Mishelle
September 29, 2023
When we arrived at Grafton at 3pm to check in, our room was not ready, which we used as an opportunity to get some food. The room was ready when we came back, however, the bed was not made properly, as half of the mattress was uncovered. The table in the room only had one chair for 2 guests. Housekeeping did not remove old towels, did not restock tea/sugar etc., did not give us clean cups - it seemed as though they were just washed in the bathroom sink. The server at breakfast did not know the difference between fried and scrambled eggs. But overall the front desk was very responsive. The property itself needs a facelift.