Radisson Collection Hotel, Old Mill Belgrade Reviews

Response from Property: Dear sanjavrabec, Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you found our staff polite and helpful and that you enjoyed the spaciousness of our rooms. It's also great to know that our breakfast selection met your expectations. We understand that reaching the city center may require a taxi, and we hope that our location also offered you some peace and quiet away from the hustle and bustle. Should you visit us again, our team would be happy to assist you with transportation tips or recommendations to make your experience even more seamless. We look forward to welcoming you back in the future! Best regards, Marko Isakovic General Manager Radisson Collection Hotel, Old Mill Belgrade

Response from Property: Dear alexmircea21, Thank you for your wonderful review! We are thrilled to hear that you enjoyed your stay with us during the IronMan competition. Our team strives to provide excellent service, and we are delighted that you found them friendly and accommodating. it is great to know that you had a comfortable sleep, as we understand how important that is fr your competition. We hope to welcome you back in the future! Sincerely, Marko Isakovic General Manager Radisson Collection Hotel, Old Mill Belgrade

Response from Property: Dear valdareke07, Thank you for sharing your feedback with us. We’re delighted to hear that you had a good stay overall. Regarding the transport to the historical part of the city, we appreciate your suggestion and will certainly consider it as we continually strive to improve our guest experience. We hope to welcome you back in the future and provide an even more enjoyable stay. Sincerely, Marko Isakovic General Manager Radisson Collection Hotel, Old Mill Belgrade

Response from Property: Dear Mrs. Yaltonskaya, Thank you for taking the time to share your experience, and I sincerely apologize for the issues you encountered during your stay. We strive to meet the high standards expected from the Radisson brand, and it’s clear we fell short during your visit. I understand how frustrating the situation with the Wi-Fi must have been, and I am truly sorry that despite our team’s efforts, we were unable to resolve it in a timely manner. I also apologize for the inconvenience regarding the cups in your room and the breakfast offerings not meeting your expectations. We appreciate your feedback and will work with our housekeeping and food & beverage teams to ensure these areas are improved. Your comments will be taken very seriously, and we are committed to addressing the concerns you've raised. We value your loyalty to Radisson brand and hope you'll consider staying with us again, so we can deliver the experience you rightfully expect. Sincerely, Marko Isakovic General Manager Radisson Collection Hotel, Old Mill Belgrade

Response from Property: Dear 520ilijas, Thank you so much for your wonderful review! We are thrilled to hear that you had a perfect stay and that our team was able to assist you with everything from parking to our sauna and massage services. It’s fantastic to know that you found your room clean and pleasant, and that our network met your work needs. We truly appreciate your feedback and are delighted that you rated your experience a 5/5. We hope to welcome you back soon for another enjoyable stay! Warm regards, Marko Isakovic General Manager Radisson Collection Hotel, Old Mill Belgrade