Hotels near Church of the Blessed Virgin Mary in Zeitoun, The New Church, Cairo

自埃及發生革命以來,這裏的遊客銳減,所以酒店業在苦苦掙扎(婚禮、訂婚、聚會等),所以開羅的大酒店幾乎晚上都會有些聚會噪音。不過酒店有不同朝向的房間,遠離噪音,如果晚上有噪音的話,可以將東西都放在一間房間,而去另一間房睡覺-問題解決得很好,而且客服很好。我對飲食有特殊要求,他們也解決得很好,跟酒店每間餐廳的大廚說明,所以可以給我們準備合適的食物。管理層隨時確保我們住得愉快,如果有任何小問題,他們會儘力想辦法解決。這點很重要,因為世界上沒什麼是完美的,如果酒店能做到這樣盡心盡責,那麼就已經很稱職了,這裏就是開羅一家這麼傑出的酒店。之前我們經常住Sofitel El Gezirah酒店,不過革命之後就變了,所以第一次來Fairmont體驗就這麼棒。我們在英國預訂阿爾法房間,房費很便宜,而且酒店的一切設施都非常好,絲毫不覺得任何方面價錢太貴。離開之前我們還申請成為Fairmont總統俱樂部會員,住宿期間可以享受免費WIFI,可以免費使用電腦,所以我強烈建議你也這麼做,否則的話WIFI費用很貴。退房之後到機場以後,我們發現落了一樣東西在酒店,值班經理(Mahmoud Abd El Aziz)馬上拍了一名司機快速地將東西送到機場給我們-這樣的服務真是棒。他們甚至沒向我們收費(當然我們給司機小費了),但是這樣絲毫不索取的服務態度真是令我們感動,尤其在埃及索取小費成風。酒店員工從來不會讓我們覺得不舒服,這跟其它五星級酒店很不同,那裡員工服務都是要求小費的。很多員工都很優秀,儘管我們記不清他們所有人的名字(我們應該寫下來),不過我們記得在天空泳池的一名員工,Emad Girgis(我覺得他應該是領班)在客服方面真的非常出色,讓我們感覺很受歡迎,滿足我們所有要求-他絕對無可挑剔。雖然治安很嚴,但這是個優點。我唯一的小不滿是SPA,任何服務都需要提前24小時預訂,不能在早上興之所至地過去做個服務。(那裡一共衹有3名理療師,儘管SPA很大很漂亮)。不過如果你一切都安排得很有條理的話,至少提前一天預訂,應該沒有任何問題。總之,住得很愉快,這家酒店經營非常好。這裏的客服也沒得說。在酒店可以坐打表的出租車,所以價錢也不貴,不過司機有時候可能會繞圈)我們第一天就發現了,計程器上顯示的距離比酒店告訴我們的多了一倍,而且回程時坐的另一輛出租車便宜很多)。所以我們跟願意出酒店之後在街邊攔一輛出租車,商量好價錢,這樣就能在最短的時間內到我們想去的地方。如果頭兩三輛出租車要價很高的話,也別灰心,出租車太多了,一定會等到價錢合理的出租車的。

What an amazing and luxurious hotel it is. We enjoyed our one week stay and had one of the best experiences ever in Cairo. It all started with meeting Nabil the doorman with his beautiful smile and then with Yousef at the reception desk who helped us with our check in. Mostafa and Arafa from the house keeping, made our stay amazing with paying attention to details with their beautiful smile and attitude. Also Ibrahim as well made it a pleasant experience. To top it up Hashem the house keeping supervisor also made sure our needs are met and everything is to our liking. Abdullah El Sayed, ohhh ohhh what an amazing guy he is. Every morning made sure we are taken care off from our coffee, juices to making sure I have my specialty Egyptian breakfast made up to my likings. Fresh Iskandarani fool, taameya and to top it up feeteer meshaltet with 3assal. WOWWWW. Abdullah made sure to remember my type of coffee without asking (decaf coffee). Also Amr did an amazing job taking care of us when Abdullah is serving other tables. Sayed Farouk the lounge supervisor also made sure to receive our feedback with a great attitude and smile and we really enjoyed our conversation with him. Ayman, with his amazing smile and shisha, always made sure we are hooked the whole evening and with our couple visits to the restaurant. The pool team were unbelievable from Mohamad to Ayman with all the time amazing smile to Sameh at the aqua restaurant. These guys made our stay at the pool so great with paying attention to everything we need. The spa team were also amazing from Lobna to captain Hassan. The service was more than we asked for. Sameh Mahrous, what an amazing person he is with his beautiful smile and great talk we had. He is always there every afternoon at the lobby taking care of the customers and their needs. To top it up, we also received a follow up phone call from the hotel after 2 days to make sure we were satisfied with our stay. The Nile Ritz-Carlton Cairo is an amazing hotel with top notch service. Keep it up team and I hope to see you all again very soon.

