Hotels near Plaza Serrano, Buenos Aires

This hotel is one of the most luxurious in BA and is located in a golden location. You can walk to the cemetery, and Hermes is across the road. The whole is indeed a palace style, very retro and beautiful, and the hotel that I live in NYC is much better. The service is quite satisfactory, and I can say that it is the service that this price hotel should have. Stayed here for a total of five nights, first-time arrival and imminent departure, bearing too many memories for me 🥺Will be back for sure

Stayed here one night pre-Antartic cruise and it was organised by the cruise company. The rooms look dated and some of the fittings, particularly in the bathroom needs replacing since they were broken. For the price point, it was disappointing if I had paid myself. Staff were friendly at check in and check out. Personally I would choose a different hotel unless you need to be in recoleta specifically

This hotel is located in the Theater District — it is in close walking distance of El Teatro Colon, the Obleisk, other theaters, many shops and restraunts. The breakfast was very good — especially the omeletts — ask the head waiter before you take your table. They have good coffee, a variety of warm items, breads, cold-cuts, juices, cold drinks, try their croissants, fruits, etc. Very helpful staff who speak Spanish, English and Portuguese. The pool was closed for the season — that was sad for our tour group. We were there in mid-April and we had several warm days and it would have been nice if we could have used the pool. The small gym was open though. The outside sitting area at the back of the hotel was pleasant. We used the safe in the room, the beds were comfortable enough, there was in-room coffee & tea. I highly recommend that when the hotel is re-furnished again, that they aim at pleasing and catering to the guests and to make the guest rooms and common sitting areas more comfortable for us — everything should be refurnished so the guests are served — it seems like the decorator aimed at pleasing other decorators and not at pleasing the actual users of the furniture. It was almost impossible to get out of the sofas, the black interiors were not pleasant, the closest with the safe was not really correctly designed to put clothes in. Our group was there for 8 nights and there were no smaller shelves to put clothes in — my clothes were always just in a pile in the large shelves. The other closet was fine. Look at the picture of the shower I have published here — very stange — I blame the interior decorator for this! The TV did NOT have any English-language channels. One news channel in English would have been helpful. There was a hair dryer, hand soap, shampoo/body wash and conditioner provided. The towels were fine. They had enjoyable art work throughout the hotel. We used a meeting room several times during our stay on the second floor that suited our needs well. Make sure you get a room on the back side of the hotel — it is quiter back there. I would return to this hotel the next time I come to Buenos Aires. The price is reasonable.

The NH BA Tango is located right in front of Obelisco and Ave of 9th Julio. We stayed at NH BA Tango for 3 nights because of its strategic location. We booked a junior suite room, and the room was very clean, spacious, comfortable, and quiet. The breakfast was served at a clean and nice restaurant on the 3rd floor. There were varieties of croissants and pastries, ham, cheese, scrambled eggs, salted vegetables, fruits and juices. Tango Portenno and Theatre Colon just located next to the hotel. Floriade Street and Ave Corrientes just minutes away from the hotel. AEP airport is about 20 minutes drive from the hotel. We will certainly stay at NH BA Tango if visit Buenos Aires again.

We were very excited to stay at Hotel Casa Lucia, but unfortunately, the experience wasn’t even close to 5 stars. At check-in, there was zero recognition of Hilton Diamond status and no mention of any benefits or breakfast. We had received an email prior to arrival and had sent our requests for a spa appointment. No mention of this either. I had to bring all of this up and then the lady had to call to see if anything had been confirmed. Then I had to get clarification on Diamond benefits (still unsure what exactly they are). When we got to our room (601), it was like we entered a refrigerator. The AC was set to 10 degrees C if you can believe it. The room was tiny, with a small window facing the windows and balconies of another not-so-nice building. Not the view of Buenos Aires we were hoping for. All of that aside, the condition of the room was atrocious. The carpet was stained all throughout the entryway and next to the bed, and there were scuff marks on the walls. The bathroom had the smallest shower I’d ever seen, with one of those plastic white trays for a floor. When showering, water would spray out of a large open gap by the glass door and soak the bathroom floor. The shower gel, shampoo, and conditioner were in large plastic bottles that were crumpled and disheveled because they didn’t include the pumps and previous guests had squeezed the hell out of the bottles already. Room 601 was also right next to the cleaning closet where workers would go in and out all day, chatting and slamming the door. Lastly, when I tried calling down to the front desk to mention these issues, on the 1st try I was on hold for 5 minutes and then was hung up on. The 2nd and 3rd tries they just put me on hold and never picked up. Finally on the 4th try someone picked up. After going through these issues, the person just told me a manager would call me back. No one ever called back. Sadly, not surprising at all. This is a 3 star motel (if that) masquerading as a 5 star hotel. It’s a shame because the lobby/bar area is really beautiful. Service is embarrassing, and don’t even count on any additional effort or a slightly better room if you have Hilton status. Do yourself a favor and book the Four Seasons or Park Hyatt. At the prices Casa Lucia is charging (even when using points), it’s just highway robbery.

The rooms are very spacious and the staff were extremely helpful. The old totally situated in a central location and easy access to all the various sites. The staff were extremely helpful with any problems we had and were also willing to provide us directions and information to local tourist sites

There are not many types of breakfast but it is very delicious. The location of the hotel is very suitable for strolling around. The restaurant downstairs is authentic. This hotel is very close to the beach and it takes up to 25 minutes' walk to the famous attractions.

In the city center, the location is particularly good, there are many attractions nearby, you can walk. The room is also very characteristic, the view is good and clean. Service is in place, it is a very good experience!

The location of the hotel is very good, the room is big enough and the equipment is good. But the service was rather stiff. We booked a room on the Nansen cruise ship for the next day. Two guests shared a room, but they were given a double bed room. Two strangers couldn't sleep there. After long negotiations, we still couldn't resolve the issue, so we ended up patching up a quilt and sleeping on the sofa! In addition, the team arrived at the hotel after one o'clock in the evening, and they had to queue up at the front desk to check in one by one. They could not prepare their room cards in advance and check in directly! We stayed at the Sofitel Hotel on our return trip from the Antarctic cruise. When we arrived at the front desk, our key cards were all ready, which was very convenient!

This is wonderful affordable hotel. And the reception staff - amazing! Cultured, polite and so kind. The very chique shopping mall is also a delight. Reception staff could not have been more gracious and helpful. I will definitely return.