Hotels with Airport pickup service in Cairns North

When I got there the room smelt of mould. I was told that was the smell of the cleaning products, but I am not stupid so I insisted they change the room. They did, but it was infested with ants. They were in the sink area, on the counter, in the bathroom, and around the toilet bowl. They even got into the wardrobe. I spoke to reception about it and all I got was a ”there is nothing we can do for you”. They sent someone after 2 days (as I had to wait since it was Sunday as if I hadn't paid for the weekend!) and he also said there was nothing he could do. I complained to booking.com and they told them they had upgraded me - BIG FAT LIE. Very quick to send me messages to leave reviews (here you have it!) but not to resolve issues. There was also an electrical fault that destroyed two expensive universal adapters. The hotel did nothing to compensate for this. Again ”there is nothing we can do for you” is what I got. I lost a day's pay as I could not work without a power supply, had to purchase new adapters the following day, and all they could say is ”there is nothing we can do for you”. What kind of hotel doesn't have adapters? The AC unit was exposed, the door was tricky to lock/unlock (the receptionist had to show me how to lock the door), and there is no one available at night in case something goes wrong. Lastly, the listing says daily cleaning but this is not true. You are only allowed to ask for it once in the middle of your stay and you need to request this. I did and she barely cleaned anything, just a quick vacuum and change of sheets and some towels (not all). My sincere advice as a world traveller: STAY AWAY FROM HOTEL TROPIQ. Their customer service is ZERO. Quick to take credit card details but then refuse to take responsibility for anything that goes wrong within the service. You just have to accept a ”there is nothing we can do for you”. This is the worst hotel I have ever stayed at and I wouldn't even recommend it to my worst enemy!

Pleasant motel with nice extra touches. Comfortable beds with cotton sheets and throws if needed. Efficient aircon and plenty of space in the apartment. Kitchenette was very useful and there are excellent takeaways nearby. I expect the parking can be tight, but we didn’t have a car so not an issue for us. We used the pool, which was a reasonable size, very clean and comfortable temperature. Very clean apartment, kitchenette had been refurbished more recently than the bathroom which was looking a little tired, but plenty of hot water and pressure was good. Wifi was excellent and staff efficient and helpful. We arrived early from the airport and they stored our bags until check in time. We found it good value for money.

Everything was as advertised or better, and I was happy with the price. The desk was staffed for somewhat longer than I'd initially expected, which was a relief. I arrived early, and while my room wasn't ready they quickly switched me another room, which was great. Reception and other staff were friendly; I was very happy with the room only being serviced on request. Air conditioning worked well; beds were fine; shower dripped a little (but not bothersome). Bathroom was basic but functional. I was attending an event at the convention centre, which was a stiff 20min walk away; I'm probably not the target audience, but it worked for me. I'd certainly stay again at the price.

The photos provided by the operators are extremely deceptive. The accomodation is old and run down. The shower tiles were painted at some stage, and it is now peeling off both the floor and the walls. The “updated” vanity basin and tap are poorly sizes and you are unable to fully wash your face due to the shape and size of the basin with a shorter necked faucet . There is no complete enclosure for water in the shower resulting in you flooding the bathroom each time you shower- we ended up using the common showers in the passageway to attempt keep our room dry. The toilet paper is only single ply so bring your own if you decide to stay here !! Our towels and sheets had stains on them and the pillows are flat and lumpy. I wouldn’t swim in the pool unless you’ve had your latest tetanus shots. We were followed back to the accommodation by a slightly hostile homeless person one night which was slightly unnerving for our teenage daughters. The nicest part of this accommodation is the outdoor BBQ area. The breakfast provided smelt ok, but we decided to eat at the cafe at the marina each day as we were heading out to the reef and islands anyways. We decided to stay here and save money as generally we are out during the day and only need a comfortable bed and a clean shower- next time we will be going back to our regular accommodation closer to the Esplanade. I

