Bergen Boutique Hotels

The location right next to the harbour in Bryggen is great. However I was disappointed with the service. On one day, our room didn't get serviced. No reason why. We had to go to reception to get coffees, soap etc. For a large chain, fairly expensive hotel, I would expect servicing of rooms to happen daily. I didn't find reception staff to be particularly friendly either. The hotel is large, corporate and a bit soulless. I prefer the smaller chain hotels that have a family feel to them. I probably wouldn't book here again.

The hotel provides a wide selection for buffet breakfast, bed is comfortable, and location is perfect, just 3 mins walk from the train station. I arriv ed before check in timing 12+, they arranged me early check in without extra charge.

The hotel is well located, not far from the beautiful historic Bryggen district and the sea station. The reception is welcome and attention. The room is well arranged, it is beautiful. The room is clean, well clean. A good breakfast is served every morning.

This is the first time I write a review while still being a guest at the hotel, lets start with the good things. The hotel has an excellent location, nice and newly renovated rooms and friendly staff. Breakfast was fine and had good variety as well. However, the upsetting part is that the bad things exceed the good ones. The hotel has a very loud bar/club on the ground floor and plays loud music even on weekdays until late at night, the loud music can be heard in the room. The bed isn’t comfortable, the one I had was used a lot probably and had an inside curve in the middle. The room service menu says that it’s available until 11 pm. However, if you try calling them after 10 pm nobody answers as the kitchen closes at 10 pm but its not written anywhere. They also charge for getting you tap water!! The reception desk, although they say its a 24hours desk, they wouldn’t pick up the phone if you call them after 10 pm. Once I asked for a fork at 10:15 pm the receptionist had to check if room service team would accept as the kitchen had already closed. And had to call the reception twice to get hold of them. The parking garage is operated by a third party, its very small and has probably spaces for 20-25 cars. So most probably it always full, in my case, the hotel staff asked me to go park my car in another public parking garage and walk back to the hotel. The housekeeping team doesn’t clean the room properly, I had hair in the bathroom and the shower drainage is blocked. I stayed at this hotel for 5 nights, this night is my last and I keep getting disappointed every night. I think the hotel has to offer better services and quality. You even have to greet the receptionist as they would answer by hello rather than “good evening” or “how can we help?” But that’s not important anyways. For the price I paid, I expected much better services from this hotel. I would definitely come back to Bergen, but never to this hotel, and wouldn’t recommend it to anyone. Its not a 5 star hotel according to the global standards. I wouldn’t even give it 3 stars.

I was only staying in Bergen for two nights before doing the Nutshell tour to Oslo. This place was cheap so wasn't expecting much, but amenities were nice and place was clean. Self check-in was easy. Main attractions were within walking distance (15 mins). I'd recommend people request a room on the fifth floor, it sounds like other levels may be impacted by noise and my room (529) had a great view and access to the small rooftop terrace. The only thing I'd change is the window - wish we could open them a little more. But all in all had a pleasant stay here!

Excellent breakfast, perfect location. My first accommodation was in the old building and it was really old. I stayed at the same hotel after my road trip and second room was in the new building which has reception desk in. It was absolutely better than old building rooms. They were same price. So ask to desk to stay in the new building rooms if they are suitable.

Stayed when: August 2022 - 5 nights, party of 4 (booked a corner suite which comprised 2 rooms with a common entrance) Location: Excellent; key areas/attractions were walking distance (10 minute walk from train station) Rooms: The first room was large whereas the 2nd room was quite small. Not sure if the bed in the 2nd room would qualify as a double bed. The rooms are nicely done up. Breakfast: Good breakfast. However hot beverages such as cappuccino etc not part of the breakfast package. Have to be paid for separately. Not an issue but found it strange/petty for a hotel like this. Gym: Small but functional. Gives the impression that not much thought has gone into it. Two issues - first was lack of ventilation and second was no drinking water available Service: While the staff was polite and helpful, we faced some service issues. The lock on the main door to the corner suite (leading up to the 2 rooms) was not working. Despite requesting the reception staff several times to have it fixed, the problem was not solved. In the end, we gave up and just kept the doors to the two rooms locked (which somewhat defeated the objective of getting a corner suite). Also, were surprised to see the rooms hadn’t been cleaned one day. Found out the rooms are not serviced daily unless one puts up the room service sign on the door. We should have been informed of this at the time of check-in. Other: We had the windows open for ventilation during the night. As a result, our sleep was disturbed all the nights because of noise from outside (saw lots of college students all over Bergen who would be partying late into the night / early morning). Overall: Nice, charming hotel. While we had no major complaints, unlikely we will consider this hotel again because of the above service/small issues.

As a last minute booking we were so lucky to find this wonderful Boutique hotel right in the centre of Bergen town. We took the light rail from the airport direct to Bergen. We were happy to find that with our big suitcases it was an easy short walk from the end of rail to the hotel. The hotel looked lovely from the outside and a treat on the inside with funky, fun and cosy decor. We had booked a room big enough for a roll in bed for our teenage daughter. There was a double bed for us which was so comfortable, table & chairs seating area, desk, TV, phone, kettle tea & coffee, glasses, hair dryer & safe. The shower room was clean and well designed with complimentary shampoo conditioner & handsoap, and the water was drinkable and was instantly lovely and warm for showering. It was so comfortable it became our little home for four days whilst we took in the delights of Bergen. It is perfectly situated being in the center of town with easy access to all the major attractions including shops, fish market, bus, light rail, train, funicular, ferry & excursions. We had breakfast included and we started the day with the most amazing meal with choices of continental. Scandinavian & cooked breakfast. A big thank you to the lovely young lady that took care of us each morning with a cheery smile and something lovely to say each morning. You made us so welcome which would be one of the main reasons we would return again in a heartbeat. What a lovely hotel and staff made us so welcome. Thank you. Hope to see you again soon.

We arrived late evening and had to wait in the lobby for a good 40 minutes because the key system did not work. I felt bad for the receptionist that became so stressed he was swearing and saying sorry to us multiple times. He offered my man a bottle of water as it was included in the membership but we would have appreciated Mabe a glass of water for me as vell. After getting another employe to help out they got us to the room. Both very helpful and stressed. These things can happen we understand. The room had a view over the harbor and was clearly at the old part of the hotel not like the pictures of the hotel. Very high ceilings, but very dark. Not a lot of lighting in the room. The glasses in the room was dirty with lipstick stains so we had to take another trip down to the front desk. The bed was inviting even tho it was two single beds and not a double witch we expectedly have booked. Plus for robes and slippers. The bathroom was also old and it was very hard to find a livable temperature in the shower. Eigther super warm or freezing. Wee needed to sleep with the window open because of the room was quite warm and not well conditioned. The breakfast was ok, not really what I expected for a clarion hotel but I found options to my likings. The breakfast staff was nice. The best thing about the hotel was the location but all in all we will be choosing one of the other hotels in the city center the next time.

This hotel does exactly what you expect it to and well. Its location on the harbour wall right opposite the Bryggen is hard to beat. The building is old and draws a lot of character from that compared to some the more antiseptic new hotels. It's very well maintained and modern inside. The staff are very helpful and the breakfast was just outstanding, in its variety and quality with lots of healthy options. One caveat is that we had originally booked a standard room though Hurtigruten which although perfectly decent had no view and was a bit dark so we upgraded and got what turned out to be a superb room. Obviously this enhanced our experience but even without, the hotel is a lovely place to stay.