they have fixed the “rolling coasters with no brakes on the box springs” problem. Mark was so kind and concerned about her fall that he checked on her twice - right after the incident and even the next day, which was the last day of our stay. The breakfast buffet had an excellent variety of hot and cold food offerings and was maintained to perfection by the attentive and efficient staff! The buffet was hosted by Bassam, who was very personable and interesting to talk with. The executive lounge was lovely, with beverages and a few snacks available throughout the day. There is an evening manager’s reception and some savory finger foods were offered each night. Our room had a stunning view of Cardiff Castle and the castle grounds! We would happily return to Hilton Cardiff, and we thank them for making our stay really memorable and pleasant. As a side note, we took the Cardiff Castle Ghost Tour and highly recommend it! It’s great to be able to tour the castle at night, and the two hosts were full of fun facts and historical information about the beautiful and “over the top” decor of the castle!

Stopped at Holiday Inn Cardiff from Friday to Sunday to see the speedway at principality stadium. Hotel was perfect location for us. Easy to park at the hotel which was an added bonus as at other hotels we’ve had to park at NCPs. Rooms were good and spotlessly clean. The air conditioning worked extremely well and was a nice change from the heatwave outside! Hotel was very quiet which was surprising given how busy it was. Had breakfast both mornings, which had a good choice with the buffet being topped up regularly. Despite being an extremely busy weekend we were seated instantly and didn’t have to wait for the buffet top ups. The only thing letting the hotel down and giving a reduction in rating was reception. The receptionists came across very cold and did not display the “true hospitality” which we usually see at IHG hotels. Did not feel welcomed at all. The coldness and abruptness was felt at both check in and check out by different staff.

It looks like an old hotel. The double room booked in the UK is large, the bathroom is large, and the facilities are complete and clean. The location is very good, the castle is just across the street, the shopping center is behind the hotel and the transportation is convenient. It is also very convenient to ask people to walk from the train station for about seven or eight minutes. The only downside is that it is facing the street, it is very noisy to close the window, the window is boring, the air conditioner is a bit noisy in May, the bathroom can't open the window, there is no exhaust fan, it is a bit stuffy, how to drain moisture? Overall it is still satisfactory.

Hairdryer is provided in the shared shower room, and with curtain next to each bed which provides greater conveniency and privacy. While free tea and coffee are provided next to the reception 24/7. However, the lock here is password lock, and the staff would change the password frequently for preventing homeless people, this can be good or not, one hand is providing greater safety, yet, it can also make you being lock outside the hostel (that's what I experienced). And one more thing is that I found bloodstain on the bed sheet. Overall, I would say it's a cost-effective choice

Everything about this booking experience and stay has been amazing. From the initial queries to checking in, the staff were so incredibly helpful. When we checked in, we were upgraded for free to a much larger room which looked amazing. We paid for breakfast for 2 of the mornings we stayed and were treated to a buffet of all of the usual delicious breakfast options you would expect. Quickly served tea with a smile, all of the staff were friendly, polite and helpful. Each time we interacted with any of the staff, they were nothing but kind and informative, absolutely no complaints about them whatsoever! They really made us feel welcome and special every day. We have already decided we will be coming back soon! The room itself was spacious and comfortable. The room was an Executive Room, with complimentary tea and coffee. Plenty of towels and amenities. The king size bed was so soft we almost didn't get out of bed. The hotel itself is so close to the train station that we were happy to walk. It was also close to so many restaurants and shops so we were never too far from anything. The only downsides I would say is that there was a strange red stain on the curtain rail, which I imagine is hard to clean! Out of everything, that was the only issue we ever came across, quite minor and did not impact our stay.