Verified traveler
September 17, 2023
First this hotel is NO WAY 4/5 Star. It’s very Outdated.
We booked 2 Executives rooms and on arrival, rooms were not ready. Reception advisors were blaming last night event.
My query was can understands Hotel was busy last night, checkout time was 12 and we reached at the hotel at 1800, so why rooms are not still ready so it was a lie.
They did not even bothered to offer us a welcome drink which was even part of our booking.
During my stay I have requested 4 times that small fridges in the rooms are not working but until we left the hotel, no one visited to fix the issue and it was very disappointing and was not expected that sort of behaviour.