Hyatt Place Boca Raton

Spent three nights at this property. It is a nice place and convenient to everything in Boca. Appreciated the complimentary breakfast. Gym was also nice. Some areas could use a little updating but overall great stay!

The location is excellent, with great restaurants nearby. Breakfast was fine, although they need something like a bran cereal. My biggest issue was the housekeeping, which I believe was based on too few staff members. The rooms were not vacuumed and I received a different number of towels each day. Front desk staff was excellent.

Very noisy throughout the entire night. Doors to room don’t block enough sound out from hallway with large gap on bottom. Also they should have a soft closing mechanism because other guests were letting their doors slam behind them at very late hours after 2am.

Excellent service. Hotel a little outdated needs a refresh but the service was excellent!

The pluses: room came with buffet breakfast in the morning. Also, for whatever reason, maybe it was my car, but they allowed me to park it right up front. That essentially was the valet people, and they were rewarded for that. You should know there’s a $25 a night parking fee. However, on the downside, I did not get the VIP treatment. I should have being an ******* VIP member. There’s nobody to get your luggage up to your room like most fine hotels .. this really was a no-frills hotel and for $500+ a night I expected more. Stayed 2 night , housekeeping forgot to clean my room ….not a great experience ….maybe I am spoiled ..

The room was very well layed out and comfortable. TVs did not have Netflix or other streaming options. Internet was free but slow. Manager was excellent as he helped us load our car. Overall a very pleasant experience. We will book it again.

Nearby shopping ,great resturants ,good location attentive staff.

The front desk was not very helpful, The person was not able to get me a taxi. When I said I don't believe this is Hyatt and you were getting get me a taxi. Her excuse was even worse. " No one is using taxi anymore, everybody is using Uber", but I DON"T. I ended up turning on the international call service on my phone to get a taxi, and that costed me 25 $ and I was late for my meeting.

The description of the room. It said assessible but that only included the bath tub. The toilet eas like a paint can, however when we spoke up, we were moved to a lovely suite! The pillows were awful