Mercure Budapest Korona Reviews

Response from Property: Thank you very much for staying with us. We are pleased that you enjoyed our breakfast and appreciated our convenient location for sightseeing. We apologize for the inconvenience regarding the toothbrushes, and we appreciate your understanding that we can provide them at the front desk. Adam Gabor, Front Office & Reservations Manager

Response from Property: Dear Janet,Thank you for sharing your feedback regarding the check-in time. We understand that waiting until 3:00 PM can be inconvenient. If there are rooms available, we are usually flexible. We appreciate your understanding of our policies and hope you enjoyed your stay with us.Adam GaborFront Office & Reservation Manager

Response from Property: 尊敬的客人，感謝您對我們酒店的正面評價。我們很高興您喜歡我們的清潔衛生和豐富的早餐選擇，也很高興我們的地理位置能夠便利您的出行。祝好，亞當·加博前台及預訂經理

Response from Property: Dear Guest,Thank you for sharing your positive experience at Mercure Budapest Korona Hotel. We are delighted to hear that our convenient location and reasonable pricing contributed to your stay. It is wonderful to know that you found your room comfortable and enjoyed the variety offered at breakfast, especially the goulash. Your feedback is greatly appreciated, and we hope to welcome you back in the future.Adam Gabor Front Office & Reservation Manager

Response from Property: 尊敬的客人，感謝您對我們酒店的積極評價。我們非常高興您喜歡便捷的交通、豐富的早餐以及周邊的餐飲和購物選擇。期待您的再次光臨。亞當·加博爾前台與預訂經理

Response from Property: Dear Guest,Thank you for sharing your feedback regarding your recent stay with us. I regret to learn that your experience did not meet your expectations, particularly concerning the level of service provided by our front desk team. We strive to ensure that all guests feel welcomed and valued, and your comments will be taken into consideration for future training.I understand your concerns regarding the gym facilities and the registration process. While we partner with a nearby gym to offer our guests the opportunity to maintain their fitness routines, we appreciate your feedback on the accessibility of these services. Regarding the room size and breakfast options, we continuously evaluate our offerings to better meet the needs of our guests. Your insights are invaluable in this process.Thank you once again for your review, and I hope you may reconsider staying with us in the future.Adam GaborFront Office & Reservation Manager

Response from Property: Dear Guest,Thank you for your feedback. I regret to hear that your experience did not meet your expectations, particularly regarding cleanliness and breakfast quality. We appreciate your kind words about our staff, and I will ensure your comments are shared with the relevant departments for consideration.Adam GaborFront Office & Reservation Manager

Response from Property: 尊敬的客人您好，非常感謝您分享此次入住體驗，也感謝您對酒店環境和服務態度的肯定，我們非常高興能為您的旅程帶來愉快的體驗。關於提前辦理入住的建議，我們十分理解您的需求。在房間條件允許的情況下，我們一定會盡力為客人安排提早入住，未來也會持續優化相關流程，為大家提供更靈活、更貼心的服務。同時也很高興行李寄存服務能為您帶來幫助。期待在您下次出行時再次為您服務！祝您一切順利。

Response from Property: Dear Zany,Thank you for your kind words regarding your stay. We are delighted to hear that you enjoyed our breakfast and found our team to be friendly. Your satisfaction is our priority, and we hope to welcome you back soon.Best regards,Adam GaborFront Office & Reservation Manager

Response from Property: Dear Saappy,Thank you for your kind words regarding our location. We are pleased to hear that you enjoyed the convenience of being close to attractions, shopping, and dining options. Your satisfaction is important to us, and we look forward to welcoming you back in the future.Adam GaborFront Office & Reservation Manager

Response from Property: Dear DiveNomad,Thank you for your feedback regarding your recent stay. We appreciate your positive comments on our location and room cleanliness. We appreciate you taking the time to share your feedback. Our team is committed to providing the best possible experience.Adam GaborFront Office & Reservation Manager

Response from Property: 尊敬的客人，感謝您對我們酒店位置的認可。我們很高興得知您在附近找到許多餐飲選擇。期待您再次光臨，享受更多的美好體驗。亞當·加博爾前台與預訂經理

Response from Property: Dear XuanWan,Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you found our staff to be friendly and helpful, and that you enjoyed the breakfast selection and our convenient location.However, we regret that your room did not meet expectations, particularly concerning the condition of the amenities and air conditioning. Your comments about the empty toiletries and air conditioning will be noted for review. We strive to provide a comfortable environment for all our guests and appreciate your insights.Warm regards,Adam GaborFront Office & Reservation Manager