Hotels near Reactiv8, Belfast

A very well-located hotel. The lobby also looks quite nice! Check-in was smooth. The room was spacious; since we booked a family room, there was also a sofa. Overall, we were very satisfied with the room. However, it's worth mentioning that the sink in the bathroom was clogged, which made it impossible to use, and it was also leaking. The soundproofing was not good; we could hear people talking in the next room. There were a lot of people checking out in the morning. I hope there can be improvements!

I was in the hotel last month with my boyfriend. We had best time of our lifes. The location of hotel is really nice. View from our room was stunning, we could watch the beautiful Belfast at night! Also…… Observatory! We had the best drinks, served by such amazing people. They create perfect team, with such amazing atmosphere. We are going to come back every year, just to taste those drinks, and watch the amazing view. Observatory is the heart of this hotel! X

Good location. Helpful staff - we left a wallet in the room and they were very efficient at finding it and keeping it for us. I parked on the street for free overnight and downloaded the JustPark app so that I could start paying for my space from 8am and I didn't even have to leave my room to put money in the meter!

I just spent two nights at ETAP Belfast and I can’t say anything bad about it! Though the rooms are small, it’s fair for the price! What is the best in this hotel is the staff! Always cheerful and keen to help, really professional! Especially Nathan, the receptionist that was working when I arrived! So polite and always making small talk which is very good and makes us feel comfortable. He is the cherry on top of the cake, if there’s any chance make sure he knows about it! He made my 3 day holiday worth it. Thank you Nathan 😍

I booked through *********** for one night as I was attending a football match. I picked this location as I was near the stadium and I had tried other parts of the City previously. I should have stuck with my previous hotel. The room was extremely hot even though it wasn’t in full sun. I was put in room 10 which is at the top of the building in what looks like a converted loft in the roof space. It was 2.30pm when I checked in. I had not been sent the previously notified email with the door entry code and room entry code. It is all done this way as it is supposed to be a self service booking in process. That failed. On arrival at the door having received no entry instruction I called the number on a sign outside. I got no reply. A man then arrived with his child asking was I booking in and he took me through the process. He directed me to room 10 which is on the fourth floor. No lift. At 3.30pm I reported my concerns about the stifling heat in the room to the staff though their whattsapp number. No response for a while and then they said they would send up housekeeping which was the same man who booked me in. I explained the heat was unbearable and concerned for how it would be at night. I also said that when I opened the window the traffic noise was unbearable. He said they were full and there was nothing he could do. Only suggested putting on a plug in fan. I reported back through whattsapp to say that I wasn’t happy and what else could be done. I had a broken telephone call via whattsapp with Niamh who was a bit sarcastic and unhelpful and didn’t offer any solution and basically said they are a city enter hotel so what did I expect. It was rush hour and traffic would die down (which it didn’t). I asked to escalate the complaint. I had a call from Christine Warren who was also unsympathetic, said it was unprecedented weather for Belfast but failed to recognise my concern and that it was cooler outside than in the room. She said all of their other rooms (75) in the city were booked but I could check out if I wanted and find another hotel. Difficult in the timeframe as it was now 5pm and I was off to the match. She also commented “what do you expect for the money you paid” (£85). I asked if she would offer a reduction but this was refused. I felt I had no alternative. When I returned to the room at 10.15pm having left the window open and the fan on, it was no different. I didn’t sleep all night. Aesthetically this location looks good but the lower rated scores here do tell a story of less than luxury and consistent poor staff and management attitude when you raise a concern. The rooms are tiny and definitely not luxury. Towels were thin, dust in the bedside locker and walls paper thin which was also reported. Breakfast was adequate but only cereals,coffee toast and some basic looking cheese and ham with a few stale croissants. A chain I will be avoiding in the future.

Very quiet place, a little distance from the city by car, it's a bit like a family hotel. We were too lazy to move the boxes when we stayed on the 3rd floor, so we just put them in the car and took the toiletries upstairs. This was a bit inconvenient. It was also inconvenient to switch between hot and cold water.

Hotel was nice and clean. A little on the expensive side for drinks. Breakfast was average and a expensive for the quality. The hotel restaurant ( la scala) was a whole different level. Food was amazing. Especially the lamb shank. My wife had the chicken which was done to perfection. If you are going for a quiet trip then this hotel might be for you. If you are going as part of a trip to Belfast City then it's very far out from the city. About 20 pounds in each direction.

On arrival we were impressed by the decor. Staff at reception very nice. Room nice and modern. Was very disappointed with our lunch experience in the bar however. The chicken sandwich was in dry bread, with butter Mayo and chicken only. No garnish, no lettuce even in sandwich. Not what you’d expect from a 4* hotel! The next let down was the milk for my coffee which I had to order at the bar as no one came to check on us or clear dishes for some time. The milk was delivered in a cup because there were no milk jugs, in a 4* hotel! The staff were under pressure and were getting grief from one family waiting on their food so I didn’t add to the staffs stress. Pool is great but tiles are slippy and it’s on the cool side.