Facilities: The facilities are really too old. The toilets at this price are leaking... and it is inconvenient to take a shower standing in the bathtub! The toiletries provided are too limited... Hygiene: Why didn't I encounter any obvious problems? Environment: The environment is not bad. There are staff and working dogs at the door to check the trunk and the entire vehicle, which makes you feel safe. The terrace with a view of the Nile downstairs is beautiful. Service: The service is a bit indifferent. The staff in the lobby don't take the initiative to greet, and the room service is slow to deliver things. If you need it urgently, you might as well go out and buy it yourself... There are welcome fruits, which is okay.

WOW WOW WOW, is all I can say about this hotel, I loved my whole experience, check in is 24 hours and we arrived at 4:30am and was greeted by happy staff who were very welcoming. The pool is warm and open 24/7 it’s on the roof where there is a manned restaurant which is also 24/7 and the staff couldn’t have made us feel more welcome. We watched the pyramids at sunrise from the rooftop bar, the photos of the view don’t do it justice. Towels are provided at the pool. Also Hassan provides a great Massage by the pool. It was my sons 30th birthday and all the staff knew and stopped him to wish him a great day. They even made a massive cake and all the staff came and sang happy birthday. Everyone made sure our every wim was catered for. The rooms where massive and exceptionally clean. Its also close to a selection of shops and supermarkets. I honestly don’t have a bad thing to say about this hotel. I can’t wait to go back in January.

It was fabulous experience to stay here with beautiful view & fast internet m. They have a huge window to enjoy pyramid of you that was absolutely gorgeous and priceless. Rumour is a huge and clean. All staff were really friendly & trying to help. 24 hour convenience store is right next-door so I didn’t feel any inconvenience Not the mini restaurant nearby but very quiet and relaxed atmosphere Still breakfast has magnificent view to the pyramid 

It is a recently built hotel, and payment is made at the time of stay. The view is the best, and the hotel itself is very clean. It's all completely new. It is located right next to the ticket office to enter the Giza Pyramids. Many Koreans don't seem to know, but you can take pictures of the three pyramids and the Sphinx at the same time. Breakfast is not a buffet, but is simply eaten on the terrace. The room is clean, but the view from the room is closed. However, for this price, this level of cleanliness and view is quite reasonable.

One of the highlights of my visit was the traditional Egyptian breakfast served each morning. The spread was a feast for the senses, with a variety of freshly prepared dishes that showcased the rich flavors of Egyptian cuisine. From fluffy falafel and creamy hummus to freshly baked bread and flavorful shakshuka, every bite was a delight. The breakfast not only provided a hearty start to the day but also offered a genuine taste of local culture. The hotel's location is perfect for exploring the pyramids, and the staff were always ready to assist with any inquiries or arrangements. Their warm hospitality and dedication to guest satisfaction were evident in every interaction, making me feel welcome and valued throughout my stay. After a day of exploring, returning to the comfort of my spotless room and indulging in the exquisite breakfast the next morning was the perfect way to experience the magic of Egypt.

This Hyatt is the worst Hyatt I have ever stayed at. The hardware facilities are still good because it is newly built. Compared with five-star service and management, there is still a lot of room for improvement. The most intolerable thing is that the room provided to me was not a normal room. It's a room in a suite. The soundproofing is very poor, and there is only one door between us and the guests next to us. The sounds of their conversation and exchanges at night could be heard clearly. I only slept for two hours the day I stayed, it was too noisy! Look at the extra bed they arranged! Blankets and jackets are provided. You want to use it, hum! You have to put it in yourself. After negotiating with Ctrip, the quilt was delivered late at night. It was just a quilt. The quilt was a quilt and the jacket was a jacket. If you want to use it, you have to do it yourself. After showering, there would be so much water spilling out that I almost slipped! Because it is not a standard room, the shower they provide allows guests to take a shower in the bathtub, and the water flows outside to the floor. I have to praise Ctrip's service here. It's really good. If there are any problems, they can actively negotiate and resolve them. I have used Booking and agoda when traveling abroad before. But when encountering problems, Ctrip is the one who can seriously solve them. There are many varieties of breakfast, but it doesn't feel delicious. There is a Starbucks in the hotel, but I feel that the taste is better than that in China. The waiter at the front desk is really not very patient with Chinese people. I speak Arabic English with a strong accent and very fast.

Five-star hotel 🏨, the service attitude is very good, the environmental facilities are not bad, the sleeping is comfortable and quiet, and the food is not expensive