I am writing this review of the Fergus Bermudas hotel to say a huge thank you to all involved for giving us a wonderful holiday to celebrate our 43rd Wedding Anniversary at your fantastic hotel. On arrival at reception we were greeted by Sandra who gave us a very warm welcome. Due to a very early morning flight from Bristol, Sandra explained that our room was not yet ready, but it was a priority and we would be allocated it very quickly. I had fully expected this so was not at all worried. Sandra fully checked us in and explained the layout of the hotel and all of the facilities we could use. After storing our luggage in a secure area myself and my wife then sat in the lovely pool area next to the pool bar with a drink of refreshing cold orange juice provided by a very friendly chap behind the bar. It was at this point that we already knew that we had chosen the perfect hotel for our stay. After only 45 minutes we were allocated room 308. This was on the third floor and had beautiful views of the hotel pool and gardens and unobstructed views of the hills and lovely scenery to the right of the hotel. The room was spacious and spotlessly clean. We were more than happy with it. One minor thing I did notice was that there was no kettle and tea & coffee making facilities, which I had been expecting. When I enquired about this at reception Sandra explained that this was provided on a request basis as not all guests would use the facility. A very logical reason I thought. Sandra then organised the kettle and required items to be delivered to the room very quickly. Throughout the week the room was cleaned and tidied each day by very happy and smiling cleaning staff, who were always very friendly and would always ask to make sure everything was ok and that we had everything. When we are on holiday, we do not spend a great deal of time in the room as we are out and about sightseeing or socialising, but it was always a pleasure to come back to the room to relax, especially sitting on the balcony. It was our little “home from home” for the next seven days. After we had unpacked and refreshed ourselves we then went for a walk in the local area and then had a drink in the hotel bar. We then returned to the room to get ready for an evening out. At about 7pm there was a knock on the door. On opening it I was greeted by “Janet” who was holding an ice bucket, 2 glasses and a bottle of champagne with a lovely card to celebrate our wedding anniversary. We were absolutely delighted and Janet was wonderful in congratulating us and taking a lovely picture of us to treasure the moment forever. I also believe that it was Sandra who had arranged this lovely surprise, so a huge thank you to Sandra and Janet for making us so happy on our first night. After a lovely first night, the next morning we attended breakfast. The dining area was large and spacious and a fantastic offering of various breakfast delights were available. It was all very well presented and cooked