Looking for hotels near Cancun Mall? Take inspiration from real travellers.

Recommended Cancun Hotels

Discover our trending hotels close to Cancun Mall

Breakfast

Hotel Blue Star Cancun
4/533 Reviews

Hotel Blue Star Cancun

Cancun|2.9km from Cancun Mall
:) The hotel facilities were good, it had a pool and an open area for breakfast. Room was excellent, it was overly spacious, air con was working perfectly, bathroom was big and comfortable. Location was near downtown area, and staff worked 24/7. One of the staff members, who worked mainly in the evenings, and the manager (of course) caught our eyes. The male staff member I referred to was always smiling, happy to talk to guests, spoke excellent English, and new its business as he was able to provide us with good tips of the city and sort all other queries that we had. :( Shower head was the poorest ever. For those who like to shower, it may not be a good experience as water ran in drops. Spotted a stalactite falling off the ceiling above the toilet in need of repair. Breakfast shouldn't even be a meal on its own in this hotel as options were very limited (and low quality). For example, juices, fruits, and yogurts were difficult to eat (juice did not look good, fruits were of one or two types and seemed rotten, yogurts were a scarce item). Coffee was terrible - worse than tea. I couldn't drink it. Can't they brew coffee from an Arabic grounded source? Come on, it's Latin America! Other than this, you could ask for freshly cooked eggs every morning, but still it needed a bit of refinement (scrambled eggs looked smashed actually, pan looked old and full of dark crusts, and too oily - bad type of oil). One staff lady was not always happy to answer queries, could not give interesting tips about things to do in the city, and seemed unwilling to be available all the time for any issue. I was wondering if giving tips would solve this issue.... Obviously, it's not a place which the wealthiest go to. Also, there is no car park at this hotel. It is so far (40 min bus) from the hotel zone that those people willing to rent a car just can't do it because the hotel does not has space for cars (one needs to park at the sidewalk, which is too risky). If you do not know the rules of public parking, it's hard core.

Show more

Reviews for Cancun Hotels

Searching for hotels near Cancun Mall? Compare room rates and reviews to find your ideal stay.
Hotel HC Internacional
2.9/518 Reviews
Ojo, estas fotos que ponen NO CORRESPONDEN A LO REAL. Positivo: la cercanìa al ADO, que la tv/cable funcionan muy bien al igual que el wifi, que hay agua caliente y el señor que se queda en la madrugada buena onda, nos abrìa siempre que llegàbamos tarde. De ahì en fuera la verdad està muy viejo, sucio, descuidado y deteriorado. Uno entiende que hay precios accesibles pero no por eso vas a ofrecer al cliente un muladar y un servicio de porquerìa. Se ve que al dueño de este lugar lo que menos le preocupa son los clientes pues la habitaciòn en general es un asco. Muy sucio. Entrando a la habitaciòn encontramos una cucaracha muerta. Pensè en pedir cambio de inmediato pero mi esposo me dijo que al entrar oliò mucho a insecticida, asì que lo que hubiera ya se habìa muerto y asì fue. Ni pensar en dormir abajo de las cobijas pues las sàbanas rotas, viejas y se veìan asquerosas. Lo mismo con el lavabo (asqueroso es poco) y la bañera ni se diga, se sentìa pegajosa de lo sucia que estaba (me arrepentì de no llevar chanclas). Paredes sucias, almohadas puerquìsimas, la cortina de la bañera con muchìsimos puntos *****s por la humedad, la làmpara del baño rota, poca luz pues solo hay una ventanita chiquita... El joven que nos atendiò pues X, muy exigentito para el mugrero que es. La chica del aseo se pone a cantar las del Buki a las 10am asì que si te desvelas obvio te despierta (ademàs nosotros que lo alucinamos, tantito peor); y yo no se què limpia o què cambia porque la verdad todo està horrible. En la vida me vuelvo a quedar aquì.
Hotel Santa Maria
3.8/542 Reviews
The hotel was very clean and the staff were also very nice. I am very happy 
Hotel Tankah Cancun
3.3/516 Reviews
A bit dingy. Cheap but not worth it. The hotel is near Mercado 28 a good souvenir and local food complex. That is a positive. When I arrived late it took a while to wake up the recepcionist. The front gate was locked with chain and padlock ! Not very good value.
Hotel Avenida Cancun
3.9/572 Reviews
The airport is OK, the environment is OK.
Hotel Chi Ibal Hu Cancun
1.5/575 Reviews
NO HOSPITAL HERE, we booked for 2 nights in August 2022 considering it was a too modest hotel but “comfortable” only to get to sleep, when we arrived at the hotel we paid and delivered us a room in the worst conditions, totally different from the photos shown on the booking pages, but truly a ASSVEROSITY, all dirty, full of hair, soaps and towels used, the bathroom was shameful, the super door plate is unsafe... of course we abandoned the The hotel is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very
Hotel Suites la Roca
3.1/56 Reviews
The gate is hard to find and the front desk is in the garage.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.