Premier Inn Gloucester Business Park

Warm welcome when we arrived at 12.40am. Check in was efficient and room was clean with a bath and tea and coffee making facilities.

Was for some reason put in a room adapted for those with mobility issues, lower bed (too soft and not as comfortable) and a wet room. Window was open, so was rather cool but I resolved that. The TV worked but there were not that many channels available. Staff were very helpful and booked me into the Brewers Fayre for supper and breakfast. Tea facilities were good and extra milk, tea bags etc readily available . Overall a reasonable stay but if I go back I will check so as not to get the same style of room.

A small but friendly hotel with great staff. A special shout out for Amy on reception who was sympathetic and friendly helping us find a room. The wi fi wasn't great at hotel but with the professional touch Amy saved the day. THANK YOU ❤️.......

Nice place to stay very clean and comfortable we always stay here when visiting relatives in Gloucester. I did have a little problem with the wi fi I spoke to Verity on reception she sorted it straight away . Alana was also helpful. Good location with pub next door plus Supermarket and coffee shops nearby

Great nights sleep, what we expect from a premier inn really. Good location with a big Tesco and variety or food places nearby. Room was spacious and had all that we needed and reception was well stocked with the things you may have forgotten. Some things to bear in mind that didn’t effect us but may other: the lift is currently out of order so we helped a young family with a pushchair up a few flights of stairs. Also the WiFi wasn’t the most reliable, you could upgrade but we had good signal so wasn’t needed.

We decided to stay here mid journey as we both needed a break from the exhaustion of a long day driving. The staff made the process very simple to check in, made us feel welcome and ensured we had everything we needed for our stay. The room was clean and it made our stay all the more pleasurable. Thank you Susie for an efficient check in. We will be staying again in the future.

Came to visit family in brockworth - amazing clean hotel and was nice that there is a pub next door as managed to have a nice family meal in there. All staff super friendly and will stay again when back visiting family again soon! Was a Sunday night so hotel was nice and quiet

Excellent stay as usual , reception team are all very friendly and helpful. Also the rooms were spacious clean and comfortable. Very close to different lots of different food outlets and the bus stop is right outside to take you straight in to town.

Stayed for one night on 17th February. Booked a triple room (double bed and twin bed). Checked in and arrived at the room only to find a double bed. Went back down to reception. Couldn't change the room as now fully booked and could only offer to put a mattress on the floor! Went back to the room and mattress was placed on the floor. Felt cold in the room, so put heating on and dirt flew out and landed on the mattress on the floor which my child was meant to sleep on. This was appalling conditions and not acceptable. Was only offered a refund in my breakfast which I have not received?! I hope to receive a full refund on my room as clearly did get what I booked nor expect dirt to be flying out the heating.