Holiday Inn Brussels - Schuman Reviews
Holiday Inn Brussels - Schuman
Rue Breydel 20/24, Brussels, BelgiumView Hotel Details
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1 night
Holiday Inn Brussels - Schuman Guest Reviews
4.3/5
Very Good
78 Reviews
Verified reviewsLocation4.3
Amenities4.2
Service4.3
Cleanliness4.3
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All Reviews(78)
Positive reviews(71)
Reviews with photos/video(4)
Negative reviews(7)
Guest User
Stayed in Feb 2023
Friends
14 Reviews
Outstanding
Posted on Mar 8, 2023
Very nice and friendly staff. The bathroom need some renovation.
Guest User
Stayed in Jul 2022
Solo travellers
5 Reviews
Great
Posted on Jul 9, 2022
The hotel is in a lovely location surrounded by love coffee shops and bakeries. The staff are warm and inviting, plus the room is pretty neat too
Guest User
Standard Room with Double Bed
Stayed in Aug 2022
Family
2 Reviews
Very Good
Posted on Aug 25, 2022
The hotel was clean and friendly staff
Lap Hei Tsang
Stayed in Dec 2021
Couples
7 Reviews
Amazing
Posted on Dec 18, 2021
Excellent!
Lorenzo
Standard Room with 2 Twin Beds
Stayed in Mar 2023
Couples
23 Reviews
Great
Posted on Apr 3, 2023
Great location and very helpful staff. Given the location, the price can be reasonable overall, the eco-friendly choice of not putting amenities in the room, although they can be requested at reception, is not the best in terms of feeling.
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Yiwenyiwu
Standard Room with 2 Twin Beds
Stayed in Jun 2022
Business travellers
30 Reviews
Outstanding
Posted on Jun 12, 2022
The hotel is located in the European Quarter of Brussels, close to the European Union Headquarters. The room facilities are complete, quiet, and it is close to the North Railway Station, which is very convenient.
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ひろこ
Standard Room with 2 Twin Beds
Stayed in Aug 2022
Friends
6 Reviews
Great
Posted on Aug 13, 2022
It was a very stylish and comfortable hotel. The location was a little far from the tourist spots, but it was convenient because it was close to the metro and railway. The staff and room cleaners were all very nice and friendly.
Breakfast had waffles to bake by oneself and was delicious.
I would like to use it again when I travel to Brussels.
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Aagang
Standard Room with 2 Twin Beds
Stayed in Dec 2023
Friends
36 Reviews
Outstanding
Posted on Jan 25, 2024
可以挺好的
Translate
Guest User
Stayed in Mar 2024
Other
0 Reviews
Outstanding
Posted on Mar 16, 2024
A super hotel in the European quartier. It is welcoming and friendly. The manager, Angelo de Coen, is nice, chatty and very professional. Breakfast is plentiful and varied. Rooms are pleasant. The location is perfect for business meetings in Brussels European district. Well done to all staff.
Guest User
Stayed in Jul 2023
Business travellers
0 Reviews
Very Good
Posted on Jul 30, 2023
Had a good stay at this hotel. Friendly staff who welcomed me and recognised my Platinum Elite status with a free drink. Later that evening, I saw an email from early morning caught in my spam folder, that my room would be upgraded. My room however, was the the room I booked so not sure what happened here. Also, there was an Elite Floor, but my room was on the third. Did I miss an upgrade here? The bed in the room was good, the sound proofing was very bad. Noises from the corridor could be clearly heard. At 5:31 a iPhone rang in another room and that woke me up. Felt like if it was my phone. Just to give you an idea of the lack of sound proofing I’m talking about. Breakfast was basic, but good. Plenty of items to choose from. Hotel is conveniently located around the corner from the Schuman.
