Waldorf Astoria Hutong Courtyard

I like this hotel very much, except that it is a bit small in a very expensive location. But the service is very good. Our housekeeper Ella is very patient. She helped me coordinate with my colleagues to freeze cakes at midnight. She was very enthusiastic and patient. After we checked out, we left something behind, and Ella also patiently helped coordinate with colleagues to find it. Miss Helen, who helped us check in and took us to the room, was very friendly, thoughtful, and patient with children.

The room is very big and I like the decoration style. I am very satisfied with this hotel. Miss Ella's service is very considerate and thoughtful, and she also gave me a lot of small gifts. Thank you~ I will come again next time~

I was so busy when I came back that I forgot to give my short trip to Beijing a happy ending. I will contact the guest before entering the hotel to understand the guest's purpose and situation. I have a courier that will help me collect it at the hotel and then deliver it to the room according to my requirements. Ella added me on WeChat, her attitude was very kind and lovely, and she fulfilled all the responsibilities that a professional hotel manager should perform, which was a great addition to the impression of the hotel; because Ella had a rest that day, the person who helped me check in was Ella’s leader. Jamie, the whole process was very orderly, and after a quick check-in, he took me to the restaurant for dinner. The food in the restaurant cannot be complimented. I have a pragmatic attitude. If the restaurant was more professional and better, it would be even better! However, we don’t expect too much from Beijing’s Western food environment. After dinner, a girl took us to the courtyard. It was very close. The courtyard of the courtyard was a little deserted, but the room was large and the layout and furnishings were great. If the bedroom and living room could be separated during the design, we would feel more secure. Some people, because they have friends here, feel uncomfortable with the bed being displayed in a big way. It is worth mentioning that the breakfast is very rich, and you can also choose to have it delivered to the room. The staff is very hard and attentive in moving the dining table in and out. The dazzling array of things on the table is worthy of praise! When we left the hotel, he patiently listened to all our experiences and opinions, and also gave us Waldorf Astoria bears and pens as souvenirs!

The courtyard is very unique Very impressive Having breakfast facing the courtyard is unique French restaurant closed on Monday (It should be noted that the housekeeper was not familiar with it and booked the wrong Monday) The taste is just so-so Overall worth a visit

Facilities: The overall facilities are relatively complete and well maintained. Hygiene: Very good. The cleaning aunt is very nice, meticulous in her work and has a bright smile. Environment: The overall environment is comfortable and away from the hustle and bustle The service was excellent, Personal concierge Betty is very attentive. Not only did she find flowers and snacks prepared in advance for her mother's birthday, she also thoughtfully contacted the bakery to specially prepare birthday cakes. The sweetness of the cakes is also very suitable for the elderly. She is very thoughtful and helps coordinate the arrangements in advance. Check in and arrange spa treatments. The therapists in the spa center are very professional and the environment is comfortable. The Villa is great

will lilian kiran is very friendly and the service is attentive. Will come again next time

Wooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo! love it! Had an unforgettable Lantern Festival💕Thanks to Ella and Betty for their warm service🥹🫶🏻Love it

Environment: The courtyard is beautiful, quiet, and the rooms are large Service: Downey at the front desk and David at the concierge are also very welcoming. The hotel is strategically located, close to Wangfujing, and very convenient for visiting scenic spots. I will consider staying here again.