Don’t stay here if you want peace and quiet! This place is on the corner of the main highway and another busy street, which is frequently used for Ambulance transfers to the hospitals nearby! The Oasis is, also, in a direct flight path, on calm days, for planes landing at Cairns airport. Noise can also radiate, into the rooms, from groups of travelers and their children yelling from the pool and BBQ area, as was the case on a couple of evenings and into the nights, during our week’s stay! Although the above has been mentioned in this review, the noise didn’t bother hubby and I as much as the state of unit 17 did! If other 2-bedroom apartments, in the complex, are as run down, as this one, with disgustingly dirty curtains, uncomfortable beds, uncomfortable peeling away lounges, (they definitely need to be replaced), fold up cheap ‘Bunnings like’ metal chairs, for sitting at the dining table, and a gas stove that has to be lit with matches, then again, don’t choose the Oasis for your vacation, in Cairns. The room, which didn’t have a lot of natural light, needs renovation. The pool area could do with some upgrading, as well. The concrete throughout the pool area has many cracks in it and the coating on the pool steps is lifting! The Manager/Caretaker was friendly and very accommodating. We were originally allocated, through our booking, a 2nd floor 2-bedroom unit, to be accessed by stairs. At our request, in kindness to our knees, he offered us the ground floor, No 17, which had just come up for holiday rental. He did admit he wasn’t sure as to what state it had been left! Even so, it would have been expected that some inspection, on the vacated resident’s departure, would have been done before offering it to holiday renters! Smoking is allowed outside each unit. Sadly, the smoke, from smokers, can drift into other units, whose sliding front doors may be open for fresh air! As well as the above, the free Wi-Fi is useless! This is another negative for the Oasis, with dropouts all the time, and at other times no service at all! For a better and faster service, you need to HOTSPOT your phones! You certainly can’t rely on the Oasis for your free internet! When we came back to Cairns, to visit our family, located around the area, we will definitely choose elsewhere! Once bitten, twice shy!

This is definitely a place that is orientated more towards families rather than couples. What was good was the friendly staff throughout the resort, the food and beverage service and the convenient underground parking. Stayed in a deluxe king room on the fifth floor overlooking Cairns city which appears to have been recently upgraded. Room smelt damp on entry and after the first shower it was evident why. It is hard to believe that someone designed the shower so that water flowed directly onto the floor and out into the living area even when you had the least amount of water flow possible. Wee bit of a design flaw I would suggest. Also, when booking a King size bed it would be a good idea to ask guests if they want a second bed in the room along with connecting rooms. I personally have no wish to have connecting rooms unless I am staying as a family. This door along with the front door were not particularly well sealed and you could here plenty of noise from outside and next door. The balcony is marketed as being intimate in yet has one chair and being a connecting room has nothing between you and your neighbours balcony. Hardly intimate. Based on the reviews I am sure this place is perfect for families however, there are better choices for couples elsewhere in Cairns.

My wife and I stayed at Cairns Holiday park for one week in an ensuite site. While the sites are drive through they are not long enough to stay hitched. Also, the roads are narrow making parking a bit difficult. It took a bit of manoeuvring to get out as well, luckily there was no-one in the site in front, so we managed to drive through. The park is in a great location within easy drive to everything in Cairns, although not much is in walking distance. The ensuite was in reasonably good condition, but what made it special was that it was 'refreshed' half way through our stay. We do not use ensuite sites a lot, but this was the first time we had an ensuite cleaned and toilet paper, towels and soap replaced - we really appreciated that extra touch. There is a bit of road noise, but it did not disturb us a great deal. Also, it is not far off the flight path for Cairns Airport, but again we did not find it a problem. There were no overnight flights so it did not disturb our sleep. The staff were friendly and helpful. Overall, this was a very good caravan park, probably a good choice to stay in Cairns.

For the price this place offers everything you need. The pool and kitchen area are appealing and a feature of the hotel. The secure car parking is great. The room itself has all the basics and a few extras like hair dryer and ironing board. The hot water and shower are excellent. The reception staff are friendly and helpful. Should you like a walk, the hotel is around a 30 to 40 minute walk to the foreshore lagoon area. Set in a generally quiet area with a few nearby shops and food outlets.

wir kamen gegen 9:30 in dem Hotel an. leider gab es nichts mehr zu essen und auch das gebuchte Zimmer machte einen renovierungsbedüftigen Eindruck. Nachdem wir am anderen Tag von einer anstrengenden Tour zurückkamen, mussten wir leider feststellen das hier kein Housekeeping stattgefunden hat. Alles sah aus wie morgens verlassen. Diskussion mit Desk brachten nur neue Handtücher und sonst nix. Tischlampen verrostet und old fashion zimmer. Internetauftritt verspricht mehr als wirklich da ist. Für eine Übernachtung gut und dann am besten andres Hotel

Nice large clean room, plenty of tea, coffee etc. provided. Staff very helpful and nothing was too much trouble. Raintrees Shopping centre across the road where busses leave for the city every few minutes, there was even a covered waiting area just outside the resort for tour pick ups. I definitely recommend Palm Royale.