Hotel Blue Star Cancun
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cancun

Hotel Blue Star Cancun

Health Protected
Palenque 102, Cancun, Quintana Roo 77509, Mexico
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With a stay at Hotel Blue Star Cancun, you'll be centrally located in Cancun, within a 5-minute drive of Plaza 28 and Plaza Las Americas. This hotel is 9 mi (14.5 km) from La Isla Shopping Mall and 2.9 mi (4.7 km) from Ultramar Ferry Puerto Juárez.Show More
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hotel overview picture
4/5Very Good·Cleanliness: 4.0
All 38 Reviews
Amenities
Sunbathing AreaOutdoor Swimming PoolPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBarRestaurantLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Cancún International Airport
(18.5km)
Landmarks: Oficinas Xcaret Xel Ha Explore
(780m)
Landmarks: Avenida Tulum
(1.4km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Room
7

Deluxe Room

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Standard Double Room
6

Standard Double Room

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Electric Fan
Towel
Room Details
Check Availability
Superior Double Room
4

Superior Double Room

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Electric Fan
Towel
Room Details
Check Availability

Guest Reviews(38)

4/5
Very Good
Verified Reviews
  • Cleanliness4
  • Amenities4
  • Location4
  • Service4
AI Summary
An AI-summarised snapshot of real guest reviews
Guests praise the friendly and helpful staff who provide exceptional service, including assistance with tours and transportation. The location is safe and convenient, close to restaurants, shops, and avoids the airport area.
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Helpful
Not helpful
Guest User
April 10, 2024
This is a cute hotel near Calle 28. We used a swim day pass which was good for the day and included food and drinks. The staff was very accomodating and we did not have to go to the beach to swim everyday. The food was okay, but the swimming pool is what we enjoyed.
Catherine
January 26, 2024
Everything in Cancun is much more expensive than in the past. This hotel has good rates, but poor cleanliness. When we got into our room we saw hair on the floor. When we left during the day, we asked staff to empty our garbage (they give you one small garbage bin for the whole room and you put your toilet paper in it, too). They didn’t empty our trash. Breakfast is stale cereal, juice, coffee, toast and fruit. We paid extra for chilaquiles which weren’t spicy like they should be. Hair dryer is super hot, I couldn’t use it. Hot water was great, good counter space. You can hear other people in the hotel because there’s glass doors and windows in the hotel room. No fan in the bathroom.
Maria
January 1, 2024
Very courteous staff and went out of their way to help Water went out for the evening and even when on the water smelled. Not acceptable
Angel
June 7, 2023
Very convenient price, good service y and quiet area, there is good options for dinning, parking has options to improve.
Javier
January 19, 2023
The only reason I didn't leave a lower review is because the staff was so friendly. For what they're charging the water pressure and the shower was terrible, The faucet barely worked. The toilet barely flushed it looked nice inside but nothing worked as it should
Iris Cassandra
November 28, 2023
Great staff and good breakfast
Guest User
November 20, 2022
Booked online. When I arrived at the hotel was told I had to pay cash and it was $15 usd higher than the booked amount. Felt like the bait and switch scam to me . In addition no towels in room. Not worth the money not to mention the dishonesty
Lauren
January 2, 2023
Amazing place! Super nice staff & the rooms were 10/10.
Hannah
January 21, 2022
A one night stay before we flew home early… the room was very small, ants all over the one surface a desk… the bed covers had stains… but the bathroom was really nice, updated and clean. The hotel itself is a cute place. Restaurant on site with a small menu…. A few options for local bites walking distance.

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 01:00–12:00

Front desk hours: 24/7

To check-in, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 3 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.

Breakfast
TypeWestern
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 13
With a stay at Hotel Blue Star Cancun, you'll be centrally located in Cancun, within a 5-minute drive of Plaza 28 and Plaza Las Americas. This hotel is 9 mi (14.5 km) from La Isla Shopping Mall and 2.9 mi (4.7 km) from Ultramar Ferry Puerto Juárez.

Don't miss out on recreational opportunities including an outdoor pool and a spa tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary continental breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 14 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

Services & Amenities

Outdoor Swimming Pool
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Hotel Blue Star Cancun?

Prices at Hotel Blue Star Cancun are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Hotel Blue Star Cancun?

The closest airport is Cancún International Airport. It is 18.5km from the hotel and approximately a 27minutes journey by taxi.

What are the check-in and check-out times at Hotel Blue Star Cancun?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Hotel Blue Star Cancun provide airport transfer services?

Yes, Hotel Blue Star Cancun provides airport transfer services.

What amenities and services does Hotel Blue Star Cancun have?

Hotel Blue Star Cancun has the following amenities and services: Outdoor Swimming Pool, Sunbathing Area, Parking.

Does Hotel Blue Star Cancun have a swimming pool?

Yes, Hotel Blue Star Cancun has a pool. Pool type: Outdoor Swimming Pool.

Does Hotel Blue Star Cancun have fitness amenities?

No, Hotel Blue Star Cancun doesn't have fitness amenities.

Does Hotel Blue Star Cancun provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Hotel Blue Star Cancun have non-smoking rooms?

Please view the hotel listing for details.

Does Hotel Blue Star Cancun provide breakfast?

Yes, Hotel Blue Star Cancun provides breakfast.

About This Property

Nearest AirportCancún International Airport
Distance to Airport18.56KM
Average Price FromSGD141
Hotel Star Rating3