6/8
Response from Property: Dear 500dank, Thank you for taking the time to share your feedback about your recent stay at Holiday Inn Brussels - Schuman. We're glad to hear that you enjoyed our friendly staff and comfortable beds. Regarding your concerns about soundproofing, we sincerely apologize for any inconvenience caused. We are constantly striving to improve our facilities, and your comments will certainly be taken into account for future enhancements. Regarding the upgrade, we understand your disappointment, and we apologize for the confusion. You are absolutely right; an upgrade was indeed planned for your reservation. Unfortunately, due to unforeseen technical reasons, we were unable to fulfill that upgrade at the time of your check-in. However, rest assured that we did our best to make your stay as pleasant as possible. Instead of the initially planned upgrade, we offered one of our better rooms on the third floor. We hope this accommodation met your expectations in terms of comfort and amenities. Please know that your satisfaction is of utmost importance to us, and we appreciate your understanding in this matter. If you have any further questions or concerns, please do not hesitate to reach out to us directly, and we will be more than happy to assist. Once again, thank you for choosing Holiday Inn Brussels - Schuman for your stay. We hope to have the opportunity to welcome you back in the future and provide you with a seamless experience that meets all your expectations. Best regards, Angelo De Coen, General Manager
375470108
Stayed in Jan 2024
Other
Very Good
Posted on Jan 27, 2024
Great location, VERY convenient to the metro station near the EU headquarters, only a 3 minute walk. Hotel is very modern and clean but the perfume/cologne is so strong in the lobby it gave me a headache. Our room faced the back of the hotel where there was a huge loud bar mitzvah across the courtyard going on Friday and Saturday night until 2 am in the morning. Not the hotel's fault but the noise was awful.
Guest User
Stayed in Jan 2024
Business travellers
0 Reviews
Very Good
Posted on Jan 22, 2024
Nice hotel, close to the EU institutions, 2-3 mins walking distance. It's the kind of hotel for business purposes only. It's not the kind of hotel I would choose for a vacation. It's clean, confortable, nice ammenities. The room is a decent size, it has an iron and an ironning table, as I said, ideal for business trips. The breakfast is good enough, make your own waffles was the nice part of it.
Guest User
Stayed in Jul 2023
Family
0 Reviews
Outstanding
Posted on Jul 4, 2023
Stayed with my 7 year old son for a long weekend, and had a wonderful stay. The hotel is only a few minutes walk from the transport hubs at Schuman and the area felt very safe even in the evening. Walking distance to a couple of large parks and several cafes, restaurants, and small supermarket shops. The hotel also has a small tuck shop and I was delighted to find they sold adapter plugs as I forgot mine. Rooms are comfortable and we both slept very well. Nice toiletries. Breakfast was great. A good range of food and my son was delighted by the waffles. Staff were excellent, really helpful and welcoming. I can’t fault the HI at all and would absolutely recommend it to anyone looking to stay in Brussels.
Response from Property: Dear Guest, Thank you for reviewing your recent stay at our hotel. We are delighted that you had a comfortable stay with us. Our team appreciates your kind words as we work hard to deliver an exceptional guest experience and your positive feedback acts as motivation for us to continue providing excellent service. Furthermore, we are grateful for your mention of our privileged location away from the hustle and bustle of the city but with good transport links. We look forward to welcoming you back. Best regards, Angelo De Coen, General Manager
Guest User
Stayed in Sep 2023
Solo travellers
0 Reviews
Outstanding
Posted on Sep 14, 2023
The hotel is conveniently located just a short distance from the Schuman Metro station (thank goodness for Google Maps), but it does depend on whether you find the right exit point. I arrived before the official check in time, so I left my luggage at the hotel to explore the city. I checked in when I returned back to the hotel after 3pm. The check in process was seamless and Filipe, the gentleman at the front desk, convinced me to include breakfast in my room rate; which I did not regret. A heavy breakfast keeps you going past lunchtime. Filipe was always friendly and a great help. He is definitely an asset to the hotel. The room I was assigned to was comfortable and fulfilled my needs. If you are into recycling, as I am, there are bins at the hotel entrance where you can put your items in. There are two things I would like to feedback on, the first of which pertains to the WiFi connection. For some reason, I have had to log in time and time again to maintain the connection, even when I am in my room or breakfast room, as it keeps disconnecting. Secondly, the pedal of the bathroom dustbin needs looking into, as it seems to be faulty. Aside from that, all is good and I would recommend this hotel to anyone visiting Brussels.
Guest User
Stayed in Aug 2023
Business travellers
0 Reviews
Outstanding
Posted on Aug 28, 2023
I had an incredible stay at Holiday Inn Brussels Schuman! The staff was exceptionally attentive and welcoming, making me feel right at home. The breakfast was delicious and diverse, offering something for every palate. The cleanliness of the hotel impressed me, with rooms and common areas maintained to a high standard. As an IHG Platinum member, I was thrilled with the special recognition and benefits I received. Truly a memorable experience that exceeded my expectations in every way!
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